Sansone Toyota

Great dealershp Thank you Sansone team for everything I love my camry..special thanks to dari Guttman that made it all easy and fun...ty Oscar and Nestali for all you Thank you Sansone team for everything I love my camry..special thanks to dari Guttman that made it all easy and fun...ty Oscar and Nestali for all your efforts as well..see u in 3 years after my lease is done and I will definitely send dari referals...happy happy customer More

Bait and switch. So i've just had the worst experience at Sansone Auto Group in Avenel, NJ i think i've ever had buying a car including buying a car in Kennsington (Ph So i've just had the worst experience at Sansone Auto Group in Avenel, NJ i think i've ever had buying a car including buying a car in Kennsington (Philadelphia) and not even making it home. So i called about a Nissan Titan they had for sale on the web for a considerably lower amount under retail value but i just figured it was either just a mistake or something was wrong with the truck. It was an hour and half ride so i called to confirmed the price was correct. The lady on the phone said the price was correct so i drove up on a week night with my Son. (he's 5 but thank god very well behaved) I get there and tell them i want to see the truck they had listed online. Here come the excuses. They can't find it, then they can't find the keys or listed in their inventory anywhere even though I'm now standing right next to the truck. So the sales guy takes 15 min or more to finally tell me that the price is wrong and it was a "mistake". I tell him will that's not my mistake and the lady on the phone confirmed that it was the correct price. After about another 1/2 hour of back and forth of them telling me i can't buy the truck at that price, i was given an option to look at another truck with 50,000 more miles and about $2000 more than this one. I told them i wasn't interested in the other truck, i wanted this truck. After i realized my time was already wasted i took the suggestion of the sales guy and looked at the other truck. After all it was in my price range. That truck was listed online at $20900. I took it out for a test drive and felt that this truck was something i could live with and if i could work some numbers with them i was gonna take it home. I even asked the sales person where could i park my car so that i could get it later when i got a ride. We get back to the dealership and i go to the finance manager and wait for him to start the negotiation. He looks at me and drops a printed sheet on the table in front of me. On that paper is the new revised price of the truck i just took out on a test drive and guess what? That price jumps up to over $2000 bucks. I looked at him and said what's that? He said that's the price. I said, no the online price was $20900. He said that the added price for a certified vehicle. I took that paper and wrote $20000. He said oh no i can't sell it at that price. That's lower than what's listed. That's when i turned to my son and said lets go, daddy can't buy this truck. This was by far the worst experience I've ever had at a dealership especially a high profile Nissan dealership. If i could rate them a "0" i would. At all costs don't go there. They have no clue how to treat a customer. More

Lying Thieves- STAY AWAY FROM THIS DEALER I called in for a Toyota Tocoma and negotiated the out the door price to $24,000. I told them to make sure I wouldn't have to deal with anything w I called in for a Toyota Tocoma and negotiated the out the door price to $24,000. I told them to make sure I wouldn't have to deal with anything when I went in. They agreed over the phone on the $24,000 price, so I immediately went over to the dealer. As soon as I got there the manager told me that he couldn't do that price. Appalled, I walked out and left. They lied and stole the gas that I wasted driving over there. I will take this up with the Better Business Bureau. STAY AWAY FROM THIS DEALER More

Third class service at dealership I went to this showroom twice for one car and they told me that car is sold both times. They didnot even care of customer who travels to the showroom I went to this showroom twice for one car and they told me that car is sold both times. They didnot even care of customer who travels to the showroom from 50 miles away. I did confirm availability of car before I started from home. By the time I reached there, they told me that car is in body shop. We will call you again once its available. Did not even bother to say sorry. The manager and his boss were so ridiculous that they were just arguing with me. Do not go to this showroom. They are liars. More

A Great Experience! I walked into this dealership hoping for the best and I'm very happy to say I found it. Tomás Vega was a wonderful sales person. He and the managemen I walked into this dealership hoping for the best and I'm very happy to say I found it. Tomás Vega was a wonderful sales person. He and the management answered all of my questions and I love my first car! More

Lease Toyota Camry I went into Sansone Toyota with a common thought we all might have when walking into a dealer. Upon meeting Nestali Deleon those misconceptions were q I went into Sansone Toyota with a common thought we all might have when walking into a dealer. Upon meeting Nestali Deleon those misconceptions were quickly put to rest. Mr. Deleon and salesman Ashwani Maini took the time to listen to my needs and provided answers to all my questions. Never did they try to rush through the process of leasing my Toyota Camry. I will definitely recommend Sansone Toyota to family and friends. More

Lease a Toyota Highlander This was my first experience leasing a car and I love it. As a Toyota owner I know the quality of the car I was getting. Everything was quick, and eas This was my first experience leasing a car and I love it. As a Toyota owner I know the quality of the car I was getting. Everything was quick, and easy and the sales staff were great. Mr. Rana Khan Thank you for recommending the best, thank you for going above and beyond to make me feel happy about my lease. You are the best sales person I ever had. I will definite recommend my friends and family to purchase a car from you Mr. Khan. This was the best customer experience I ever had! Thank you again. Mrs. Curich More

READ!! We can get it done... no no you can't..WARNING. I went in to return my Toyota Venza. I was clear that I did not want to get into another lease. My credit took a beating on my previous lease because I went in to return my Toyota Venza. I was clear that I did not want to get into another lease. My credit took a beating on my previous lease because I was VERY upside down and the only way out was throw a lease. Although I struggled I managed to pay off my lease. I went to return my lease to Maini. Maini was great and HONEST, I cannot say anything negative about my experience with him. He was knowledgeable and really knew his stuff. Knowing my credit situation I told Maini that I would rather wait till the summer, so I can get my score higher. He said why don't you try and see if we can get you in another Lease for less. Of course I would love a new car who wouldn't. I gave Maini my information, and sometime later I met Nestali who walked over with Maini. I told Nestali that my credit took a beating during the lease because of 760 dollar payment. He said "Don't worry about, this is easy we can get you done, let us worry about it". In good faith I went ahead, gave a 2000 dollar deposit and drove away with a beautiful Toyota Highlander. While doing the financing I dealt with Tim who assured me that the finance was going to go through, meanwhile I signed a paper saying that 'since the bank was closed' I was taking the vehicle acknowledging it could be rescinded. I again spoke to Nestali and said, "I would rather leave the car here, until things are cleared... again he said don't worry, this will get done YOU ARE FINE". So happily I left in my car, not worried about a thing. I was suppose to hear from the dealership by Friday, but the phone call never came. Now its Monday 3/20 and after more than a dozen calls, the truth comes out...BUT NOT before I get notified by my credit monitoring that my credit was ran 4 OTHER TIMES to other financial institutions. I want to remind you as you are reading this, that the objective was a LEASE DIRECTLY WITH TOYOTA FINANCIAL not finance to own with Toyota OR ANY OTHER entity. I was clear with Steve the sales manager whom I spoke to that I DID NOT want any other financing other than what I signed in the contract for the lease OR subprime auto loan places. I WAS NEVER NOTIFIED by Sansone Finance that they would be running my credit in any other place. I feel as a customer that transparency should be there. To run my credit in other places should be a decision I MAKE not the dealer, or the finance director. So now tomorrow 3/21 I have to do the walk of shame and return the car. Embarrassed because I was so happy to show my friends and family the car. Please do not take A car without having financing solidified, this is a tactic to get you to fall in love with the vehicle and agree with whatever they throw at you. Make sure you are clear WHERE your credit is being ran. I am sad about this because I went in with very clear expectations of returning my car,and was convinced that the deal was good to go and that i would be driving around in my new highlander. ALSO YOU CAN NEGOTIATE A LEASE, After educating myself YOU DO NOT have to take the MSRP. Educate yourself so you do not end up like me, doing the walk of shame like on a bad date... More

Bought a Toyota Corolla Thank you for making my purchase quick easy and pain free. I love my Corolla thanks to Dari recommending the best and most affordable car. I will send Thank you for making my purchase quick easy and pain free. I love my Corolla thanks to Dari recommending the best and most affordable car. I will send my friends and family to purchase a car from Dari she ROCKS!!!! More

Great Salesman I recently purchased a car from Sansone Toyota and the sales staff especially Mr. Greg Marcucci was extrememly helpful, professional and very accomoda I recently purchased a car from Sansone Toyota and the sales staff especially Mr. Greg Marcucci was extrememly helpful, professional and very accomodating during the process. Mr. Marcucci was very patient and knowledgable about the products he sold and went above and beyond, I'm sure to make the buying experiance smooth. I have recommended him to others. More