Sansone Toyota
Avenel, NJ
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Jose Ayala — Excellent Salesman This was my first time purchasing a car and I was beyond impressed with Jose. He was very sincere and got us a great deal! He showed us multiple varia This was my first time purchasing a car and I was beyond impressed with Jose. He was very sincere and got us a great deal! He showed us multiple variations of the car we wanted multiple times, was never pushy and even helped us find insurance for a new car owner. Very glad to have worked with him More
Loving my car I came in looking for a used car and got a 2015 Toyota Corolla from Dari she didnt give up until she found the right car for the right price thank y I came in looking for a used car and got a 2015 Toyota Corolla from Dari she didnt give up until she found the right car for the right price thank you for making it pleasurable More
Great price but issue and still in service. I recently leased a toyota CHR. Did my homework before hand with all the numbers for my trade in and for the price of their car. The deal I did fina I recently leased a toyota CHR. Did my homework before hand with all the numbers for my trade in and for the price of their car. The deal I did finally receive was a good one. For the deal 5 stars.... Now comes a few "speed bumps". The bluetooth microphone was not connected. Was told by salesrep that it just had to be updated. Not the case as I did point out it stated not connected. But felt as if I was being rushed along the way since the deal was completed. Before I even left the lot, I went back to sales to inform them my new car bluetooht microphone not work. (I might add as I was returning to the sales office, my sales rep did see me stop and say see this person and drove away). (and yes another sales rep did spend a decent amount of time with me to make sure it wasnt a setting issue 5 stars here). Well.....Its been now over a week car is in service center and a wire had to be ordered to fix the issue. (Again Service center is 10 stars doing the best job to fix the issue, nothing but praise here). However, if i knew the microphone was more "updating" as told to me by sales rep, I would of never left with this car. Update - They had to order another part - I have requested a new vehicle to swap, since the dealership already knew of the issue before I left the lot on night of sale. General Manager stated I got a great deal. I am not in discussions with Sansone Corporate . A survey should be completed honeslty and truthfully which is what i did with toyota survey. The day after I completed my toyota online survey, the salesperson calls me with an update from service (which I am very well aware of). In this conversation it was mentioned my survey hurt her and the dealership and attempted to make me feel guilty. I was told by another sansone rep that shouldnt of happened and a survey is meant to help the company improve..... This was not professional. negative stars here for that. Service. 10 stars for Adrian. He is not only the best service rep I have ever delt with, but kept me informed every step of the way. His manager bob also kept me informed one of the days when Adrian was not working. awesome all the way here However the other sales people I was talking to were extremly friendly and outgoing (this does go along way since I was not even their customer). Purchased car on 5/10 and now 5/22 I still don't have it. It is BRAND NEW. More
Camry Came in thinking all I could get was a Corolla but left happily in a 2018 Toyota Camry. Thanks "Q" for having the patience and making this a pleasant Came in thinking all I could get was a Corolla but left happily in a 2018 Toyota Camry. Thanks "Q" for having the patience and making this a pleasant experience. More
10 star experience Thank you Ivan for your help and I appreciate you and Sansone Toyota staff for top grade services. I love my new Rav4 thank you Thank you Ivan for your help and I appreciate you and Sansone Toyota staff for top grade services. I love my new Rav4 thank you More
Great Gabriel , a very nice person. I am very much pleased to deal with him and will certainly recommend him to my friends. Overall great experience. Gabriel , a very nice person. I am very much pleased to deal with him and will certainly recommend him to my friends. Overall great experience. More
Excellent service Very professional and helpful team. Oscar Cardoza and Nestali de Leon were the best. I feel really comfortable and got what i want it. They really hel Very professional and helpful team. Oscar Cardoza and Nestali de Leon were the best. I feel really comfortable and got what i want it. They really help me out actually it was the only dealer after 3 that reach my expectations and needs. Recommend more than 100%. They were the best. More
Perfect service As I came in the dealer, I was greeted professional and with open arms. By oscar cardoza and nestali de Leon. Thanks to them I came one with the car o As I came in the dealer, I was greeted professional and with open arms. By oscar cardoza and nestali de Leon. Thanks to them I came one with the car of my dreams. More
Excellent service. Amazing Best service I had in any dealer. 100% recommend to anyone looking for a car. Got the car I wanted n the price I wanted Best service I had in any dealer. 100% recommend to anyone looking for a car. Got the car I wanted n the price I wanted More
Excellent service. We were looking for a convenience car for my brother who is going to school. We came to the right place, Oscar Cardoza and Nestal de leon helped us fi We were looking for a convenience car for my brother who is going to school. We came to the right place, Oscar Cardoza and Nestal de leon helped us find what we needed fast and efficient. They treated us professionally and honestly, they gave us the best deal out of three dealers we went to. Thank you Oscar and Nestal for helping my brother get his dream car and at a great price! More