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Sansone Toyota

Avenel, NJ

Overview
Reviews
4.9
3,731 Reviews
Call Dealership (866) 760-5053
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90 U.S. 1

Avenel, NJ

07001

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Showing 3,731 reviews

February 24, 2025

Soy una clienta previa jorge me ayudo con el proceso de obtener mi vehiculo win mayor problema, recomiendo a jorge con mis amigos y familiares por su excelente trabajo. More

by luztineo1luz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Pico
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Feb 25, 2025 -

Sansone Toyota responded

Thank you for the amazing review! We’re thrilled to hear about your positive experience with Jorge. Your recommendation means a lot to us, and we’re glad we could help you find your vehicle smoothly. Looking forward to serving you and your referrals in the future!

February 24, 2025

Muchas gracias Jose Ayala por tu ayuda en la compra de mi nuevo Camry XSE More

by marcovilla1960.53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ayala
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Feb 25, 2025 -

Sansone Toyota responded

Thanks for your fantastic review! We're delighted to hear you had a great experience with Jose. Enjoy your new Toyota Camry XSE, and we look forward to serving you again in the future. Drive safe!

February 24, 2025

Mr. Mr. Santana was great. He was a very good help. He worked his butt off to get to me his car and I appreciate it very much. More

by Craig_N
Recommend Dealer
Yes
Employees Worked With
Osmani Santana Villanueva
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Feb 25, 2025 -

Sansone Toyota responded

Thanks for the fantastic feedback, Craig! We're so happy to hear that Osmani went above and beyond to assist you. Your appreciation means a lot to our team. We’re here to help whenever you need us!

February 23, 2025

The wait time between diagnosis and repair was unacceptable. Way too long. Poor communication between dealership and customer More

by Joepwolf
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robbin
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Feb 25, 2025 -

Sansone Toyota responded

Thank you for sharing your feedback. We apologize for the extended wait time and the communication issues you experienced during your visit. We strive to keep wait times as low as possible and understand the importance of clear communication with our customers. Your feedback is invaluable, and we are committed to making improvements in these areas. If you would like to further discuss your concerns, please contact our Customer Care Manager (Service), Shaquasia Thompson, at sthompson@sansoneauto.com. We hope to provide you with better service in the future.

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February 23, 2025

Great, the people are very helpful and look for ways to make the customer satisfied More

by kelvincamilo19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Zeledon
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Feb 24, 2025 -

Sansone Toyota responded

Thanks, Kelvin! We’re happy to hear you had a positive experience. Our team is dedicated to helping our customers, and having them leave satisfied. We appreciate your support and look forward to serving you again in the future!

February 22, 2025

This place is one of the best dealerships in NJ. They helped me out picking out two amazing cars for a great price. More

by christophercanadas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Zeledon
Report | Print
Feb 24, 2025 -

Sansone Toyota responded

Thanks, Christopher! We’re excited to hear you had a fantastic experience with us and found two amazing cars. Our team works hard to provide great service and pricing, and your feedback means a lot. Enjoy your new rides!

February 22, 2025

Awesome service from Elias, nice customer experience and lot of deals to lookout for. Smooth approval process and in quick time. More

by mariduteja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Criollo
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Feb 24, 2025 -

Sansone Toyota responded

Thank you for your wonderful review! We’re delighted to hear you had such a great experience with Elias and we appreciate your kind words. Our team works hard to ensure smooth processes and valuable deals, so your feedback means a lot to us!

February 22, 2025

Jorge P, Charlie, Stevenson and were a huge help with finding a used vehicle at a great price. We are super happy with the help and information we got. Thanks guys! More

by jgregoryw93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Pico
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Feb 24, 2025 -

Sansone Toyota responded

Thanks for the fantastic review! We're thrilled to hear that Jorge, Charlie, and Stevenson made your vehicle search a great experience. Your happiness is our top priority, and we appreciate your kind words! Enjoy your new ride!

February 22, 2025

Elis helped us in selecting our RAV4 & we drove our car happily within few hours. More

by naga23pri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Criollo
Report | Print
Feb 24, 2025 -

Sansone Toyota responded

Thanks for your 5 star feedback! We're thrilled to hear you had such a positive experience with our team and that you're enjoying your new ride. Your happiness is our top priority, and we appreciate your kind words! Safe travels on the road ahead!

February 22, 2025

Very slow service. Cannot handle the volume of customers that come in daily. Would not be returning. More

by tyger2826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
kai
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Feb 25, 2025 -

Sansone Toyota responded

Thank you for taking the time to share your feedback. We apologize for the slow service you experienced during your visit. We strive to provide efficient and timely service to all our customers, and we regret that we did not meet your expectations. Your feedback is important to us. Please feel free to reach out to our Customer Care Manager (Service), Shaquasia Thompson, directly atsthompson@sansoneauto.com if you have any further concerns. We hope to have the opportunity to serve you better in the future.

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