Sansone Toyota | Page 18

Sansone Toyota responded

Thank you for your wonderful feedback! We're delighted to hear that Miguel provided you with excellent service and helped you get your car. It's always our goal to ensure every customer has a positive experience, and it's great to know that he made such a positive impact. Enjoy your new car, and we look forward to serving you again in the future!

Sansone Toyota responded

We're delighted to hear about your great experience with us! It's fantastic that Joshua made your second purchase so smooth and enjoyable. Your satisfaction and loyalty means the world to us. We appreciate you taking the time to share your thoughts. Looking forward to serving you again in the future!

Sansone Toyota responded

Thank you for sharing your experience with us. We're truly sorry to hear about the issues you've been encountering with your Toyota Highlander. Your satisfaction is extremely important to us, and we regret that your vehicle has not met your expectations. We understand how frustrating it must be to deal with these problems. Please rest assured that we take your concerns seriously and are dedicated to resolving these issues promptly. Our team is here to assist you and ensure that your vehicle is functioning properly. Kindly reach out to our Customer Care Manager, AnnaLisa Bautista, at lbautista@sansoneauto.com at your earliest convenience. We look forward to assisting you and restoring your confidence in our dealership.

Justynaguszkiewicz responded

I came few times to Sanson toyota with trunk door of my car not opening and closing properly. They would open little bit or half way and get stuck, or close only half way etc. Sansone technicians couldn’t find any issues with it. They only restarted it with holding down the button. Last time i even heard that the reason of it can be that „ there is air pressure building above the car (car is always parked outside) and that pressure is pushing on the trunk door and that’s why it is getting stuck” 😂 sooo profesional… I took that car to different dealership and right away they found issue- the trunk door is not unlined correctly. The car was never in accident, was only serviced in Sanson and it was bought in Sanson in 2023. Sansone is refusing to fix it.

Sansone Toyota responded

Thanks for your wonderful feedback, Cherezada! We're happy to hear that Joshua provided you with such excellent service. Our team is dedicated to helping our customers, and it's great to know we made a positive impact. We appreciate your support and look forward to serving you again!

Sansone Toyota responded

Thanks for your fantastic review! It's great to hear that our team made a positive impact. Your satisfaction is our priority, and we appreciate your recognition of our efforts to listen and deliver. Looking forward to serving you again!

Sansone Toyota responded

Thank you for taking the time to share your wonderful feedback! We're excited to hear that you had a great experience with our service and communication. We strive for professionalism and clarity in all customer interactions. Your satisfaction is our priority, and we look forward to continuing to provide you with top-notch support.

Sansone Toyota responded

Moustafa, we’re so happy to hear about your positive experience with Jorge! Making the car-buying process easy and enjoyable is our goal, so it's amazing to hear we hit the mark. Thank you for taking the time to share your kind words and for choosing us. Enjoy your new ride!

Sansone Toyota responded

Thank you for the fantastic review! It's great to hear you had a great experience with our team. We strive to make the car buying journey professional and enjoyable so they will all appreciate your kind words. We look forward to serving you again in the future!

Sansone Toyota responded

William, thank you for your fantastic feedback! We're so happy to hear about your positive experience with Miguel. Our team strives to provide exceptional service, and it’s great to know that he made a lasting impression. We appreciate your support and look forward to serving you again!

Sansone Toyota responded

Sandra, thank you for your wonderful feedback! We're excited to hear that Israel provided you with excellent service and helped you find the perfect car at a great rate. Our team strives to provide an amazing car buying experience for everyone, so your satisfaction means the world to us. Enjoy your new ride!