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Sansone Toyota

Avenel, NJ

Overview
Reviews
4.9
3,567 Reviews
Call Dealership (866) 760-5053
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90 U.S. 1

Avenel, NJ

07001

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Showing 3,567 reviews

December 26, 2024

This is my first new Toyota Corolla thanks to the great help of Jorge Pico and his boss Stevenson who took care of our situation More

by Corolla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Pico
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Dec 27, 2024 -

Sansone Toyota responded

We’re so glad to hear about your positive experience with Jorge and Stevenson! Our team is dedicated to ensuring a smooth and enjoyable process for every customer. Enjoy your new Toyota Corolla, and thank you for sharing your journey with us!

December 24, 2024

Really bad experience. I had an oil change appointment for 1:30 PM. I got my car at 4:30 PM without an service done. No oil change, nothing. The first person who was assign More

by NJCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the service employees were helpful. Billy was the service person initially assigned and then simply disappreared
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Dec 26, 2024 -

Sansone Toyota responded

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you encountered during your recent visit. We aim to provide timely and efficient service, and we regret that this was not your experience. To discuss this further and address your concerns, please contact our Customer Care Manager, Shaquasia Thompson, at sthompson@sansoneauto.com. We appreciate your feedback and hope to improve your experience with us in the future.

December 23, 2024

Great to work with very helpful in getting a new Toyota, all staff very knowledgeable and helpful More

by Umana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel J Cabrera
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Dec 26, 2024 -

Sansone Toyota responded

Umana, thank you for your fantastic review! We're thrilled to hear that our team made your experience enjoyable and informative. Your satisfaction is our priority, and we’re here to help with any future needs you may have. Enjoy your new Toyota!

December 23, 2024

Excellent attention from Mr. Chidi Aliche who tried to understand my needs before making his recommendations. More

by Tiagoaflopes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chidi Aliche
Report | Print
Dec 26, 2024 -

Sansone Toyota responded

Thank you! We're thrilled to hear about your positive experience with Mr. Chidi Aliche. Our team is dedicated to understanding and meeting your needs, so it's great to know that this made an impact. We appreciate your feedback!

December 23, 2024

Javier Martinez es el mejor vendedor de autos lo super recomiendo…. Es super paciente y muy noble …vayan donde el!!!! More

by Dville16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier, Henry y Carlos
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Dec 26, 2024 -

Sansone Toyota responded

¡Gracias por la reseña de 5 estrellas! Estamos encantados de conocer tu gran experiencia con Javier. Nuestro equipo se esfuerza por ofrecer un servicio excepcional, y su recomendación significa mucho. ¡Apreciamos su apoyo y esperamos poder servirle de nuevo!

December 22, 2024

Excellent experience at Sansone Toyota our salesman was Jorge Alejandro Diaz amazing experience and he made sure we got exactly what we came for!!! Recommended 100% More

by Vera R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Diaz
Report | Print
Dec 23, 2024 -

Sansone Toyota responded

Thank you, Vera! We're thrilled to hear about your excellent experience with Jorge. Our team strives to ensure every customer finds exactly what they're looking for. Your recommendation means a lot to us!

December 21, 2024

I was there to buy a toyota. miguel guzman was super helpful and the visit was smooth. Thank you! More

by isabel aguilar
Recommend Dealer
Yes
Employees Worked With
Miguel Guzman
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Dec 23, 2024 -

Sansone Toyota responded

Thanks, Isabel! We’re thrilled to hear about your positive experience with Miguel. Our team strives to make the process as smooth as possible, and your feedback means a lot to us. Enjoy your new Toyota!

December 21, 2024

miguel guzman was a great salesman to deal with and explained everything clearly to me. More

by dariel lopez
Recommend Dealer
Yes
Employees Worked With
Miguel Guzman
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Dec 23, 2024 -

Sansone Toyota responded

Thanks for the awesome feedback, Dariel! We're thrilled to hear that Miguel made your experience enjoyable and informative. Our team strives to provide clear communication and top-notch service, and it’s great to know we hit the mark with you.

December 20, 2024

Great service Israel was great to work with, would absolutely recommend him to work with! More

by se1031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Czerniawski, Israel J Cabrera
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Dec 23, 2024 -

Sansone Toyota responded

Thanks for the fantastic feedback! We're so happy to hear you had a great experience with Israel. Your recommendation means a lot to us, and we’re here to help whenever you need.

December 18, 2024

I was there to have my Toyota serviced. Donna was super helpful and the visit was smooth. Thank you! More

by nazir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
Report | Print
Dec 19, 2024 -

Sansone Toyota responded

Nazir, we’re thrilled to hear you had a smooth experience with Donna during your Toyota service! Our team is dedicated to providing top-notch support, and your feedback means a lot to us. Thank you for choosing us, and we look forward to seeing you again!

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