Sansone Mazda

BAD REALLY BAD! I feel really scammed by this place! My dream car became a really nightmare! I tried many and many times to resolve it kindly, but they just want to I feel really scammed by this place! My dream car became a really nightmare! I tried many and many times to resolve it kindly, but they just want to get your money doing wrong things! Run away from this place! More

I wish I could give this dealership 0 stars. What a HORRIFIC experience. We were foolishly mislead by a letter received from the dealership that they “needed inventory” and “need a vehicle like What a HORRIFIC experience. We were foolishly mislead by a letter received from the dealership that they “needed inventory” and “need a vehicle like yours and I think you’ll be happy with what I have to offer”. The only thing they have to offer is a massive headache. After calling first to verify such letter, they made it sound as was written in the letter. We were told to come AFTER 5pm. Upon arrival, we weren’t greeted until 10 minutes of us just standing around. When the manager Rick (Ricardo) walked over, we finally explained the letter and what our intentions were. Which we were THEN told to come back BEFORE 5pm when the wholesaler would be there. He was very rude and unprofessional as he became aware we had 0 intentions of purchasing another Mazda. We returned again two days later and were widely disappointed as there was no incentive at ALL for us to sell back the car before our lease was over (only in 2 months) as the equity in the car was less than the buyout which they low balled the trade in by $4,000. There was “no happy offer” and Ricardo made it a point to unprofessionally continue to say that there was nothing he can do. He was extremely rude from start to finish. Do yourself a favor and go to ANY OTHER Mazda dealership. Don’t waste your time!!!! Completely unprofessional RUDE. RUDE. RUDE!!!!!!!! More

Great prices! ! Great service!!! And great coffee…….. is not what you’re going to find at scamsone Mazda! I would say beware they are trying to rob your money but t ! Great service!!! And great coffee…….. is not what you’re going to find at scamsone Mazda! I would say beware they are trying to rob your money but the service manger Anthony doesn’t even know how to do that. So not only do I feel bad for the customer who are probably driving around with unsafe cars dealing wit a manager that rather let you leave with a broken axle endangering yourself and other on the road as he gets to leave at 6:pm get paid his little 60k after taxes for the year.. he get fire he moves on and the employees he leave behind suffer the business they leave behind suffer. So this review is for the customers going there ask for the invoice it’s ok to know what this wanna be business is trying to make off you, to the employees good luck dealing with these no real skill having managers, that turn business away due to complication…… Scamsone automall where they don’t care if they employee get paid why would they care about your car….stay aware folks have a nice day.. More

They tried to sell CX-30 select trim on 39k. They tried to sell CX-30 select trim on 39k. They tried to sell CX-30 select trim on 39k. Run... They tried to sell CX-30 select trim on 39k. They tried to sell CX-30 select trim on 39k. Run... More