Sansone Jr's Windsor Nissan

Great treatment for the car and for the customer. Tony and his service team are top-notch. They are experts in their field, and they take the time to explain what needs to be done. They work quickly Tony and his service team are top-notch. They are experts in their field, and they take the time to explain what needs to be done. They work quickly and efficiently, and they are always courteous and concerned. We highly recommend them. More

Take your business elsewhere Beware! This is a tiny dealership, RUDE, LIARS, ARROGANT!! I inquired about a Rogue and the Internet department lady sent me a price stating that i Beware! This is a tiny dealership, RUDE, LIARS, ARROGANT!! I inquired about a Rogue and the Internet department lady sent me a price stating that its negotiable and that they can match true car price (this is a total lie). I drove 40 mins (+tolls, skipping work) believing what the lady told me. After reaching the dealership I was given a salesperson, who was nice to talk to. So far so good. Nobody explained anything on the car, just gave me the keys to go take a test drive. I drove and looked at the car features on my own. Went in and the Manager came to talk numbers. They started the usual negotiation process. I was discussing with the manager (lady) about their price, exchanging numbers. Still ok Just then this guy passes by talking extremely rudely to me and the manager. He said these are my numbers - take it or leave it - and don't come back again. He was a JERK! and absolutely did not know how to talk to customers. I get up and leave. I am not paying these guys to get myself insulted by this JERK! They are not earning my business for sure. Would you ever eat at a restaurant after having a fight with the waiter? These guys live in a old world, where they do not know and understand the importance of Internet. Please take your business elsewhere. Also another thing I noticed on previous reviews that these guys respond stating ... Sorry and How can we help, blah blah. But the bad reviews keep coming in. Something to think about. More

Wonderful Excellent service from internet contact thru the purchase of a 2015 Pathfinder Platinum. Guided our decision on the selection of vehicle and color sel Excellent service from internet contact thru the purchase of a 2015 Pathfinder Platinum. Guided our decision on the selection of vehicle and color selections. Was able to help in the trade in of my old vehicle. Negotiated the final financing that would fit our budget. More

Bait and switch I wish I would have read the reviews before making the hour drive to this scammership. I called and spoke to the internet sales manager (Jennifer) mu I wish I would have read the reviews before making the hour drive to this scammership. I called and spoke to the internet sales manager (Jennifer) multiple times to confirm a price and financing terms. I asked they send me an email with the same in writing, which they did. I then spoke with another sales rep on the day of my appointment, once again confirming in an email the price they quoted with the finance terms they agreed to. I arrive at the dealership and the sale manager totally disregards the email and proceeds to tell me that sometimes people "hear what they want to hear." Funny, because I had it in writing. When I called the following Monday and spoke with Jennifer, she doesn't seem to recall ever discussing the financing. I have it in an email and in my hand-written notes from our telephone conversation. Please avoid. Also, Nissan USA should be made aware of their tactics and I plan to file a complaint with the Consumer Affairs department and I urge others who had similar experiences to do the same. By the way, this is the first time I have ever taken the time to write a review, but this experience crossed the line. More

Efrain Here's what I say about my experience with Nissan at Windsor. Lorenzo and Phil was very knowledgeable and both customer service skills was outstanding Here's what I say about my experience with Nissan at Windsor. Lorenzo and Phil was very knowledgeable and both customer service skills was outstanding. Lorenzo explained very clearly to me about the 2015 Nissan Murano is and why. He also give me a lot of options .It was certainly a pleasure to have encountered both gentlemen at Windsor Nissan. PS Anybody who like to purchase a car and get a good deal I would sent them to Windsor Nissan Thank You every one at the dealership . More

Wonderful I highly recommend this dealership everyone there was great so friendly and helpful even the bull dogs made you feel welcome.they made me very comfort I highly recommend this dealership everyone there was great so friendly and helpful even the bull dogs made you feel welcome.they made me very comfortable and was able to put me in my new car with out a co signer I drove out the happiest women ever and got a great deal I recommend them to anyone any time thank you guys for everything Larry and Benny you are great. More

Excellent sales experience I recently purchased a 2015 Altima SL with technology and moonroof package from Windsor Nissan. My salespeople were Amy and Lorenzo. Through them I I recently purchased a 2015 Altima SL with technology and moonroof package from Windsor Nissan. My salespeople were Amy and Lorenzo. Through them I was successfully able to terminate my lease payments one year early, buy a new car with no money down, and get six years of free service with only a $7 increase in my monthly payment. They paid off my lease in quick fashion thanks to Ed, who works in their administrative office. All employees I interacted with were very nice and knowledgable. I have previously bought cars at this location but I had a negative experience with their service department that made me go to ACME Nissan to lease my wife's murano. That was a horrible experience since ACME did not fully pay off my balance. My faith in Nissan was restored with a positive experience at Windsor Nissan. I highly recommend them. More

worst experience went to buy a Nissan Altima 2015 model and the worst service I had. The sales person is very slow and all answers are vague and non committal. He does went to buy a Nissan Altima 2015 model and the worst service I had. The sales person is very slow and all answers are vague and non committal. He doesn't want discuss pricing options at all until we sign the document. The document is not filled with any details except the customer details but insists on signing the document to give the car price and options. He asked 3 times customer details and still could not save details in the system. He just wasted 2 1/2 hours of our time. More

Awful With the exception of the salesman that I initially spoke with, Larry Williams (who was absolutely wonderful and I would have loved to give him the bu With the exception of the salesman that I initially spoke with, Larry Williams (who was absolutely wonderful and I would have loved to give him the business), I would never deal with these people. Finance and "Dealer Manager" pulled every old trick in the book to try and strong arm me into buying a car. Rates and fees were a joke and finance manager was rude. Thank god I stayed with Toyota More