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Sansone Jr's Windsor Nissan
East Windsor, NJ
637 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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637 Reviews of Sansone Jr's Windsor Nissan
January 31, 2016
Buyers Beware I received a letter for a special financing program for less than perfect credit, I figured it was based on some questions that I answered by phone ab I received a letter for a special financing program for less than perfect credit, I figured it was based on some questions that I answered by phone about a month ago. I disregarded it figuring it was a bunch of bull just to get you down there. A few days later I got a call from Jeremy and he explained that I was pre-approved based on information I had previously provided. I went over in detail twice, what I was looking for, that I did not have a down payment and what I could afford monthly, he assured me twice that this was entirely possible and I made an appointment with Jeremy 1/30 at 2:15. As soon as I walked in I felt that something was not right. I asked for Jeremy and was told that he was unavailable. After waiting a few minutes, the manager called me in and asked a few questions. I then went back to the waiting room for 1/2 hour.waiting for Benny who was also working on a sale next door. When we sat down I told him what Jeremy assured me was possible. I was asked to go back to the waiting room while they retrieved the new SUV for me to test drive. This took another half hour. The manager escorted me outside to look at "the beautiful SUV " waiting for me. I could not believe the 2011 FORD ESCAPE that was in front of me. By the way, I drive a 2012 Sportage. Needless to say I walked away disgusted. If you do not have great credit and get a letter or call from this dealership, stay far away. They are liars and now I have a credit inquiry which will not help my credit score. I was thoroughly disgusted with this experience and as a result will never consider a Nissan when I'm ready to buy a new vehicle. More
by Debad1257
Employees Worked With
Ivan Hay, Benny Lopez, Jeremy Negron
January 19, 2016
3 PROMISES HAVE NOT BEEN KEPT ON MY CONTRACT WHEN WE PURCHASED OUR 2012 PREOWNED CERTIFIED MERCEDES CAR WE WERE PROMISED AN ADDTIONAL KEY, A NEW BATTERY, AND A NEW BRACKET FOR OUR LICENSE PLATE. WHEN WE PURCHASED OUR 2012 PREOWNED CERTIFIED MERCEDES CAR WE WERE PROMISED AN ADDTIONAL KEY, A NEW BATTERY, AND A NEW BRACKET FOR OUR LICENSE PLATE. WE HAVE NOT RECEIVED ANY OF THESE ITEMS AND ITS BEEN OVER A MONTH. THEY TALKED US INTO SIGNING FOR THE CAR AND YET HAVE NOT COMPLETED THE PROMISES ON THE CONTRACT. ALSO THEY WILL NOT RETURN OUR CALLS. HECTOR AND MERCEDES ALBA More
by hlalba52
Employees Worked With
KARA LYONS, Dean Fitzgibbons
January 15, 2016
Great, Positive Experience! Benny Lopez helped we get the exact car I wanted and was able to work with us every step of the way, from pricing to getting my car traded in. Drove a Benny Lopez helped we get the exact car I wanted and was able to work with us every step of the way, from pricing to getting my car traded in. Drove a decent distance from NY to look at the car I wanted and it was well worth the trip- so much better than anywhere I had previously gone. Buying a car can be a stressful, pressure-filled situation and this dealership helped me feel comfortable the whole time, with friendly and knowledgeable staff. On the finance end, Ivan Hay was a great, positive guy who made the final process quick and affirmed my purchase was the right one. Dealership was clean, lots of sunlight, and had good music too! (And free coffee helps!) Would recommend it to anyone. Thanks Benny and Ivan! More
by Steve
Employees Worked With
Ivan Hay, Benny Lopez
January 13, 2016
GREAT SERVICE I recently purchased a new vehicle from Benny Lopez and Ed Reardon and i can't say enough good things about the two of them.Very knowledgable and gave I recently purchased a new vehicle from Benny Lopez and Ed Reardon and i can't say enough good things about the two of them.Very knowledgable and gave me the deal i was looking for.Thanks Guys More
by Milo5413
Employees Worked With
Edward Reardon, Benny Lopez
December 02, 2015
Terrible Did not go over the features in the CAR along with the Paperwork not being filled out properly. Played games with the interest rates and the Car[ Alti Did not go over the features in the CAR along with the Paperwork not being filled out properly. Played games with the interest rates and the Car[ Altima ] was not prepped properly. They are a throwback to the Old Car Salesman jokes. More
by winkie2
Employees Worked With
Manny
November 11, 2015
Worst dealer experience in history Do not ever buy a used car from these scam artists. They will suck you in with online deals and charge you $2500 extra for buying it that way. All the Do not ever buy a used car from these scam artists. They will suck you in with online deals and charge you $2500 extra for buying it that way. All the while selling you a lemon that they aren't smart enough to fix beforehand. Pushy sales tactics on top of it all. More
by Omax2652
Employees Worked With
Paul Kirchmeyer
November 11, 2015
False Advertisement/Deceptive Sales Did not honor price on advertisement. Snuck in price into paperwork. Will try to keep there for a long time and keep redoing the paperwork with diff Did not honor price on advertisement. Snuck in price into paperwork. Will try to keep there for a long time and keep redoing the paperwork with different numbers. It was very late and the finance guy will rush you through the paperwork. They even made a mistake and had to redo the paperwork. When I pointed out that there were other mistakes all they said was that the paperwork was already signed. They are very shady. Before buying this car, bought another car from a different dealer, total night and day. More
by dosCoches
Employees Worked With
Ivan Hay
November 06, 2015
Great Experience Had a great experience with the sales agent, Benny Lopez, he was informative but not pushy and got me the car that I needed and handled the trade in o Had a great experience with the sales agent, Benny Lopez, he was informative but not pushy and got me the car that I needed and handled the trade in of my old car too! No problems at all. Overall I would recommend and suggest this dealership. Maria P More
by Mpsentra
Employees Worked With
Benny Lopez
October 27, 2015
Caring & Professional Manager (Tony Katawick) I recently had a small concern/issue with the dealership. I reached out to the Service manager (Tony Katawick) and within no time I got a call back an I recently had a small concern/issue with the dealership. I reached out to the Service manager (Tony Katawick) and within no time I got a call back and the issue was resolved to my utmost satisfaction. I would absolutely recommend Windsor Nissan and the professionalism of Mr. Tony Katawick. Take it from me, THESE PEOPLE DO REALLY CARE and will work with you. In my opinion that's the the kind of dealership you want to deal with. More
by Zhacky20
Employees Worked With
Tony Katawick
October 21, 2015
Tried to take advantage of the situation!! Wanted to purchase my vehicle after lease ended and after making me wait over an hour an half they tried to sneak in over $1,000 of extra charges that Wanted to purchase my vehicle after lease ended and after making me wait over an hour an half they tried to sneak in over $1,000 of extra charges that were not in the original lease agreement. I walked out and ended up buying the lease from Nissan directly for less money. More
by tlefkowitz
Employees Worked With
Ivan Hay
