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Sangster Motors, Inc.

Wenatchee, WA

4.8
892 Reviews
At Sangster Motors, "Caring About Your Family Brings You Back To Ours!" We understand you have many choices when selecting a dealership for purchasing your next vehicle - thank you for the opportunity of becoming YOUR choice as your family owned Buick GMC dealership! We are dedicated to providing you with the best purchasing and ownership experience for your next vehicle.
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912 N Miller St

Wenatchee, WA

98801

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Showing 892 reviews

December 20, 2023

Very easy and quick. Was met with a smile. Informed of what was to be done. Offered a ride to and from work while car serviced More

by Tlgriffin09
Recommend Dealer
Yes
Employees Worked With
Dennis Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Weaver
Dec 26, 2023 -

Sangster Motors, Inc. responded

Hi Tlgriffin09, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

December 19, 2023

They were done before they thought. Everything was fine and worked perfectly. They were very professional. More

by Rvmyers
Recommend Dealer
Yes
Employees Worked With
Dennis Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Sangster Motors, Inc. responded

Hi Rvmyers, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

December 17, 2023

Staff were fiendly and efficient, it was a great experience! We love our nee vehicle, it's just what we wanted. More

by kristihills
Recommend Dealer
Yes
Employees Worked With
Jerry Courcy, Jerry Courcy
Dec 26, 2023 -

Sangster Motors, Inc. responded

Hi K Hills, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

December 16, 2023

Bad communication My truck had squeaky windows on both driver and passenger side. Instead of replacing they were only oiled. At first I was told my warranty would cover that. Then i was told warranty does More

by emilio__101365
Recommend Dealer
No
December 16, 2023

Sangster's has always treated me right providing great service on my vehicles and a pleasant buying experience from start to finish More

by gsagdal
Recommend Dealer
Yes
Employees Worked With
Casey Sangster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Sangster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Sangster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Sauceda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Sangster Motors, Inc. responded

Hi gsagdal, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

December 15, 2023

Shop says I need 2 new batteries quoted me around $480. I left and stopped at the lube shop and asked if they would xx my batteries, they said they were both good, wow who do I believe. I’m going with the l More

by applebob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raul Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Sangster Motors, Inc. responded

Bob, We explained to you when you were in that we tested the battery and we showed you our $8,000 machine showed I both were bad batteries. The machine discharges the batteries and attempts to recharge them to 100%. Test failed. You told us you have never changed the batteries before. We suggested you replace both of them. Please take our certified service bay serious. We also did not charge you for the 2.5 hours of work. We hope we can earn your business with new batteries. Thank you.

Jan 30, 2024 -

Sangster Motors, Inc. responded

Review Bob, Just so you know our battery machines in the main shop cost $8,000 to do a better test. Each battery takes a full hour to drain, and retest it. The quick lube is just a quick tool they have to use to say whether it’s fully charged at that moment. You probably have a bad cell in each of your batteries and we recommend to replace both. We have not charged you anything for a diagnosis in both times you were here. Hope you can take our word serious before spring comes. Regards, Sangster Team

December 14, 2023

So willing to handle all issues. Edgar is a very big help. I appreciate him. More

by almaebennett
Recommend Dealer
Yes
Employees Worked With
Edgar Sauceda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Sauceda
Dec 26, 2023 -

Sangster Motors, Inc. responded

Hi almaebennett, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

December 13, 2023

Exceeded expectations. Timeline for repair completion was shorter than estimated and car runs great. Will return as needed. More

by r. springs
Recommend Dealer
Yes
Employees Worked With
Edgar Sauceda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Sauceda
Dec 26, 2023 -

Sangster Motors, Inc. responded

Hi r.springs, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

December 10, 2023

Performed my service quickly and efficiently. Very friendly and easy to deal with. Great dealership. More

by HENRIE
Recommend Dealer
Yes
Employees Worked With
Edgar Sauceda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Sauceda
Dec 10, 2023 -

Sangster Motors, Inc. responded

Hi HENRIE, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

December 09, 2023

Great dealership alway very helpful Great locally Christian family owned business that's supports the community in many ways More

by Austinsnorthwestadventures
Recommend Dealer
Yes
Employees Worked With
Edgar Sauceda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Sauceda
Dec 10, 2023 -

Sangster Motors, Inc. responded

Hi Austinsnorthwestadvenstures, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

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