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Sangster Motors, Inc.
Wenatchee, WA
898 Reviews
At Sangster Motors, "Caring About Your Family Brings You Back To Ours!" We understand you have many choices when selecting a dealership for purchasing your next vehicle - thank you for the opportunity of becoming YOUR choice as your family owned Buick GMC dealership! We are dedicated to providing you with the best purchasing and ownership experience for your next vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 898 reviews
December 24, 2023
Great customer! ! Great customer service. I wouldn't trust anyone eles with my vehicle. Oil change done in a timely manner. ! Great customer service. I wouldn't trust anyone eles with my vehicle. Oil change done in a timely manner. More
by cmwentzel
Verified Customer
December 24, 2023
Service was great. Maintenance Service rep was knowledgeable & communication to customer was much appreciated Maintenance Service rep was knowledgeable & communication to customer was much appreciated More
by hartbraker
December 23, 2023
Appropriate staff did not show up for scheduled service so tires were not rotated as scheduled. DEF was not put in truck, had to catch this prior to leaving by noticing on DEF gauge. Edgar immediately went so tires were not rotated as scheduled. DEF was not put in truck, had to catch this prior to leaving by noticing on DEF gauge. Edgar immediately went to shop and found that DEF was indeed not put in truck and poured it in himself. He also documented and assured me that he owes me a tire rotation. Although not convenient to swing by or schedule again for rotation due to living in Quincy, he said if I call him next time I am in wenatchee he can probably fit me in. I appreciate Edgar, his polite and friendly attitude and him making my experience good regardless of the poor execution of servicing my vehicle by the shop staff. More
by CADE_KIEHN
December 20, 2023
Having to go from another city and not being able to move from there waiting room for 5or six hours kind of sucks but the work they do on my vehicle is great would love it if they had some type of suttle from there waiting room for 5or six hours kind of sucks but the work they do on my vehicle is great would love it if they had some type of suttle More
by GOMEZKITZIA55
December 20, 2023
Very easy and quick. Was met with a smile. Informed of what was to be done. Offered a ride to and from work while car serviced Was met with a smile. Informed of what was to be done. Offered a ride to and from work while car serviced More
by Tlgriffin09
December 19, 2023
They were done before they thought. Everything was fine and worked perfectly. They were very professional. Everything was fine and worked perfectly. They were very professional. More
by Rvmyers
Employees Worked With
December 16, 2023
Bad communication My truck had squeaky windows on both driver and passenger side. Instead of replacing they were only oiled. At first I was told my warranty would cover that. Then i was told warranty does driver and passenger side. Instead of replacing they were only oiled. At first I was told my warranty would cover that. Then i was told warranty does not cover that. So I'm confused now. Also the oil will wear off soon then I'll have squeaky windows again and I'll be out of warranty by then. More
by emilio__101365
