Edgar Sauceda

Fast communication Fast and friendly service. Easy communication and got me in quick. The end Easy communication and got me in quick. The end More

by Daisyco12 Verified Customer Verified Customer

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After 2 hours waiting for new brake pads, they came to tell me it also needed rotors. You did not have any in stock, but would call around looking for some. After 20 minutes I went to find out what was ha tell me it also needed rotors. You did not have any in stock, but would call around looking for some. After 20 minutes I went to find out what was happening. Couldn't find any so car was going to have to stay overnight and they ordered some. So I called to Leavenworth to get a ride home. Was told parts would arrive in morning , or noon, then they would continue with car. They would call me. I called at 1 as I needed to know what was happening so I could catch a ride down from Leavenworth. Edgar was at lunch and they didn't know how things were going. At 3 Edgar called and said car was ready. I do understand that mechanic fixes take time, my problem was that catching rides out of town was difficult when I didn't know what was happening. More

by paulawest98826 Verified Customer Verified Customer

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Good service department. Answered all my questions revolving around warranty issues Good local dealership Good ownership Answered all my questions revolving around warranty issues Good local dealership Good ownership More

by RustySoelter Verified Customer Verified Customer

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Excellent service on short notice. Edgar got us taken care and explained the time line and process. Thank you Edgar got us taken care and explained the time line and process. Thank you More

by dgurnard Verified Customer Verified Customer

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Edgar troubleshooted a tough situation for my Sierra 1500 AT4. You can put your trust in Sangster Motors and they will help provide reasonable course of actions to repairs for your GMC. AT4. You can put your trust in Sangster Motors and they will help provide reasonable course of actions to repairs for your GMC. More

by BKULP3 Verified Customer Verified Customer

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Service department was very accommodating. Communication was great, unexpected computer updates on my truck extended my time waiting at dealership and without prompting, service offered me a Communication was great, unexpected computer updates on my truck extended my time waiting at dealership and without prompting, service offered me a loaner vehicle to use. When my truck was ready, received a call and returned to dealership to find my truck waiting for me , all washed up and looking great. No matter how many times I walked into office, every time I was greeted by someone on the team and offered assistance. Thank you service department! More

by Theghouse Verified Customer Verified Customer

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Sangstar has the best customer service! My service appointments are always thorough. Everyone is always so helpful. My service appointments are always thorough. Everyone is always so helpful. More

by mikaila.harberd Verified Customer Verified Customer

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Fast and easy to get my car fixed. Great service and very nice helpful employees . Great service and very nice helpful employees . More

by cletabob Verified Customer Verified Customer

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Great customer service, everyone is so helpful and polite. Always have me in and out very quickly. polite. Always have me in and out very quickly. More

by JSNSOMMERS Verified Customer Verified Customer

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Always the absolute best! Edgar is very thorough and kind.And a cleanly washed vehicle when you pick up. Edgar is very thorough and kind.And a cleanly washed vehicle when you pick up. More

by T.JONES27 Verified Customer Verified Customer

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