Sandy Sansing Milton Chevrolet
Milton, FL
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I was visiting Pensacola Beach for a week and had problems with my 2015 Diesel DEF. I stopped in on a Saturday and spoke to service writer Chris and diesel technician Brice. They were very helpful ex problems with my 2015 Diesel DEF. I stopped in on a Saturday and spoke to service writer Chris and diesel technician Brice. They were very helpful explaining what it might be and asked me to bring it in on Monday because it was close to closing time. I checked out of our Condo on Monday ready to head home and truck was still acting up.So I went to Sandy and Bubbas Chevrolet in Milton Florida to get it checked out. Service writer Chris was busy so Jay the service manager helped me out. Between he and Chris and the technician JC, they took great care of us. We spent about 7 hours at the dealership but they had parts in stock and had us back on the road by evening time. It was a big job but they steadily worked on it so we wouldn’t have to get a room and spend a night. Jay, Chris, and JC the tech kept communicating and kept us in the loop during the whole process. The customer service is outstanding and believe me, you can’t go wrong with these guys. They bring back the true meaning of customer service. They are a great team in the service department. Thanks again for getting the wife and I home. I strongly recommend this dealership for your automotive needs. (5 Stars) More
Absolutely the best dealership! Everyone is friendly and helpful in everyway possible. They treat you like family not customers every time you are there even if its just for a service not just when you are helpful in everyway possible. They treat you like family not customers every time you are there even if its just for a service not just when you are purchasing a vehicle. More
From the start the process couldn’t have went any better. Salesman and used car salesman were great. But after the deal salesman wouldn’t return text or answer phone. And when he did call back he would just Salesman and used car salesman were great. But after the deal salesman wouldn’t return text or answer phone. And when he did call back he would just lie and say he’d get right back with me, never heard anything. Vehicle was still in there possession because it had a recall and they needed to do a couple other things as well. Was told I’d pick the vehicle up on Monday, as of late Monday evening hadn’t heard from salesman. Ended up having to go to dealer on Tuesday morning to find out what was going on because salesman sure hasn’t let me know anything. Long story short finally picked it up on Wednesday morning. And was still left in the dark by the salesman. Guess that’s why they’re called “salesmen.” They “just” do the sale and nothing else, More
Jay, Jennifer, Chris are the best. They always go out of their way to take care of me. Please recognize each for a tremendous job, not to mention work ethic. That’s what keeps me coming back. Col Rhoden their way to take care of me. Please recognize each for a tremendous job, not to mention work ethic. That’s what keeps me coming back. Col Rhoden More