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Sandy Sansing Milton Chevrolet
Milton, FL
115 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 115 reviews
August 14, 2020
Purchased a brand new truck last month and have had a BAD experience overall. Ordered defective part and the new part was defective as well. The service dept did not verify that it was defective and we waste experience overall. Ordered defective part and the new part was defective as well. The service dept did not verify that it was defective and we wasted time. We will not purchase a new vehicle from this dealership ever again. Still waiting for the dealership to make things right.. More
by First Responder
Employees Worked With
Service dept, Delmar Dice
August 01, 2020
very friendly and helpful sales staff after wrecking my car tonya was very helpful with finding me another one. frank was very helpful with the financing and all the paperwork. thank you after wrecking my car tonya was very helpful with finding me another one. frank was very helpful with the financing and all the paperwork. thank you More
by gulfchase
Employees Worked With
tonya stevens, frank bortko
July 30, 2020
Extremely poor salesmanship and downright unprofessional Since I am unable to make a negative star rating, I had to put 1 star but be aware that is not what it should be. I personally don't like to deal wit Since I am unable to make a negative star rating, I had to put 1 star but be aware that is not what it should be. I personally don't like to deal with car salesman, especially used car salesman, however after the report I received from my first-time-car-buyer-son I will probably never buy a car from a used car salesman ever again. Whomever the salesman (Cornbread?) was who helped my son with a white 2013 Ford Focus Titanium Sedan yesterday (7/28/20) evening should be fired! I understand that sales people make their living on commissions and the more they can get their customers to pay for the more they can make, but the pressure that was put on my first-time-buying-son was over the top in all aspects. He didn't listen to his buyer with his needs and limitations, he pressured him into an insurance policy that was unnecessary, convinced him that he needed a "lifetime warranty" that was never intended to be honored across the country, if at all, and intentionally backed his customer into a corner when he didn't need to. Then when his customer figured out the deal wasn't for him the salesman outright attacked his customer, berating him enough that the customer feared for his safety. Totally unprofessional, absolutely no excuse for that kind of actions toward customers. I own a business where if any of my people treated our customers, or potential customers in this manner it would be grounds for immediate termination, without question! You just can't do that, it is no wonder this country is in the state it is with the way people treat each other. Absolutely disgusted with the customer service at Sandy and Bubba's Milton Chevrolet! More
by HBKNBBR83714
Employees Worked With
Cornbread?
July 25, 2020
Very friendly and knowledgeable staff. They did exactly what they said would be done and when they said it would be done. Thank you Dave Dilauro and Ryan Dismang. what they said would be done and when they said it would be done. Thank you Dave Dilauro and Ryan Dismang. More
by Bbtz712018
Employees Worked With
Dave Dilauro, Ryan Dismang, Delmar Dice
January 02, 2020
endangered my family's safety I normally take my vehicle to Pete Moore Chevrolet in Pensacola, FL, I should have stuck with that plan. But instead of traveling to Pete Moore Chevro I normally take my vehicle to Pete Moore Chevrolet in Pensacola, FL, I should have stuck with that plan. But instead of traveling to Pete Moore Chevrolet, I decided to save time and give Sandy and Bubba's Milton Chevrolet a chance to earn my business. I dropped my 2017 Chevrolet 2500 HD Silverado off with Sandy and Bubba's Milton Chevrolet on December 11, 2019 for a 60,000 mile service prior to traveling with family over the Christmas break, the service included rotating tires, checking tire pressures (Specifically requested), oil change, fuel filter, fluid levels, etc. On January 1, 2020 returning from travels the vehicle began to shake from a separated tire, upon inspection of tire I noticed multiple separations at the bead on 3 of the 4 tires. One of the separations is right next to the valve stem. Sandy and Bubba's Milton Chevrolet not only did not sell me a set of much needed tires, but endangered my family's safety by not properly inspecting vehicle. In the future I will return to Pete Moore Chevrolet. John Cheeseman More
by j.mikel.cheeseman
Employees Worked With
Ryan
September 17, 2019
No after the sale customer service I suppose you’re on your own after the sale, even though they promise the moon. We purchased a used vehicle and needed the radio code. We were PROMISE I suppose you’re on your own after the sale, even though they promise the moon. We purchased a used vehicle and needed the radio code. We were PROMISED we would get it. Two weeks later - no code. I stopped at the dealer today because I happened to be in the area (I live out of town). Al, our salesman, was not there. So, I spoke to Desmond and explained my situation, gave him the SN to the radio. While he was nice, I expected him to do what was necessary to get the code. However, he said he would call to get the code “if he has time”. When I walked into the showroom everybody was standing around. NOBODY was busy. This, my friends is what customer service is now. It doesn’t benefit the customer anymore. I’m so angry I could spit. I sure hope the owners of this dealership read the poor reviews their business is getting. More
by Youvebeenreviewed
Employees Worked With
Al and Desmond
October 05, 2018
Worst customer service I ever encountered Try to speak with management to voice a complaint got connected to three different managers finally when I asked who was ultimately in charge Delmar Try to speak with management to voice a complaint got connected to three different managers finally when I asked who was ultimately in charge Delmar asked me was I familiar with the military when I asked him what the military had to do with it he asked me to stop being rude and listen to him talk about rude.my complaint was about service which afterwards I received a rude retaliatory phone call ftom Ray the seevice manager.neveragain More
by Mike from florida
Employees Worked With
Delmar Ray
June 02, 2018
Disappointed Had to call 5 times to check on a part that I ordered. Left numerous messages with no call back. I am a loyal customer that will now go to another dea Had to call 5 times to check on a part that I ordered. Left numerous messages with no call back. I am a loyal customer that will now go to another dealership. This dealership has changed with the new ownership! Very Disappointed! More
by Murphy 1
Employees Worked With
Parts department and Jen in service.
