Sands Ford of Pottsville

To Whom It May Concern: Mr. Jean-Paul Simpson was very To Whom It May Concern: Mr. Jean-Paul Simpson was very professional when I spoke to him about a new vehicle. He knew facts about the vehicle I was To Whom It May Concern: Mr. Jean-Paul Simpson was very professional when I spoke to him about a new vehicle. He knew facts about the vehicle I was interested in and was very straight forward. Thanks Jean-Paul More

I purchased a used vehicle with a warranty and to my surprise it was honored immediately and professional without any hassle or not trying to honor the warranty like most dealerships I dealt with in the surprise it was honored immediately and professional without any hassle or not trying to honor the warranty like most dealerships I dealt with in the past. Surely I will recommend them to anyone looking for a new or used vehicle. More

I had no intention at all to make a purchase that day. I wanted to do a test drive only and then test drive a different make and then decide after that. From the minute I walked on the lot, Jean-Paul did e wanted to do a test drive only and then test drive a different make and then decide after that. From the minute I walked on the lot, Jean-Paul did everything right. He went above and beyond to make sure that I got the best deal and he was very truthful and honest about the whole process. More

I entered the Dealership and was greeted by John Cook & Ken Koscil. Ken took me into his office and asked me what he could help me with. I had explained to him that I was interested in a vehicle I h & Ken Koscil. Ken took me into his office and asked me what he could help me with. I had explained to him that I was interested in a vehicle I had seen on the website and asked if it was still available and if so could I test drive it. Ken brought it up on the website and it was on the lot in Quakertown. Ken sent Bob Webber & an other gentleman to the other dealership to get this vehicle and bring it to Pottsville so that I could see it and test drive it. The vehicle was awesome, the tset drive was everything I hoped it would be, the price was exactly where I wanted it to be, (having looked at other vehicles elsewhere in the same price range which were older). I am an ecstatic new owner of a 2011 Ford Ecscape loaded with all kinds of goodies. You guys were awesome! More

My SUV Broke down with a blown motor, and I needed a vehicle fast. We went to the dealership and found a vehicle fairly quickly. With having no vehicle, a day later when we went to finish the paperwork, vehicle fast. We went to the dealership and found a vehicle fairly quickly. With having no vehicle, a day later when we went to finish the paperwork, the sales team was even kind enough to drive to our house to pick us up, take us to the dealership, so we can drive away in our New (used) vehicle. They also included an amazing warranty for us, so we not only have reliable transportation, but peace at mind. The sales and finance team was amazing, and I would recommend Sands' Ford to anyone, and I will def. be back. More

I found a car posted online that I loved, but I lived about 70 miles away. Before I drove the distance, I called and asked if I was able to take the car to my mechanic before my purchase. I expressed I w about 70 miles away. Before I drove the distance, I called and asked if I was able to take the car to my mechanic before my purchase. I expressed I would need it overnight in order for this to happen, and even told the very friendly lady how far away it was. After talking to another person, she told me they would work with me. They even sent me the Carfax through email before I visited. I drove up there to find the car with burn marks in the seats, warped cardboard in the trunk, large dents and scrapes from the front to back, and small rust spots everywhere. Admittedly, it was my fault for not looking at the details in the pictures (lesson learned!). But when I tried to talk them down in price, they'd barely budge, even though the car was in absolutely terrible shape. I was also told I was not able to take it to my mechanic because they couldn't let it go overnight. I reminded them about my previous phone conversation and the salesman simply said, "Yeah, I read the notes." And that was the end of that- still no mechanic allowed. I got the exact same car (down to the year, mileage, body style, make etc) for over $1000 less, in nearly new condition at a dealer half the distance away. The Carfax for that car was also clean. I was also able to take it to my mechanic- overnight, too. Although everyone was mostly friendly, it was a huge disappointment and waste of time and gas. More

After a communication error Jarod Sands contacted my wife and I personally to discuss our situation. Jarod asked me to explain our experience with Sands Ford and the communication error was corrected. I ha and I personally to discuss our situation. Jarod asked me to explain our experience with Sands Ford and the communication error was corrected. I haven't been able to purchase the truck that I'm looking for yet as the exact model isn't available but I feel confident that the team at Sands Ford will take great care us when the truck is available. Thanks again for all your help and we look forward to doing business with Sands Ford in the future. More