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Sands Chevrolet - Glendale - Service Center
Glendale, AZ
551 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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551 Reviews of Sands Chevrolet - Glendale - Service Center
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January 07, 2016
service I have nothing but good service from this dealer. My agent is Melissa and she has always been very friendly and knowledgeable, always goes the extra m I have nothing but good service from this dealer. My agent is Melissa and she has always been very friendly and knowledgeable, always goes the extra mile for me. More
by STUF_N_SUCH
Verified CustomerEmployees Worked With
Melissa McDowell
January 07, 2016
vehicle service Great service, the service representative was outstanding. Overall great experience. This was the 2nd time for service at Sands Chevrolet coffee was Great service, the service representative was outstanding. Overall great experience. This was the 2nd time for service at Sands Chevrolet coffee was fresh cookies were good More
by mustaz61
Employees Worked With
James Black
January 06, 2016
Had wife"s Traverse serviced Adam Shadley my service rep had everything done that I asked him plus more. That"s why I call him when I need to bring in one of my Chevy. Adam Shadley my service rep had everything done that I asked him plus more. That"s why I call him when I need to bring in one of my Chevy. More
by jerry49email
Employees Worked With
Adam Shadley
January 06, 2016
service was great Juan in the service department was very helpful and kept me updated with all repairs. It was very helpful to have found out that our truck was going Juan in the service department was very helpful and kept me updated with all repairs. It was very helpful to have found out that our truck was going to be fixed earlier then expected. Thank you Juan for the updates. More
by Yvette
Employees Worked With
Juan in service
January 04, 2016
Rip - Off I had a 2014 Silverado that was 4k miles out of warranty and the oil cooler gave out. On top of the hassle of having this happen, the service departm I had a 2014 Silverado that was 4k miles out of warranty and the oil cooler gave out. On top of the hassle of having this happen, the service department blamed it on me. According to the Service manager I caused it when I over filled the truck with oil. This was after i explained to him that I added oil because the service message came on stating it was low on oil and I needed to add oil. I checked the dipstick and it did not register. I let it set for over an hour and still did not register, so I added oil. The two things they said which will stick with me are - 1.) The oil cooler burst because you added too much oil (really? more oil pressurized the cooler?) and 2.) "because this is a 2014 with low miles" - well everything after that statement was going to be a whopper. I worked with GM and they agreed that the dealership could have good willed the repair, but the rude service manager refused. instead he credited half - after charging more than twice as much as the GM service book called for. Over $3,000 to replace the oil cooler! Terrible!! More
by rlzalways
Employees Worked With
Service manager and Service writer Melissa McDowel.
January 02, 2016
Chad is awesome! My experience with my service appointment with Chad Fairchild was great all my needs were taken care of in a prompt and timely manner. Thanks Chad! My experience with my service appointment with Chad Fairchild was great all my needs were taken care of in a prompt and timely manner. Thanks Chad! More
by VITTORIO11
Employees Worked With
Chad Fairchild
January 02, 2016
service without sales tactics My old service advisor kyle left bounce between a new service advisor. Ended up with Melissa as my new service advisor and she is by far my favorite o My old service advisor kyle left bounce between a new service advisor. Ended up with Melissa as my new service advisor and she is by far my favorite of the group. Keeps me informed and accommodates me for transportation via shuttle or rental. Also trust worthy as I left my tools in a returned rental. Which she reminded me off forgeting. Thanks sands for quality employees. Thanks Mellisa for great customer service. Happy New Year. More
by MB.PHX44
Employees Worked With
Mellisa
January 02, 2016
Great service Adam always is great help on any service on my car , never had a bad experience since I have been bring my car to Sands. Adam always is great help on any service on my car , never had a bad experience since I have been bring my car to Sands. More
by LWILLIAMS190
Employees Worked With
Adam
January 01, 2016
Years of Quality Service I've been coming here for years and appreciate the quality service and support I receive every time I need it. Chad Fairchild is an awesome part of I've been coming here for years and appreciate the quality service and support I receive every time I need it. Chad Fairchild is an awesome part of Sand's Family and always makes sure I understand the work that is needed as well as to plan for servicing that might be coming up. This helps me to budget out my vehicle maintenance costs and not be caught off guard when they come up. I really appreciate the loaner car program that Sand's offers whenever I've had to leave my vehicle overnight. Having someone right on site that can get me going ASAP is a huge benefit. I also like the new layout with Sales and Service right next to each other, it makes it clear that Sand's is an integrated facility. More
by teritoo4u
Employees Worked With
Chad Fairchild
January 01, 2016
Job well done I went in for an oil change they told me about some other issues that needed to beffixed. My car is still under warranty so it was no cost. They were I went in for an oil change they told me about some other issues that needed to beffixed. My car is still under warranty so it was no cost. They were very professional and helpful. More
by RYUSAF09
Employees Worked With
Michael Jajou
