Sands Chevrolet - Glendale - Service Center

Two extra days in the repair process due to transporting I took my SUV to Sands Surprise location for an estimate nowhere does it state in the office, on the estimate papers or did Nicki the estimator tell m I took my SUV to Sands Surprise location for an estimate nowhere does it state in the office, on the estimate papers or did Nicki the estimator tell me that my vehicle would be transported to Glendale Sands body shop on a transporter until you sign the release sheet when you drop your vehicle off for repair? With this process it adds two more days to the turn-a-round time. The repair looks good other then rubbing compound left in all the cracks. More

Honest After a very bad experience at Midway, we were glad to have honest, caring service at Sands. Chad Fairchild treated us as we would expect with our Gra After a very bad experience at Midway, we were glad to have honest, caring service at Sands. Chad Fairchild treated us as we would expect with our Grand Sport Corvette! We will be returning when we need service again!! More

Maintenance Service I continue with Sands due the excellent customer service provided to me, Chad is a friendly, knowledgeable, and honest individual. I know that my ve I continue with Sands due the excellent customer service provided to me, Chad is a friendly, knowledgeable, and honest individual. I know that my vehicle will get the maintenance work it needs there are no hidden costs, no surprises. I have been a customer for many years and will continue to be. More

A great trip for service Chad Fairchild was vary helpful to me from the first phone call to schedule my appointment to getting my Suburban into the shop on time and delivering Chad Fairchild was vary helpful to me from the first phone call to schedule my appointment to getting my Suburban into the shop on time and delivering it back clean and on time with all items completed. He let me know how long the service would take and stayed in touch with me until all service items were complete, and it was cleaned up and ready to leave. I will continue calling Chad for all my service needs and any service for my other Chevy Monte Carlo. More

I'll be with you in a minute! I recently switched Chevrolet dealerships from one located on I-17 and Bell to Sands and I must say, that while the purchase of my new Traverse from S I recently switched Chevrolet dealerships from one located on I-17 and Bell to Sands and I must say, that while the purchase of my new Traverse from Sands was not too much different then what I have experienced when buying new cars in the past, the Sands Service Department is extremely different. My prior experience when pulling into the service department garage, has been not only would I need to search for my Service Consultant, but once I was fortunate enough to find him, I would get the...."I'll be with you in a minute", which needless to say, really means.....I'll be with you when I can. At Sands, when you pull into their Service Department garage, you are greeted in no more than 60 seconds (usually immediately) by someone and in fact, most times by your Service Consultant. You would think that other dealerships would follow this procedure. After all, it is called a SERVICE Department. Thanks Sands Chevrolet for not lying to me whey you say.....I'll be with you in a minute. More

First time disappointment No service writers to greet me when I arrived! Waited almost 10 minutes before someone acknowledged me! Took over 2 hours for an oil change that I had No service writers to greet me when I arrived! Waited almost 10 minutes before someone acknowledged me! Took over 2 hours for an oil change that I had scheduled! Truck was returned to me with oil hand prints smeared on my hood! Car wash was not available due to maintenance so I had to take my truck in that condition! More

Three hour oil change Was almost late for work because my oil change took three hours. I only came here because it was free with my car purchase, i will never return.. Was almost late for work because my oil change took three hours. I only came here because it was free with my car purchase, i will never return.. More

Good job Thanks to all employees of Sands Chevrolet especially Mathew Miller who helped me to get all the discounts an I always appreciate your friendly empl Thanks to all employees of Sands Chevrolet especially Mathew Miller who helped me to get all the discounts an I always appreciate your friendly employees More

Customer service above and beyond New vehicle purchased with several paint chips in hood that were through the clear coat. Management decided to repaint the entire front end and it ca New vehicle purchased with several paint chips in hood that were through the clear coat. Management decided to repaint the entire front end and it came out immaculate. More

Great service Had recently had my car serviced at sands and my advisor Was pure and curtious and addressed all my concerns. Very knowledgeable on the services that Had recently had my car serviced at sands and my advisor Was pure and curtious and addressed all my concerns. Very knowledgeable on the services that were done. Would recommend Sands to other people. Job well done! More