Sands Chevrolet - Glendale - Service Center

Awesome customer service I came in for a regular oil change/service, etc. and it all went as quickly and smooth as can be. I actually called ahead and spoke to Chad who agree I came in for a regular oil change/service, etc. and it all went as quickly and smooth as can be. I actually called ahead and spoke to Chad who agreed to take my business even though it was just after 5pm and it was - IS - greatly appreciated. Chad is a Service Writer who goes the extra mile and my service record is proof of just that. A couple of years ago he was the man on point with regard to my ailing (leaking excessively) power rack and pinion. He handled it with ease, worked a rental car for me and actually had to re-do the job . . . . TWICE. The original replacement was not functional and it was just more feasible to simply rebuild my original unit, so we did. Not a drop or issue since. He even followed up with a phone call to double-check on my satisfaction. Chad is the face of premium service for Sands in my opinion and he's due for a raise, isn't he? Don't let this guy get away, he handles your business like a pro should and is the model for up-and-comers to emulate. Thanks Sands and Chad especially !! More

Sales pressure I do not like being pressured by sales people while I am waiting for my car to be done. It really makes me not want to come back. I do not like being pressured by sales people while I am waiting for my car to be done. It really makes me not want to come back. More

Repair shop and crew. I know that I can trust the repair guys with no hesitation. They have worked on my truck a couple of times and have never pressured me to have more th I know that I can trust the repair guys with no hesitation. They have worked on my truck a couple of times and have never pressured me to have more than what is necessary done. They have given me written quotes and have stayed right where we agreed. My truck is a 2002 Chevy Silverado, 4 door long bed, diesel. It has over 1700000 miles on it and it is running like new, thanks to the repair guys at Sands. I would also like to thank Moe for going to bat for me and getting me a discount that was greatly needed and appreciated! Thank you guys, you are the greatest and I tell everyone I know where to take their vehicles to be repaired. Dotti Byerly More

Oil Change Service Thanks for quick and excellent service! I needed a quick in and out, and even washed up my Malibu as well. Thank you for going above and beyond! Thanks for quick and excellent service! I needed a quick in and out, and even washed up my Malibu as well. Thank you for going above and beyond! More

Awful, I had to come back twice as your technicians messed u Had to come back twice & ask for refund as technician messed up oil change. Sales reps pester & ask very personal questions about credit score; etc. Had to come back twice & ask for refund as technician messed up oil change. Sales reps pester & ask very personal questions about credit score; etc. More

Oil change The service is okay. But price is expensive for oil change while the truck Chevrolet Colorado 2007 and also future repairs like brakes are cheaper at The service is okay. But price is expensive for oil change while the truck Chevrolet Colorado 2007 and also future repairs like brakes are cheaper at Avondale Nissan. And they gave me quality parts O.E.M even though the brand is not theirs. But they do a good job just as yours. Only the price is is the difference only More

The best of the best I have been going to Chad (my service guy) for years now. He is awesome, makes sure to get me the best deals, and in and out as fast as possible. I to I have been going to Chad (my service guy) for years now. He is awesome, makes sure to get me the best deals, and in and out as fast as possible. I totally trust him. More

Two extra days in the repair process due to transporting I took my SUV to Sands Surprise location for an estimate nowhere does it state in the office, on the estimate papers or did Nicki the estimator tell m I took my SUV to Sands Surprise location for an estimate nowhere does it state in the office, on the estimate papers or did Nicki the estimator tell me that my vehicle would be transported to Glendale Sands body shop on a transporter until you sign the release sheet when you drop your vehicle off for repair? With this process it adds two more days to the turn-a-round time. The repair looks good other then rubbing compound left in all the cracks. More

reg service and recalled good job Matthew did a good job, very friendly, would recommend him to me friends, any time. I would take my vech in to sands any time, again think yo good job Matthew did a good job, very friendly, would recommend him to me friends, any time. I would take my vech in to sands any time, again think you Matthew More

Honest After a very bad experience at Midway, we were glad to have honest, caring service at Sands. Chad Fairchild treated us as we would expect with our Gra After a very bad experience at Midway, we were glad to have honest, caring service at Sands. Chad Fairchild treated us as we would expect with our Grand Sport Corvette! We will be returning when we need service again!! More