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Sands Chevrolet - Glendale - Service Center

Glendale, AZ

4.0
551 Reviews

551 Reviews of Sands Chevrolet - Glendale - Service Center

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July 03, 2016

FAIL - WORST EXPERIENCE, AVOID THIS PLACE! The service writer did not care. The technician was inept, unqualified, and did not care either. They tried to charge for warranty work, they did not More

by Chris Harrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mellissa, Chad, and Derek Haddad
Jul 22, 2016 -

Sands Chevrolet - Glendale responded

Thank you, for your valuable feedback. We work hard to maintain excellent customer service here at Sands Chevrolet in Glendale and would like to work with you to rectify the concerns you are having. If you are willing to give us another chance please call me. (623) 931-9331. Todd Forbis, Service Manager.

July 03, 2016

Chad Fairchild was wonderful to work with! The service I received was was some of the best I have ever been part of. My a/c was not working during the 120 degree weather & Chad immediately prov More

by LIMERICK30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Fairchild
June 30, 2016

.Reliability Felt comfortable knowing my service was done correctly and all personnel was there to make my wait go quickly. I left feeling great and good about my More

by Mary Lou 2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Yglesias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan, Rhonda Shadley
June 30, 2016

Service is great!! Service keeps getting better and better.!!! Great job and team work. Chevy dealership has become my favorite and will keep on with great service t More

by lariosrach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2016

Tire Problems The people were friendly, but not even a day after I had the re-alignment done and tires rotated, the service light came on to indicate a problem with More

by swartz1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Jul 22, 2016 -

Sands Chevrolet - Glendale responded

Thank you, for your honest comments. What you described is unacceptable. Please contact our Service Manager, Todd Forbis at (623)-931-9331 so that we may help turn your negative experience around.

June 29, 2016

Juan always listens and takes good care of all my vehicles I have bought a few vehicles from Sands and trust this company. They take good care of me on every service call. When my vehicle is done they also tak More

by WQDKITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
June 28, 2016

Worst Collision Center Ever Took 2 months to fix my car. A job that should have only taken 1-2 weeks. No one communicated with each other as it want from mechanical repair to bo More

by roger.lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David in collision center
Jul 22, 2016 -

Sands Chevrolet - Glendale responded

Thank you for bringing this matter to our attention. We never want our customers to feel dissatisfied. If there is anything we can help with in the future please give me a call. (623) 931-9331. Todd Forbis, Service Manager.

June 28, 2016

Ease of making an appointment for service and service Melissa is great in getting me in for service on my vehicles. And also on the recommendations of what is needed. And I usually have no problem getti More

by SKNUDSEN4617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McDowell
June 27, 2016

Pushing aTrade I've had good luck with the service department except our last 2 trips were quite pricey. Didn't need a salesman trying to get met to trade in either More

by JRMCCUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
June 26, 2016

Thank you for helping me getting in to a new car For helping me getting into a new car thank you Sands Chevrolet...thank you.................... Aurelio Gonzalez.... More

by abundis35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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