Sands Chevrolet - Glendale - Service Center

Thank you! Mr. James Black the service consultant really helped us out and took care of the service for our car. The service was quick and they did a good job. T Mr. James Black the service consultant really helped us out and took care of the service for our car. The service was quick and they did a good job. Thank you very much! More

good experience I took my car in for a recall I was told it could take up to four hours but they got it done in 3 I took my car in for a recall I was told it could take up to four hours but they got it done in 3 More

Good and gandful He was helpful with everything I ask for a vehicle and the price was he has good customer service and he was very helpful with all the questions I ask He was helpful with everything I ask for a vehicle and the price was he has good customer service and he was very helpful with all the questions I asked him More

Excellent experience Our service experience was excellent. Pricing was fair and turn around was quick. we had accessories installed on our vehicles and they were installed Our service experience was excellent. Pricing was fair and turn around was quick. we had accessories installed on our vehicles and they were installed professionally and look great. More

Found issues we weren't aware of We were just getting ready for a long trip and needed to get transmission work done. Sands found other issues, made sure of what was covered by our wa We were just getting ready for a long trip and needed to get transmission work done. Sands found other issues, made sure of what was covered by our warranty and did all of the work in a timely fashion. We got a loaner because it was not ready until the next day. Have used their service for years and will continue to do so. More

Terry S, is amazing! I went in for an oil change and left with the car of my dreams. I had a Chevy Cruze, but wanted a small SUV, Terry made it happen! He told me about th I went in for an oil change and left with the car of my dreams. I had a Chevy Cruze, but wanted a small SUV, Terry made it happen! He told me about the specials on the 2016 Chevy Trax. He was patience, understanding and never grew tired of my questions. Everyone involved in the process was friendly, courtesy and created a family like environment for my daughter and I. Terry is an asset to the company. Also, Ernest, Garry W, and Eric worked hard to get me a deal I could not pass on. I love Sands Chevrolet! More

Service with a smile I started out with a flat when I realized it was time for an oil change, I was immediately set up for both. Before I knew it I was on my way home I started out with a flat when I realized it was time for an oil change, I was immediately set up for both. Before I knew it I was on my way home More

fast repair fast service for a 10yo truck they worked with me to get the repairs done. i would bring my vwhicle back for future repairs as needed. fast service for a 10yo truck they worked with me to get the repairs done. i would bring my vwhicle back for future repairs as needed. More

Anger turns to appriciation When I took my new diesel van in for service because it would not run faster than 45 mph I was livid and ready to sue. This brand new Duramax diesel t When I took my new diesel van in for service because it would not run faster than 45 mph I was livid and ready to sue. This brand new Duramax diesel that requires an additive to clean the fuel system exhaust or something. It kept cycling. My employee was driving on the freeway and pulled off at a rest stop and called me and refused to drive it further. The speed limit on this freeway is 75 mph and those big trucks coming up behind scared the heck out of him. I took over to try and get it back to town. He was right, those big trucks almost blew us off the road. I called the dealer, my sales person Jon Shoop and he said bring it right in. When I got to the dealer my guns were loaded so to speak. I met with Mr Shoop and he said lets concentrate on the issue and get what ever is wrong corrected and go from there. He talked to the service manager and though they were very busy, Scott said he would do all he could to get it in there that day and see what the issue was. Scott called me a few hours later and said they found the problem and corrected it. He tried to explain to me what it was but I don't understand these things enough to understand. To be honest I didn't really care as long as it was fixed, and I could get it back on the road making money. Jon Shoop the salesman and the service department went way above and beyond their requirements to rectify a bad situation. They were very professional and courteous during the entire procedure. Thank you for that. I am not easy to get along with when I feel I have been wronged. I have found in life things happen. It is not so much things that happened, but how they are handled when they do. Sands has it figured out. More