Sands Chevrolet - Glendale

Bought two trucks from sands. Their service is amazing! Referred my family and friends to them Referred my family and friends to them More

Willing to work with you! Ask for Drew! He’s newer but really helped us out. We had some complications with our person info and he worked hard to get us in a great vehicle ! really helped us out. We had some complications with our person info and he worked hard to get us in a great vehicle ! More

Beware of the deal that is too good to be true as they get you in, GET YOU TO fall in love with the vehicle and waste your time. At the end of 2 hours the deal is not what it seems to be. All of a sudd get you in, GET YOU TO fall in love with the vehicle and waste your time. At the end of 2 hours the deal is not what it seems to be. All of a sudden it became a salesman error and the Mgr. says, error made!! it will cost you $15,000 more all while the salesman plays dumb. Walk out and buyer beware of the cars sales business as it's all a scam, bait and switch BS at this dealership. More

My car was delivered for service via Chevrolet roadside service to Chad F. As usual he went above and beyond to get everything I needed fixed and called me to let me know what was needed before moving in. service to Chad F. As usual he went above and beyond to get everything I needed fixed and called me to let me know what was needed before moving in. Like my key for the wheel locks was no longer in the car so he called and asked what I wanted to do because it needed a tire rotation and balance. And before my niece picked up the car he made sure everything was working properly, all updates were taken care of and the recall was taken care of and safe for the road. I have had Chad for car service since 2014 and I am out of state and currently and he still took very good care of me and my niece and I will always be thankful for him and I will always and have in the past referred the Glendale dealership and also said to make sure to see Chad for service because he takes care of his customers. I'm sure everyone does but Chad doesn't treat me like a female that knows nothing. I give Chad 5 stars also. More

My family member went in to service their new car only to find employees gathering, no masks, no precautions in place for safety of COVID 19. When businesses everywhere have placed precautions these folks ar find employees gathering, no masks, no precautions in place for safety of COVID 19. When businesses everywhere have placed precautions these folks are all hanging around the water cooler so to speak chatting no social distancing and clearly no care in the world we are living in today with a state "lit" up with 1000 plus cases a day. Sands must not have gotten he memo that businesses still have people at work from home and others are full force safety! And forget the so called cleaning to the inside it did NOT happen says the dust still on my dashboard. Management will dismiss your concerns and suggest they don't have to follow any mandates from the state too. Dealers down the street from these folks are complying run or drive to those. OUTRAGED More

Putting the community at risk I was in the dealership on 6/9 and was shocked to see that the dealership has decided against the use of masks (PPE) and/or social distancing. They e I was in the dealership on 6/9 and was shocked to see that the dealership has decided against the use of masks (PPE) and/or social distancing. They even have a sign explaining they do not require masks be worn by the employees, but you can use their concierge service if you feel unsafe. I have news for you, you are putting the community at risk by not requiring the use of masks and social distancing at your dealership. Your concierge service is a wonderful option for those that use it, but it is does not change the fact you are interacting with the public without protective gear. These are simple things that can be done to protect the public but Sands Chevrolet has decided that they know better than the CDC and healthcare community. With Covid-19 cases on the rise in AZ we all need to do our part. When you serve the public you should do everything possible to protect the public's health. Sands Chevrolet - Glendale has decided to do as little as possible. I would also like to specifically their Service Director, Mr. Haddad. The response you sent me was condescending and ignorant. I'm glad your employees are tested, but once you find someone has it, its already spread from their contacts. Yes, you offer a concierge service, but it does not change the fact that employees and customers are interacting without masks or social distancing and then going out into the community. This is exactly how this virus spreads and kills! Just because it's not mandated doesn't mean it's not the right choice to make. USE PPE and SOCIAL DISTANCING More

When having my car cleaned sanitized I was thrilled to see that NICK would be the one taking care of me as I’ve worked with him at a previous dealership in the past. NICK displays excellent customer servi see that NICK would be the one taking care of me as I’ve worked with him at a previous dealership in the past. NICK displays excellent customer service and treats you like family; updating you throughout the service appointment and ensuring all needs are being met, all while paying attention to every detail. I don’t trust anyone else with my car. I’d recommend any dealership NICK is affiliated with. Be sure to request NICK for all your current/future service needs. More

promises made when purchasing vehicle are not kept When you purchase a vehicle from this company they promise free oil changes which when you try and get that service they instead charge you $65.00. Wh When you purchase a vehicle from this company they promise free oil changes which when you try and get that service they instead charge you $65.00. What else do they lie to you about??? More