Sands Chevrolet - Glendale

We traveled from San Diego to Surprise AZ for a weekend baseball tourney. My Avalanche began to have issues on Friday night soon after our arrival. I called Sands Chevrolet at 9:00 AM on Saturday knowing baseball tourney. My Avalanche began to have issues on Friday night soon after our arrival. I called Sands Chevrolet at 9:00 AM on Saturday knowing they closed at 2 and odds are they'd just tell me that there was no way they could work on it until Monday. I had to return to San Diego on Sunday so there was no way that would work. I'm beginning to realize I may be stuck in AZ for a few more days than expected and have to miss some work next week. Sam in the service department tells me to come in and he'll do everything he can to get my truck fixed that day. He greeted me with a smile, checked my truck in then helped me get the rental car. I couldn't believe it but 4 hours later we had a call letting us know the truck was ready. New fuel pump AND a wash in under 4 hours... and to top it off.... it was warranty work... no charge for the service or the rental car. I'd have to say waking up that morning there is no way I could even hoped for such a great outcome to what could have been a terrible experience. Thank you Sam and Sands Chevrolet in Surprise AZ for the best car service experience in my life. More

Had a great time spent while looking for a new car. The service was pretty quick and friendly the whole time. I would recommend friends & family to this dealer & sales person we used. service was pretty quick and friendly the whole time. I would recommend friends & family to this dealer & sales person we used. More

I got a great deal on the vehicle that I purchased. The only problem I had was that my vehicle needed some areas buffed out and I took the vehicle back for that, but when I picked the vehicle up I noticed only problem I had was that my vehicle needed some areas buffed out and I took the vehicle back for that, but when I picked the vehicle up I noticed that my vehicle still looked the same and nothing was done! I was told that they did their best. I was too irritated to even argue. Other than that everything else was fine. More

I was looking online for a new 2011 Camaro and Sands chevy came up under my search. I was contacted by Jason. He was very helpful on anwsering all my questions on the car and about the warranty that cam chevy came up under my search. I was contacted by Jason. He was very helpful on anwsering all my questions on the car and about the warranty that came with it. I went in for a test ride Jason was with another customer so Cheryl Dion waited on me she ran my credit and showed me my payment options. I was driving it home within 2 hours. Thanks Jason and Cheryl & Sands Chevy... Johnny. More

My husband and I had a very good experience at Sands Chevrolet. Art was helpful, experienced and did not pressure or rush us. He was well mannered and friendly. I will recommend Sands Chevrolet to other Chevrolet. Art was helpful, experienced and did not pressure or rush us. He was well mannered and friendly. I will recommend Sands Chevrolet to others and tell them to ask for Art. Thank you Art! Charles and Kathy More

I went into dealership and starting negotiating process with my salesperson after taking a test drive. Before the negotiations were completed, he asked that I complete an evaluation on him. That was pret with my salesperson after taking a test drive. Before the negotiations were completed, he asked that I complete an evaluation on him. That was pretty awkward because I felt like I had to give him a good evaluation or no deal. I went to finance dept to sign contract and when I returned to my salesperson, he was already working with some new customers, which made me feel like he no longer cared since he made the deal with me. I was pawned off to another salesperson who put on my temporary license plate and thought I was done. I said I still needed my floor mats and another part I was promised. My original salesperson needed to be contacted to get the floor mats and told me he would mail me the other part he promised me. A week and a half later, still no part in the mail and I needed to keep after him with many phone calls to get a schedule made to have my windshield replaced, which he also promised. My last call to my salesperson, he transferred me to the parts person who stated this was the first he heard of me needing a replacement windshield. My salesperson made me feel like he no longer wanted anything to do with me once I signed the contract. Watch out for Larry DeNinis so he does not do this to you too. More

Thank you Jose Martinez for outstanding service. I love my Buick. If I know anybody looking for vehicle I will tell them to go to sands cheverolet. Ask for Jose Martinez. When Iam ready to Buy a new vehi my Buick. If I know anybody looking for vehicle I will tell them to go to sands cheverolet. Ask for Jose Martinez. When Iam ready to Buy a new vehicle sands will be the first place I go to. I got so many people compliment on my buick Lasabre. Thank you again and Happy New Year More

I recently purchased a new Silverado from Sands Chevrolet and the whole prcoess from selecting a vehicle, to my trade-in, to negotiating a price on the new truck was fantastic. This comes after trying to pur and the whole prcoess from selecting a vehicle, to my trade-in, to negotiating a price on the new truck was fantastic. This comes after trying to purchase a vehicle with two other dealerships who didn't seem interested in trying to make a deal I was comfortable with, or not near as friendly as the personnel at Sands. I believe I received a fantastic deal and would recommend them greatly. I basically told them what I was willing to pay for the the new truck (quite a bit less than sticker price), and they said OK. More

The customer service was great, are original sales person we were scheduled with was with another customer, but we were helped immediately. We did have to return to the dealer to resign one for different fin we were scheduled with was with another customer, but we were helped immediately. We did have to return to the dealer to resign one for different financing the other was due to paperwork error, also there was a chip in the windsheild that was going to be replaced we scheduled with Alan for Saturday morning when we arrived the service writer had no record of our appt. We did however get it replaced they cam to our home the following monday. More

I have done a lot of research and am familiar with the number of choices that I have when it come to not only cars, but where to buy them. When I came across Cody at Sands Chevrolet in Glendale, he was v number of choices that I have when it come to not only cars, but where to buy them. When I came across Cody at Sands Chevrolet in Glendale, he was very professional and courteous. From my initial conversation, Cody knew exactly what I was looking for, what I could afford, and most importantly knew my time was extremely tight and valuable to me/ Cody and his partner Bill both worked very hard to make sure that I understood my options of not only vehicles, but finance options too. Who knew 0% isn't the best deal? With all the cash back incentives that Chevy was offering, and the fact that I don't keep my cars for very long, they were able to structure the deal to where I financed less money, and had the same payment as I would have at 0%! Now that is a great deal. Long story short, being a new comer to Arizona, it is comforting to know that I have found Cody and Bill at Sands Chevy (in the internet dept). They truly are trusted experts in a field that can use a few more like them. More