Sands Chevrolet - Glendale

Volt Lease into New Volt Lease Sands was the second dealership I communicated with on what to do at the end of my lease and I learned I should have started there. Our first contact Sands was the second dealership I communicated with on what to do at the end of my lease and I learned I should have started there. Our first contact was Garry, who gave us the information we needed to decide to come in over the phone. When we got there we were paired with Joe. Joe was great from the beginning being open, and honest about different things. We were eventually joined by another sales associate who was excited to work with us and help in anyway he could. They were ready and willing to do whatever we needed to make decisions on the car, talking us through the details we needed, two test drives, and pulling up multiple vehicles for us to look at the different options. The dealership was great across the board on easing my concerns with turning in my lease to them and any overages that I might have generated during my first lease. Even when I asked repeatedly, and even came in an extra time just to ask the question again. Side note: I have had great experiences with their service department too. More

Great car shopping experience I highly recommend Sands Chevrolet in Glendale. The process I went through was quick, efficient, and professional. Michael and Jon did a great job of I highly recommend Sands Chevrolet in Glendale. The process I went through was quick, efficient, and professional. Michael and Jon did a great job of explaining the pros and cons of the various cars that I looked at, and I left feeling very happy with both my final decision and my monthly payments. If you're in the market for a Chevy, check this place out. More

Satisfying My sales person was very friendly and i did not feel pressure to buy my car like in other dealers. He was also very helpful and help us to find the ca My sales person was very friendly and i did not feel pressure to buy my car like in other dealers. He was also very helpful and help us to find the car More

Polite, knowledgeable staff = Positive customer experience I came in looking for a 2016 Silverado in a fairly specific configuration. Alfred was welcoming, polite and patient as he walked the lot with me two I came in looking for a 2016 Silverado in a fairly specific configuration. Alfred was welcoming, polite and patient as he walked the lot with me two times looking for a fit. He also sat with me searching inventory within a 250 mile radius, filling in my knowledge gaps with regard to what my package combinations/options were. I had done quite a bit of research and visited other dealerships prior to setting foot on Sands' lot, but Alfred was extremely knowledgeable and increased my understanding of configuration and purchase strategy options significantly. When in the end I changed my mind on configuration and bought across town (positive experience there as well), Alfred was very courteous and congratulatory in his follow up call with me nonetheless. I was impressed with the class and professionalism he displayed- next time I'm in the market I'll give these guys a serious look first. More

Good Experience This was the second dealership we visited trying to get the deal we wanted and Sands came through. Salesperson Sean was very personable as were the r This was the second dealership we visited trying to get the deal we wanted and Sands came through. Salesperson Sean was very personable as were the rest of the team. Even liked the finance guy, Eddie (a first for us). Was a little disappointed in the wait for an Allstate rep who was busy talking to a coworker while we waited. Overall, though, a good experience and we would recommend this dealership without reservation. More

Great start and end, rough middle We started our search on the internet, and the following day, Christian called us and told us he would be able to accommodate us. We live in Prescot We started our search on the internet, and the following day, Christian called us and told us he would be able to accommodate us. We live in Prescott Valley and wanted to be sure our drive wouldn't be wasted. When we arrived, Christian was busy with another customer, so Laura was our salesperson. We test drove the car we were interested in and decided that was the car we wanted. We selected the color we liked the best, and then we started the deal. Cruise control was not an option with the standard transmission in the car we selected, so we stated we wouldn't be interested in a car without cruise control. Laura and her manager made a deal with us to include cruise control. We ended up taking our new Cruze home. We were very happy, and were just waiting for the arrangements for funding and to have the cruise control installed. After some time we made several attempts to inquire about the funding and the cruise control. We didn't hear anything back except an email from Rhonda over 2 weeks later, so we decided to show up. Once on the lot in person, we had all our questions answered, the cruise control was installed, and they gave us a loaner car to drive while they were working on the car. We now have our first ever brand-new car and are happy with our purchase. More

Good experience I had a great experience with Jon Shoop in sales. I did have some issues with the finance department that have since been resolved. Thanks Jon! I had a great experience with Jon Shoop in sales. I did have some issues with the finance department that have since been resolved. Thanks Jon! More

Best Experience Alfred was AWESOME, he not only saved us money but still got the Deal done, We are very Satisfied with our experience here....Will come here again de Alfred was AWESOME, he not only saved us money but still got the Deal done, We are very Satisfied with our experience here....Will come here again definitely, I will refer anyone here...Thank you Alfred!!!! More

Easy purchase Easy car buying experience. Joe Kulick helped John Shoop with our final sale and he was very friendly and informative. The little Sonic is a nice car. Easy car buying experience. Joe Kulick helped John Shoop with our final sale and he was very friendly and informative. The little Sonic is a nice car. More

Impressed with quality and service. Went in for just a look , and came out with a truck with the right price . Plus wasn't an all day experience. Great customer service and satisfacti Went in for just a look , and came out with a truck with the right price . Plus wasn't an all day experience. Great customer service and satisfaction. More