Sands Chevrolet - Glendale

great dude Well josh has helped us out when we first came into the building. But we didnt have the down payment. But he was nice about everything. So the next da Well josh has helped us out when we first came into the building. But we didnt have the down payment. But he was nice about everything. So the next day we sat down with josh exter and he helped us on finding a car. He was very nice and kind. He really knew what kinda car to get into also made this experience very chill and great. More

Amazing I had an amazing experience here. The staff members are really friendly and help you find the best car to fit you. I'm glad that I chose to come here. I had an amazing experience here. The staff members are really friendly and help you find the best car to fit you. I'm glad that I chose to come here. More

Awesome Erik Aguero was awesome, the car buying experience was stress free and I would do it again.. This is the way car being should be! Erik Aguero was awesome, the car buying experience was stress free and I would do it again.. This is the way car being should be! More

The extra mile We were in Phoenix on other business and stopped at Sands to look at the Spark. We weren't driving our trade-in but they put together a deal and said We were in Phoenix on other business and stopped at Sands to look at the Spark. We weren't driving our trade-in but they put together a deal and said if our vehicle was as claimed, we could do business. After driving home to Prescott, we provided info and pictures of our car. We drove back down the next day and made an even better deal because our sales team went the extra mile. The Spark we were interested in had been under contract at their Surprise location so they brought over a Sonic LT hatchback with more equipment. A price adjustment was necessary but we're satisfied we received an excellent deal. We really like our new Sonic and we'd work with Sands again. More

Overall great experience Sean was great to work with, very helpful and friendly. He went out of his way to ensure I got the best deal possible and that I knew all my options a Sean was great to work with, very helpful and friendly. He went out of his way to ensure I got the best deal possible and that I knew all my options as for as vehicle purchase. The only area needing of improvement is alignment amongst the management team. One manager arranged for me to come back the next day to pick up some items because the purchase was completed late in the evening. When I returned the next day, I was told items could not be given to me until the load was fully funded by the bank (extra set of keys and owners manual) by another manager. I have never had those items withheld from me before but could have saved my an afternoon trip and a few miles driving had I known I need to wait. Overall I am satisfied to this point with the dealership. This is my second vehicle purchase from this dealership and would return for a third in the future. More

Patience The sales man tried to explain the proces and answer questions. Time was taken to show me the technical operations and vehicle safety ..that is impor The sales man tried to explain the proces and answer questions. Time was taken to show me the technical operations and vehicle safety ..that is important. More

fast repair fast service for a 10yo truck they worked with me to get the repairs done. i would bring my vwhicle back for future repairs as needed. fast service for a 10yo truck they worked with me to get the repairs done. i would bring my vwhicle back for future repairs as needed. More

Darwin Sosa Darwin was really helpful with the purchase of my first financed car, Other dealers were asking for big down payment they were able to work with me Darwin was really helpful with the purchase of my first financed car, Other dealers were asking for big down payment they were able to work with me with what was on my budget, over I had a great experience with him. Thank you. More

Anger turns to appriciation When I took my new diesel van in for service because it would not run faster than 45 mph I was livid and ready to sue. This brand new Duramax diesel t When I took my new diesel van in for service because it would not run faster than 45 mph I was livid and ready to sue. This brand new Duramax diesel that requires an additive to clean the fuel system exhaust or something. It kept cycling. My employee was driving on the freeway and pulled off at a rest stop and called me and refused to drive it further. The speed limit on this freeway is 75 mph and those big trucks coming up behind scared the heck out of him. I took over to try and get it back to town. He was right, those big trucks almost blew us off the road. I called the dealer, my sales person Jon Shoop and he said bring it right in. When I got to the dealer my guns were loaded so to speak. I met with Mr Shoop and he said lets concentrate on the issue and get what ever is wrong corrected and go from there. He talked to the service manager and though they were very busy, Scott said he would do all he could to get it in there that day and see what the issue was. Scott called me a few hours later and said they found the problem and corrected it. He tried to explain to me what it was but I don't understand these things enough to understand. To be honest I didn't really care as long as it was fixed, and I could get it back on the road making money. Jon Shoop the salesman and the service department went way above and beyond their requirements to rectify a bad situation. They were very professional and courteous during the entire procedure. Thank you for that. I am not easy to get along with when I feel I have been wronged. I have found in life things happen. It is not so much things that happened, but how they are handled when they do. Sands has it figured out. More

Fun and exciting experience. At first, I was hesitant on trading in my 2011 Equinox for a newer car, but, after all the great incentives that came with my new 2016 Equinox, I was At first, I was hesitant on trading in my 2011 Equinox for a newer car, but, after all the great incentives that came with my new 2016 Equinox, I was sold!! More