Sandia BMW Mini

Great service. Friendly and knowledgeable associates. Very responsive. Prices are reasonable. Fast timing services. Clean store. Friendly and knowledgeable associates. Very responsive. Prices are reasonable. Fast timing services. Clean store. More

Our service provider Armando is the best! He was so knowledgeable of the needs of my vehicle and explained everything from start to finish. We were so impressed with his great customer servic He was so knowledgeable of the needs of my vehicle and explained everything from start to finish. We were so impressed with his great customer service and professionalism. He sent us videos of the work that was done on my BMW, which was impressive. I rate 10 out of 10 for our visit. Thank you Armando! More

Sandia Mini Service department always does a great job. I appreciate the technician’s videos, which actually show me the work needed, and the rating system providing me with immediate concerns and things t I appreciate the technician’s videos, which actually show me the work needed, and the rating system providing me with immediate concerns and things to be aware of. I always feel respected and valued by the team. I’ve been taking my Minis there exclusively since purchasing my first one in 2005, and can highly recommend them. More

Communication between Service & Techicians is ZERO. Service employees are overworked and it seems they are not supported by Dealer Management. Service employees are overworked and it seems they are not supported by Dealer Management. More

Straightforward dealing, excellent service department, comfortable waiting area and of course great cars. I have only good things to say about them comfortable waiting area and of course great cars. I have only good things to say about them More

Having noticed a low left front tire and seeing a nail protruding from the tire when I returned to the parking lot after exercise at Johnson Center at UNM, I immediately drove to Sandia Mini. Within about protruding from the tire when I returned to the parking lot after exercise at Johnson Center at UNM, I immediately drove to Sandia Mini. Within about 5minutes I was checked in and assured that my tire would be repaired or replaced depending on condition. I had arrived at Sandia Mini around 12:30 and by 4:30pm I received a call that my car was ready. The tire had been repaired, driven to be sure it was a sound seal and safe to drive. I so appreciated the professionalism of Zach Mayne and his explanations and what to expect. Thank you. Molly ORourke Wall. More

Great experience here. Cindy is among the absolute best. Friendly, kind and talented. Highly recommend! Cindy is among the absolute best. Friendly, kind and talented. Highly recommend! More

I wasn’t thinking about an appointment, I was preoccupied with the vibration made when I applied the brakes. Cory checked with the mechanics to see if they can get me in, and a few hours later do preoccupied with the vibration made when I applied the brakes. Cory checked with the mechanics to see if they can get me in, and a few hours later done. Hours, only because folks with an appointment came in at their times of course. Which I fully understand. Thank you Sandia BMW and Cory. More

Another terrific experience having my wife's BMW 428i serviced at Sandia BMW. The work is always done in a professional manner and they even will send you a video via text to show you and explain the wo serviced at Sandia BMW. The work is always done in a professional manner and they even will send you a video via text to show you and explain the work that needs to be done. Service Manager Jake Mueller is an expert in providing great customer service and strives to make sure that you are informed of every issue in a timely and proficient manner. Jake's communication skills and knowledge of the service department result in seamless transactions. I would give him 6 stars if it were possible More

Zach, thank you for providing amazing customer service. Having to take my car in for service is always so stressful but you made it so easy! You kept me updated throughout the day and let me know when it Having to take my car in for service is always so stressful but you made it so easy! You kept me updated throughout the day and let me know when it was ready for pickup! I appreciate your knowledgeable explanation of the service my car required and took time to explain the details I was concerned with! It was a joy working with you! Thank you, Christina More