Sandia BMW Mini
Albuquerque, NM
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The dealership has changed hands. In general it is not as warm welcoming as it once was. Jake in Service and Roxy in Sales are awesome. They make me feel comfortable. as warm welcoming as it once was. Jake in Service and Roxy in Sales are awesome. They make me feel comfortable. More
Squeezed us in same day...Flat tire fixed within an hour, plus the little pot in the windshield. Comfortable wait. Price less than quoted. And met by my freshly cleaned MINI. All smiles. plus the little pot in the windshield. Comfortable wait. Price less than quoted. And met by my freshly cleaned MINI. All smiles. More
The staff was very attentive and professional Rudy did a great job listening to our desires and focused in on the best solution for us thanks for amping up my driving experience great job listening to our desires and focused in on the best solution for us thanks for amping up my driving experience More
Awesome Team at Sandia BMW Kristy Anderson and Josh Wollman were awesome! My Husband very quickly and discretely worked with Kristy to find the perfect SUV for me (BMW x3) for Kristy Anderson and Josh Wollman were awesome! My Husband very quickly and discretely worked with Kristy to find the perfect SUV for me (BMW x3) for a Valentine's Day gift! The BMW x3 is AWESOME and so was the ease in which I took delivery of it. The Team at Sandia BMW made the buying experience the easiest I have ever had! I had the opportunity to work with the BMW Genius, Josh Wollman, as well...I can't wait to get my second tutorial on how to make the most of this amazing SUV. Thanks to Kristy and Josh (my Hubby too!) and the entire TEAM at Sandia BMW for the amazing new BMW! More
Great Experience with Dealership I recently purchased my first BMW from Sandia BMW. Kurt Johnson (Salesperson), Kevin (Genius), and Josh Romero (Finance Manager) were all great. Ver I recently purchased my first BMW from Sandia BMW. Kurt Johnson (Salesperson), Kevin (Genius), and Josh Romero (Finance Manager) were all great. Very patient, helpful and genuinely interested in helping me get the car that was best for me. Feel like I got a fair price, with minimal hassle and a lot of professionalism. More
GOOD CUSTOMER SERVICE RUDY LOPEZ WAS OUR SALES MAN AND TOOK CARE OF US. THIS IS MY 3RD BMW AND I LOVE THAT I WAS ABLE TO FIND ANOTHER CAR THAT I JUST LOVE. CAMERAN AND JOSH RUDY LOPEZ WAS OUR SALES MAN AND TOOK CARE OF US. THIS IS MY 3RD BMW AND I LOVE THAT I WAS ABLE TO FIND ANOTHER CAR THAT I JUST LOVE. CAMERAN AND JOSH WERE GREAT EXPLAINING HOW MY NEW CAR WORKED. I KNOW IF I HAVE PROBLEMS THEY WILL BE THERE TO EXPLAIN IT TO ME. I HOPE THEY ALL HAVE A GREAT NEW YEAR 2020!!! More
i8 experience I was trying to locate a hard to find a 2019 i8 roadster none of which could be had in Colorado. Fortunatly I found one a state away in New Mexico. I was trying to locate a hard to find a 2019 i8 roadster none of which could be had in Colorado. Fortunatly I found one a state away in New Mexico. I was lucky enough to connect with Rick and Sandia. Rick made what could have been a difficult transaction easy, I actually feel that this remote process was easier then had I gone to a local dealer. Thanks Rick, I will be back. More
Not happy! I took my car in for an oil change, was told only a few people were certified to work on this model and so it took quite a while which I was fine with. Everyone was super friendly and helpful. F only a few people were certified to work on this model and so it took quite a while which I was fine with. Everyone was super friendly and helpful. Fast forward, as I’m driving home to Taos I am nearly in the canyon, a large bug hits my windshield, I am excited to have new windshield fluid, I spray it only to discover it is not windshield fluid, it is antifreeze... My windshield goes completely white and blurry, I cannot see a thing through it, I slow down, put my hazards on, pull over hoping not to run into anything. It was a truly horrifying experience. I cannot get a call back, or a response to emails. I will never take my vehicle back to Sandia BMW. More
Fabulous! This was the most fabulous experience in our lives! There was no pressure only knowledge on wheels. This is our first BMW and we cannot believe we This was the most fabulous experience in our lives! There was no pressure only knowledge on wheels. This is our first BMW and we cannot believe we almost bought a Lexus! From the moment Tony Harris greeted us in the parking lot I knew we were in good hands. The ease he made to transition us to Josh in finance was so simple and quick. And then Kevin cleaned the car AGAIN and went over all the highlights of our new car. Everyone is so respectful of our time and appreciative of our business. We are from Detroit but are now hooked on Sandia BMW.. More
Oil change I took my 335i in for an oil change and got it back with oil leaking everywhere. It appears that the tech was not properly trained how to drain oil an I took my 335i in for an oil change and got it back with oil leaking everywhere. It appears that the tech was not properly trained how to drain oil and drained most of it in the splash pan. This is something you would expect from jiffy lube not bmw..they even got grease on my seats. They cleaned it up but it looks like a 3 year old did it. I hear that they are very unhappy with the new owners and now it looks like they are talking it out on our high dollar vehicles to prove a point. How sad. ..They won't ever work on my car again More