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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
816 Reviews

816 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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April 07, 2023

I notice the customer service has improved vastly. Keep up the good work. I can't stress how important this is..2thumbs up More

by nwayne1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

My battery had died, was running late for work and needed to have everything done in a timely manner. My battery was in stock, the work was done in the time frame provided and I was back in the road! Every More

by dwightbrisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot the name of my service advisor, but he was one of the newer advisors on the team, seated 2nd from the left, Ivan Perez
April 06, 2023

I injoyed my service an the quality was excellent. Jason has been great I will come again. More

by mrfields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saechao
April 06, 2023

Worst mechanics ever. All my truck needed was a new relay, and you wanted to charge me for a new transmission for 11000 dollars. $350/hr labor rate is worst in the busin More

by John merriman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

Staff was very nice and took care of my me immediately after I arrived to dealership. More

by ISIS VASQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

The dealership is amazing! ! My Service advisor Alexander Gregory is Awesome. This dealership really goes above and beyond to help their customers and give excellent advice!!! More

by CPBERNDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Jugbe
April 01, 2023

Jason Saechao who helped me diagnose the problem and find a solution for my truck. Jason was very friendly, know his stuff. Most importantly, Jason make sure you walked out with 100% satisfaction of their se More

by General Grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saechao
April 01, 2023

They detected the problem and took care of it. Gregory was very nice and kept in touch with me during the process. More

by JAMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

I needed to check and fix my car about balance. It’s good so far. More

by juliuswangtaxoffice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Service it’s ok. Delay for parts it is extremely bad, at the end it is just really expensive. More

by DLGDLLJN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hidalgo Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Rabb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
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