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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
815 Reviews

815 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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May 25, 2023

Service manager was very courteous and helpful. He communicated the service to be done and delivered on time. He also gave me some information about upcoming maintenance for my truck More

by Bettina-Cpay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 24, 2023

I’ve always had good service here. I had only one issue- the Tech write up said my wipers were worn, but I installed new wipers one week prior. That led me to not trust his inspection More

by oakraiderfan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Jason was professional. He was polite explaining from the start how service process detailed. I was very impressed. Also to pick up my vehicle the same day. Thank you Jason More

by CORA.COOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saechao
May 20, 2023

Jason was the Nices person that I have ever met at a car dealership in the service department. He made me really feel comfortable. I feel like he was part of my family. I thank him so much for all the help More

by ladyljones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saechao
May 19, 2023

First service call and so far so good. Injector replaced so fingers crossed. Even though I have maintenance agreement was surprised I still was required to pay portion for oil change. More

by silverryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

I purchased a brand new jeep grand Cherokee in Canada and found myself needing assistance with my navigation and Macintosh surround system With no appointment their service team updated the system and had More

by Vincent scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thanks for the great review. Please let us know if you need anything else in the future!

May 19, 2023

Great service and really easy to work with. Service managers are helpful and accommodating throughout process. Thanks More

by bthomas19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
May 18, 2023

Quick recall repairs, easy to make appointments. However, would be better if there was a courtesy vehicle for drop offs More

by PAM.ROBERTS05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
May 19, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

May 18, 2023

I can tell an excellent change from the last time I visited. Thank you for improvements More

by blessedladylil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

May 14, 2023

On time and friendly service advisors. Did not have to wait long for assistance. Called as promised in time frame given. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saechao
May 19, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are thrilled to hear that you had a positive experience at our dealership! Thank you for taking the time to share your feedback.

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