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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
815 Reviews

815 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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August 04, 2023

I'll never come back, unless the service manager deals with what happened Just call me and I'll use more words More

by firestrm
Recommend Dealer
No
Employees Worked With
It's not who is started with (Sam) it's who I ended with
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Aug 04, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are very sorry for the disappointing dealership experience you had. This completely opposes our unwavering commitment to providing exceptional customer service. We humbly ask you to reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM to address your concerns.

August 04, 2023

Service was great. Got me in and out within 1 hour. An didn’t try to sell me anything extra. More

by westerlund.kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saechao
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Aug 07, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 04, 2023

Brought my Grand Cherokee in for regular service. During the assessment it was found that my water pump was starting to fail. Jason Saechao was great and facilitated the claim for the additional repa More

by Jason
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saechao
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Aug 07, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 03, 2023

The dealership does a fine job. Quality of work is highly dependable, honorable, and reliable. More

by Happy journey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are delighted to hear that you had a fantastic experience at our dealership! We sincerely appreciate you taking the time to share your valuable feedback with us.

August 03, 2023

Great dealer ship very friendly and knowledgeable very happy with them will always go to them More

by charleennavarrete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thanks for the great review. Please let us know if you need anything!

August 01, 2023

I had the best experience ever fixing my truck Andrew was very helpful and very professional More

by MIKEOBOLSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 31, 2023

They completed the work in a timely manner and clearly explained what they did. Thanks! More

by markc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saechao
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July 29, 2023

You gave no support whatsoever. You all suck. Learn to get it right. I will do my best to let everyone know how xxxxty your dealer in general was. More

by Kttools4747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Saechao
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July 28, 2023

They were efficient, kind, clean and quick. They had the part I needed when no one else did. More

by Sk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saechao
Report | Print
July 27, 2023

I was served on time. I was informed well. I got my car done in very little time. Good service! More

by masiewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We would like to express our sincere gratitude for sharing your experience with us. At our establishment, we take immense pride in ensuring the utmost care for our customers.

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