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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
815 Reviews

815 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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September 07, 2023

This dealership is more about the dollars and not the client. It seems like any type of service is quoted as 600-800 dollars without really looking into potential issues More

by ELRANCHO73
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Ander
Sep 12, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're sorry to hear about your experience with our dealership. We take customer feedback seriously and want to ensure your concerns are addressed properly. Please contact GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM so we can discuss your specific situation

September 07, 2023

I asked him questions and for estimate was givin to me right on the spot also was notified my leather seat can be fixed More

by CRAIGNICHOLSON170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Barraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hidalgo Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Diamond, Junior Tafalla
Sep 08, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

September 03, 2023

lo trata mui bien son muy amables y asen muy buen serbisio y no sedilatan More

by JOSELPEREZ15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Sep 05, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Estamos agradecidos por su reseña positiva. Si necesita ayuda, ¡no dude en comunicarse!

September 03, 2023

Jason was great having problems with the start /stop button Saturday tuned up my car thought everything was ok Wednesday. Had to bring it back car stalled Wednesday morning Jason took care of me vip ser More

by Smirk711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saechao
Sep 05, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thanks for sharing your quality experience with Jason. We appreciate your business and hope to see you again soon!

September 01, 2023

I think it’s ridiculous how many times I had to call to get someone to actually help me. One guy tells me they don’t work on cars if they are a 2013 and older. Crazy. And to find out the problem of the car More

by matyusl2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Saechao
September 01, 2023

I would recommend this place to everyone. Great customer service and I got my car service fast with no hussle. More

by sunleslie.heng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saechao
Sep 05, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We truly appreciate any future referrals, and we're delighted to have ensured your visit was a positive experience.

September 01, 2023

Very slow. Communication wasn't good. Telephone service was horrible. Put on hold too much and hung up on a few times. Was promised a time and had to fight for More

by Keeta19982005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Sep 05, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We deeply regret the unfortunate experience you had at our dealership. Our utmost priority is to ensure customer satisfaction, and your feedback is invaluable to us. To address this issue promptly, please don't hesitate to contact GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM.

August 31, 2023

Sam and Tish were very knowledgeable, respectful, and helpful the entire process! They understood what I needed More

by solaurenadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, Natisha Evans
Sep 01, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thanks for sharing your quality experience with Sam and Tish. We appreciate your business and hope to see you again soon!

August 31, 2023

Thank you for the timely repairs under warranty. Ander was exceptional in providing timely text updates! More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

August 31, 2023

The person that worked with me was really honest and straight forward I really appreciated that More

by dennisg138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam was my mechanic.
Sep 01, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

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