San Leandro Chrysler Dodge Jeep Ram - Service Center

Maintenance eventually gets done, but sometimes it takes longer than expected. Hope for better estimates. longer than expected. Hope for better estimates. More

Refer to comments submitted in my review. Overall satisfied with communication and service. Thank you. Overall satisfied with communication and service. Thank you. More

SUPERB customer service! Ander is THE BEST!!! Family like atmosphere, professional and kind bunch of folks! They will take great care of you… for sure!!! Ander is THE BEST!!! Family like atmosphere, professional and kind bunch of folks! They will take great care of you… for sure!!! More

They did not tell me what my car needed and charged me without asking. Also did not give me a summary of my cars multipoint inspection when I asked multiple times without asking. Also did not give me a summary of my cars multipoint inspection when I asked multiple times More

I made an appointment 3 weeks in advance to inspect for a recall on wheel studs. I also asked to diagnose airbag warning lite. After 3 days I finally called to find the status of my truck. I was informed not recall on wheel studs. I also asked to diagnose airbag warning lite. After 3 days I finally called to find the status of my truck. I was informed nothing had been done because you were waiting for a diesel mechanic to come available. REALLY! Neither of these items have any thing to do with this being a diesel or not. I was told it would be Friday before anyone looked at it. My appointment was Monday. I was not informed of this at the time of drop off or I would not have left it. On top of that the work order was pushed in front of me and told sign in 2 places. No explanation that I was authorizing $1000.00 of work. Extremely poor communication. I have been in business for over forty years. I always make it clear to all my customers what the cost of repairs are prior to the work. More

We were greeted and taken in time for our appointment. They installed side step runners. We thought it would probably take long to get our truck back in a matter of hours we had it back. They did an amazi They installed side step runners. We thought it would probably take long to get our truck back in a matter of hours we had it back. They did an amazing job on our truck. More

Great customer service! My complaint is I dropped off my vehicle on a Thursday at open and it didn’t get looked at till Tuesday of the following week. Way to long to keep a My complaint is I dropped off my vehicle on a Thursday at open and it didn’t get looked at till Tuesday of the following week. Way to long to keep a car without any word till 5days later. More

Not only did my keep sit there for 3 weeks waiting on parts and wrong parts this was the 2nd time it was there for the same reason. I was told I could not have a rental and then after last week I got a r parts and wrong parts this was the 2nd time it was there for the same reason. I was told I could not have a rental and then after last week I got a rental for a couple of days. Just not slot of care. When all done I asked if possible to clean my keep since sitting there for 3 weeks and said no. When I picked it up I was barley spoken too like I was a bother. More

San Leandro CDJR made the car shopping and purchase experience effortless and enjoyable. Great communication and expediency throughout the process. experience effortless and enjoyable. Great communication and expediency throughout the process. More

Took to long to get car back. Ander was great. Just thought thing’s could have been done better. Ander was great. Just thought thing’s could have been done better. More