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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
813 Reviews

813 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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December 04, 2023

Very knowledgeable and helpful. .. Very knowledgeable and helpful...worked with me to find the right fit for my jeep More

by gary@5xcorp.com
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Dec 04, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're thrilled to hear that you found our team knowledgeable and helpful! It was our pleasure to work with you and ensure you got the perfect fit for your Jeep. If you ever need anything else or have more questions down the road, feel free to swing by. Safe travels in your Jeep adventure!

December 03, 2023

Great service. Attention to my needs. Daily communication by text message on the status of the repair. More

by anthonyjhare
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Dec 04, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're sincerely thrilled to hear about the outstanding experience you had at our dealership! We truly value your choice to share your feedback with us.

December 03, 2023

Had a recall on my truck for 2 years and each time I come in for my last 10,000 mile oil change and service, they say they 'don't have the parts ' Not sure what I have to do to get 'the parts ' to get it don More

by IDREAMBIGGER
Recommend Dealer
No
Dec 04, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We sincerely apologize for any inconvenience you've experienced with the recall on your truck and the challenges in obtaining the necessary parts. Your feedback is invaluable to us, and we want to ensure we address your concerns promptly. To better assist you, please reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

December 03, 2023

Very helpful Made sure I was ok very pleasant and courteous set me up for future visits More

by Koolk9627
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Rabb
Dec 04, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're delighted to learn that your experience at our dealership was truly exceptional!

December 03, 2023

Every experience I've had there has been good. It is a good dealership. Efficient and convenient. No complaints. More

by LEE37
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Rabb
Dec 04, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're sincerely thrilled to hear about the outstanding experience you had at our dealership! We truly value your choice to share your feedback with us.

December 03, 2023

Great. The folks do a good job and the customer service is commendable Thank you More

by daf142
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Dec 04, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We genuinely value your positive review. Should you have any future needs, feel free to reach out to us anytime!

December 02, 2023

They are a good Dealer. My only complaint is that they don’t provide loaners if you have to leave your vehicle for any length of time. More

by KSmith6350
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Ferreira
Dec 04, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Your positive review is sincerely appreciated. Should you ever need assistance or have additional needs in the future, please be assured that we're here to help.

December 02, 2023

Anders was great! Very professional, great communication. Knowledgeable about my truck. Would definitely come back More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natisha Evans, Jason Saechao
Dec 04, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We appreciate your willingness to share your exceptional experience with Anders. Your business holds great importance for us, and we look forward to the chance to serve you once again in the near future.

December 01, 2023

Not good. I do everything to avoid having to go to the dealership. It's never a great experience. More

by ibeto99
Recommend Dealer
No
Employees Worked With
Gregory Rabb
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Rabb
Dec 05, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We apologize for any dissatisfaction you may have experienced during your visits to the dealership. Your feedback is important to us, and we want to ensure that your future experiences are more positive. To address your concerns and understand how we can improve, we kindly ask you to contact GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

December 01, 2023

Timely and professional Thank you for being timely and professional. Explained service and fees, early am visit enabled quick service More

by rachel24lewis
Recommend Dealer
Yes
Dec 01, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're sincerely thrilled to hear about the outstanding experience you had at our dealership! We truly value your choice to share your feedback with us.

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