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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
813 Reviews

813 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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December 09, 2023

Friendly fast and professional Friendly fast and professional Friendly fast and professional Friendly fast and professional More

by kwaidoi
Recommend Dealer
Yes
Employees Worked With
Christopher Neale
Dec 11, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you so much for your positive feedback! We are delighted to hear that you had a friendly, fast, and professional experience with us.

December 09, 2023

I never feel like this service station is doing anything other than the bare minimum and trying to maximize profit. This is similar to other Jeep service stations and none make me we want to get another Jee More

by miles_fan
Recommend Dealer
No
Employees Worked With
Alexander Gregory
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Dec 09, 2023 -

miles_fan responded

I wish the service experience was as good as the Jeep makes you free when driving it. More often the experience makes me wish I went with a Toyota.

Dec 12, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We appreciate your candid feedback and regret to hear about your less-than-ideal experience at our service station. Customer satisfaction is a top priority for us, and we genuinely apologize for any disappointment you've encountered. To better understand and address your concerns, we encourage you to reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

December 09, 2023

Easy Things were explained making it easy to understand and service was quick compared to other locations. More

by malikbyrd
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
December 09, 2023

Val and Leon and Richard and Sal and the whole team they all work very hard the team there is very professional this is the 3rd car we got from you guys I appreciate the help of very good dealership warrant More

by FEBRONIO MENDOZA JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kale Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hidalgo Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Dinglasan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Ruvalcaba Cota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Jugbe, Richard Ferreira
Dec 11, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We appreciate your willingness to share your exceptional experience with Val, Leon, Richard, and Sal. Your business holds great importance for us, and we look forward to the chance to serve you once again in the near future.

December 08, 2023

Very good, excellent work and helpful Excellent, they're very helpful. They solve your problems the near great. More

by Antey55
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
December 08, 2023

Painful. Hard to get them to do a full evaluation of the water intrusion cause. So the fix is quite possibly $400 wasted on something that isn't the cause. More

by miles_fan
Recommend Dealer
No
Employees Worked With
Alexander Gregory
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
December 07, 2023

i am happy with service dept and my service adviser really outstanding Gregory very professional More

by 71tiggerblue3
Recommend Dealer
Yes
Employees Worked With
Gregory Rabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Rabb
Dec 07, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We appreciate your willingness to share your exceptional experience with Gregory. Your business holds great importance for us, and we look forward to the chance to serve you once again in the near future.

December 07, 2023

Great repetitive service and always treat me like a long time friend. And work is always premium More

by jayreal510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're thrilled to discover that your experience at our dealership was genuinely outstanding!

December 06, 2023

Honest and clear. Set the right expectations even as far as prices that I may expect for my next visit. More

by jaycelivinglife
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Dec 07, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're genuinely delighted to learn about the exceptional experience you had at our dealership! Your decision to share your feedback with us is highly valued, and we truly appreciate it.

December 04, 2023

Brought car in a week after 100k service for check engine light. Since it was such a short time since the service, they covered the labor. Appreciated that since I found it questionable to be back so soon. More

by mirod777x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for sharing your recent service experience with us. We're pleased to hear that our team promptly addressed the check engine light concern and covered the labor costs, especially given the short timeframe since your 100k service.

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