San Leandro Chrysler Dodge Jeep RAM SRT

love my rubicon! have been wanting a rubicon forever ... finally got it! thanks so much to michael! he was super patient, knowledgeable and gave excellent advice. he’ have been wanting a rubicon forever ... finally got it! thanks so much to michael! he was super patient, knowledgeable and gave excellent advice. he’s definitely the go to guy for all things wrangler related. o)|||||(o More

How long it’s taking to get my car fix. I bought my car in the shop on 10/30/19 for a recall and for my heat not working. I kept calling that day to see if it was ready. My service person sa I bought my car in the shop on 10/30/19 for a recall and for my heat not working. I kept calling that day to see if it was ready. My service person said he was waiting for my warranty to approve my claim for the heating system. Finally said to leave my car until the next day maybe the will have it approved. I called back the next day the were still waiting for approval. I told the to give me the warranty phone number. I called hey said they will have Peter call the dealer. I waited for a few more hours and they said they was still waiting for the warranty place to call. The service man said they told him he had to put a claim in on the computer before they can approve. I told him I have to take my car because I will be having surgery on 11/5/19. He said he thought they had the part for my heating system but the didn’t. Said it would take about 2 weeks. They repaired the re-call and I took my car. My service man said they will call my husband when part comes in. After all I went through with my service person he still showed me excellent customer service. This is why I really cannot get upset with him. More

Worst service ever. My car was there for over a month and nobody updated me on anything. I kept having to call to get anything done, whenever I was even able to get throu My car was there for over a month and nobody updated me on anything. I kept having to call to get anything done, whenever I was even able to get through. I missed 10 total days of work. Nobody ever returns your call or has any sense of urgency for that matter. Not even a week after my car got “fixed” and the same problem came back even worse after spending over $6000 on a brand new transmission. I just want my car fixed, which San Leandro CDJR seems too incompetent to do so. If I didn’t already have to, I would much rather never have to deal with this establishment at all. This dealership and especially it’s service department has successfully turned me against buying any Dodge Chrysler, Jeep or Ram branded vehicle. I will get rid of my Dodge as soon as I can. More

Amazing Service Gino is a superstar and made me feel so comfortable. He allowed me to ask all of my questions and made me the best deal. I will send all of my friend Gino is a superstar and made me feel so comfortable. He allowed me to ask all of my questions and made me the best deal. I will send all of my friends and family to the dealership for their next car. I will be back again . Eddy also is pretty awesome. He made sure I understood the happenings and made sure I was satisfied by giving me the best deal. Tha is guys! More

My experience This dealership is great! Best Service Ever! The staff are friendly and professional. Mustafa Majeed was very helpful and a great sales associate. He This dealership is great! Best Service Ever! The staff are friendly and professional. Mustafa Majeed was very helpful and a great sales associate. He made the process super easy and fast and he gave me good advice on prices etc. I recommend to ask for him when you come here. More

Thank you so much San Leandro Chrysler Dodge jeep RAM SRT for making our dream possible.thanks to delai tran gor helping us so we can get our new car.thank you so much. for making our dream possible.thanks to delai tran gor helping us so we can get our new car.thank you so much. More

Nightmare I went to the shop to make a appointment I went a week later. They ordered some parts and said come back next week. I went in a week later dropped off I went to the shop to make a appointment I went a week later. They ordered some parts and said come back next week. I went in a week later dropped off my Jeep in the morning took Uber to work. I Uber back the the shop late before closing time and nothing was done to my Jeep. They couldn’t explain to me why only that the parts were not on yet. So why have me come in and wast my time and money. More

Great Service I bought my car in for TPM issue and to schedule a recall appointment. They helped me with my TPM issue and made arrangements for me to get a recall I bought my car in for TPM issue and to schedule a recall appointment. They helped me with my TPM issue and made arrangements for me to get a recall appointment, all in a short amount of time More

Great service service with a professional and friendly staff Thank you for your help in the purchase of our first car! Ahmad and Karnail were a pleasure to work with and made the experience easy Thank you for your help in the purchase of our first car! Ahmad and Karnail were a pleasure to work with and made the experience easy More

Excellent service Went to the dealership with car already in mind and Alex made the process easy and was in and out with my new car in no time. Went to the dealership with car already in mind and Alex made the process easy and was in and out with my new car in no time. More