Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,312 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,312 reviews
February 24, 2024
Zack was great he kept me informed thru the whole process. Made sure I was happy before leaving. process. Made sure I was happy before leaving. More
by dmac3539
Employees Worked With
February 24, 2024
Xavier is a great salesman. He is very knowledgeable and works hard to get you everything you are looking for. My husband and I are repeat customers and would definitely work wi He is very knowledgeable and works hard to get you everything you are looking for. My husband and I are repeat customers and would definitely work with him again. More
by Anthony.valerie26
Employees Worked With
February 23, 2024
By far the best service experience at a dealership that I've ever we had. Communication from Julie, my SA, was consistent and prompt. All my questions were answered quickly and honestly, and I could tell t I've ever we had. Communication from Julie, my SA, was consistent and prompt. All my questions were answered quickly and honestly, and I could tell they cared about me and my vehicle. Repair timeline was very reasonable. Entire staff is knowledgeable and friendly. Definitely returning for all my service needs in the future. Thank you! More
by RebeccaG
Employees Worked With
Julie Tucker
February 22, 2024
They provide good service with excellent communication on progress towards repair completion. Mine was a warranty repair. progress towards repair completion. Mine was a warranty repair. More
by Oakdaleh@aol.com
Employees Worked With
February 20, 2024
Xavier was SUPER helpful, thorough, pleasant and has a charming upbeat personality! If I ever buy a car again- it will be through Xavier at Sam Pack’s Ford In Lewisville! charming upbeat personality! If I ever buy a car again- it will be through Xavier at Sam Pack’s Ford In Lewisville! More
by aalvarez1123
February 19, 2024
It’s Xavier is amazing person a person that listens to you a person that understands what your needs are and not pushes his needs but treat you like family at least the way family should be treated. I lov you a person that understands what your needs are and not pushes his needs but treat you like family at least the way family should be treated. I love working with him and if anybody wants to buy a car they should go see him. More
by Ami.wolverton
February 17, 2024
Ron Romano and your service team were fast and friendly. Great communication about what I needed and the cost associated with these items. Thanks again Ron. Great communication about what I needed and the cost associated with these items. Thanks again Ron. More
by jhc971
February 16, 2024
Xavier is fantastic, he is very knowledgeable about his job and the car's. He's easy to talk to and really seems to care. He has called and checked in on me multiple times. And always remembers both my nam job and the car's. He's easy to talk to and really seems to care. He has called and checked in on me multiple times. And always remembers both my name and my sister's. With Xavier you truly feel like family! More
by Pac-Man87
February 14, 2024
Got great help from Zach N who was knowledgeable and friendly! My car was serviced quickly. Would recommend friendly! My car was serviced quickly. Would recommend More
by Kristenalbert
Employees Worked With
