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Sam Pack's Five Star Ford Lewisville

Lewisville, TX

Overview
Employees
Reviews
Vehicles
5.0
2,320 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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1144 N Stemmons Fwy

Lewisville, TX

75067

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Showing 2,320 reviews

March 01, 2024

They were fair reasonable and understanding. Theu let me work the deal on my budget More

by raymondgrantham.jp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.R. Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Raymond, Thank you for shopping at Five Star Ford Lewisville. JR, Xavier, and the entire Five Star Ford Lewisville team want to make certain you enjoy your new Ford. Stop by or call 972-221-2900 to review the technology on your vehicle any time. Best regards, Kelly Blackwell, General Manager

February 29, 2024

Very friendly shuttle person. Kept me informed of services needed and when car was completed. More

by jane_oler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig S.
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Mar 01, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, Jane, for visiting the Five Star Ford Lewisville service center. Communication is a priority and we welcome future maintenance or repair questions at 972-221-2900. We appreciate you and your endorsement. Best regards, Kelly Blackwell, General Manager

February 29, 2024

They kept me informed throughout the day, by texting me, as to where my car was in the process. More

by Connie W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, Chris
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Feb 29, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Connie, We really appreciate helping you care for your Ford. Thank you for recommending the Five Star Ford Lewisville service center. It will be great to hear from you again at 972-221-2900. Safe travels! Best regards, Kelly Blackwell, General Manager

February 28, 2024

The sale rep and financial rep were extremely helpful with my needs in finding the ideal vehicle for me. Very respectful and professional, they did a great job in being forthcoming with the purchasing p More

by ignatiusjones78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick , Lane Walters
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Feb 29, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, ignatiusjones78, for shopping at Five Star Ford Lewisville. We focus on getting our customers what they want. As you begin enjoying your Ford, reach Zack, Lane, or me at 972-221-2900 with questions. Customer satisfaction continues long after the sale. Best regards, Kelly Blackwell, General Manager

February 28, 2024

Really impressed with the people I worked with. They put a lot of effort into getting the vehicle I wanted in a very timely manner More

by Dwillmon
Recommend Dealer
Yes
Employees Worked With
Matthew Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses Medina
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Feb 28, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Dwillmon, We always appreciate hearing from our valued Five Star Ford Lewisville customers. It is our focus to get our customers what they want. Reach out to Matthew or me at 972-221-2900 with questions any time. Congratulations on your new Ford! Thank you, Kelly Blackwell, General Manager

February 27, 2024

As always i appreciate the Excellent service provided by the team and specifically Ron who is always going above and beyond for the customer More

by estevano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, estevano, for taking the time to rate your Five Star Ford Lewisville service visit. Reach Ron and our team at 972-221-2900 when your vehicle needs future care. We are always here to share our expertise. Safe travels, Kelly Blackwell, General Manager

February 26, 2024

The service writer was very helpful and knowledgeable. My problem was fixed as quickly as possible. More

by verheuld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Daniels
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Feb 27, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Verheuld, One of our goals at Five Star Ford Lewisville is to keep our customers knowledgeable about their vehicle care. Reach out to Jeffrey with questions any time at 972-221-2900. We are here to help you enjoy your Ford. Thank you, Kelly Blackwell, General Manager

February 25, 2024

Tony was fantastic and patient working to find me the best vehicle at the best value!! Thank you and highly recommend FIVE STAR FORD LEWISVILLE More

by proximityconsultants
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Gorman
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Feb 25, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, proximityconsultants, for shopping with Tony at Five Star Ford Lewisville. We strive to provide an exceptional customer experience, and your satisfaction is our top priority. If you have any questions or need further assistance, please don't hesitate to reach out to 972-221-2900. Best regards, Kelly Blackwell, General Manager

February 24, 2024

Zack was great he kept me informed thru the whole process. Made sure I was happy before leaving. More

by dmac3539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Dmac3539, It is great to know Zack and the service team at Five Star Ford Lewisville took good care of you and your Ford. We look forward to scheduling future appointments at 972-221-2900. Enjoy safe travels and please reach out when have vehicle questions. Thank you, Kelly Blackwell, General Manager

February 24, 2024

Xavier is a great salesman. He is very knowledgeable and works hard to get you everything you are looking for. My husband and I are repeat customers and would definitely work wi More

by Anthony.valerie26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Anthony, We agree Xavier is focused on customer satisfaction and he continues to be available at 972-221-2900. Helping you and your husband enjoy your new Ford is important. Stop by Five Star Ford Lewisville anytime. Thank you for your loyal business! Best regards, Kelly Blackwell, General Manager

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