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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,320 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,320 reviews
March 12, 2024
Loved the atmosphere of the place, people were super friendly. Xavier Perez was an amazing salesperson and helped guide me the whole way. Definitely coming back. friendly. Xavier Perez was an amazing salesperson and helped guide me the whole way. Definitely coming back. More
by jacobtrejo
March 11, 2024
This location was a perfect place to stop in. We stopped in to see our options with our previous vehicle. The location was clean, staff greeted us at the door, our salesman got with us tight away We stopped in to see our options with our previous vehicle. The location was clean, staff greeted us at the door, our salesman got with us tight away. While we were waiting on banking employees offered us drinks, held great small talk! Everyone was informative and welcoming! Their inventory had us completely amazed. It was such a good choice stopping in at this location, we ended up buying a newer vehicle! I'm so thankful! More
by candyrenee0819
March 10, 2024
Fantastic customer service. Service department provides excellent service when I bring my truck in for its maintenance. They know ahead of time what is needed, including any re Service department provides excellent service when I bring my truck in for its maintenance. They know ahead of time what is needed, including any recalls on the truck. Love Ron and his crew. More
by texasace
Employees Worked With
March 07, 2024
Zach my service advisor did a great job of communicating during the servicing of my Maverick. Quick and easy and great customer service. during the servicing of my Maverick. Quick and easy and great customer service. More
by waflyer22
March 05, 2024
I like your service and how you work i will come back next service to five star ford next service to five star ford More
by Jesusarturo
March 03, 2024
They made servicing my vehicle very easy. Didnt usually take my vehicle for service to the dealer, but with the great experience when i purchased the vehicle, i thought I'd try their service. Didnt usually take my vehicle for service to the dealer, but with the great experience when i purchased the vehicle, i thought I'd try their service. From the lady on the phone and who set up the appointment (dont remember her name), to Chris who picked up and returned my vehicle, to Craig, my service advisor, all were top notch. Did the required maintenance and open recalls timely and has my vehicle back the same day. Will be going back to the dealer for service again More
by BM
Employees Worked With
Craig Stanford, Christopher Bosher, lady who answered the phone in service, when i called
March 02, 2024
I Have purched 2 vehicles from this dealership and from Hugo my sales person. He is a great sales person that listens to his customers. I will buy a 3rd vehicle from here as well. Hugo my sales person. He is a great sales person that listens to his customers. I will buy a 3rd vehicle from here as well. More
by Christian D
March 02, 2024
The service and willingness to explain and help better understand the process was great. The guys who helped me were straight forward and easy to speak to. understand the process was great. The guys who helped me were straight forward and easy to speak to. More
by Marsh652780
March 01, 2024
Great customer service, easy financing, always willing to the extra mile to help out customers! the extra mile to help out customers! More
by eddierosasjr21
