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Sam Pack's Five Star Ford Lewisville

Lewisville, TX

5.0
2,312 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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1144 N Stemmons Fwy

Lewisville, TX

75067

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Showing 2,312 reviews

March 13, 2024

Xavier Perez was fantastic! He worked the deal in an efficient manner and went to work to get the best deal possible for me! I trust him with my life and value his integrity. Gr More

by augusta09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, augusta09, on your new vehicle from Five Star Ford Lewisville. Your referral of Xavier and our dealership is greatly appreciated! Whenever you need automotive advice, we hope you continue to count on us. Reach out to 972-221-2900 any time. Thank you for your kind words and endorsement. Sincerely, Kelly Blackwell, General Manager

March 13, 2024

Staff is very nice and tell you everything you need to know about your car More

by Tara levison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.R. Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Tara, We are happy to know your shopping experience at Five Star Ford Lewisville went well! Thank you for endorsing JR and our dealership. We're here to assist you whenever you need us and look forward to the opportunity to serve you again. Reach us at 972-221-2900. Best regards, Kelly Blackwell, General Manager

March 12, 2024

Loved the atmosphere of the place, people were super friendly. Xavier Perez was an amazing salesperson and helped guide me the whole way. Definitely coming back. More

by jacobtrejo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, jacobtrejo, on your purchase at Five Star Ford Lewisville. We value your business and look forward to serving you with the same level of excellence in the future. Thank you for choosing our dealership, and we hope to continue exceeding your expectations. Please stay in touch at 972-221-2900. Best regards, Kelly Blackwell, General Manager

March 11, 2024

This location was a perfect place to stop in. We stopped in to see our options with our previous vehicle. The location was clean, staff greeted us at the door, our salesman got with us tight away More

by candyrenee0819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, candyrenee0819, for shopping at Five Star Ford Lewisville. Congratulations on your purchase! Don't hesitate to stop by or call 972-221-2900 if you need our vehicle advice. We appreciate your kind endorsement. Take care, Kelly Blackwell, General Manager

March 10, 2024

Fantastic customer service. Service department provides excellent service when I bring my truck in for its maintenance. They know ahead of time what is needed, including any re More

by texasace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Texasace, Thank you for taking the time to share your positive experience with us at Five Star Ford Lewisville. Ron is a great source of vehicle knowledge. Be sure to call 972-221-2900 every time you have automotive concerns. Safe travels and thanks for recommending our dealership. Best regards, Kelly Blackwell, General Manager

March 07, 2024

Zach my service advisor did a great job of communicating during the servicing of my Maverick. Quick and easy and great customer service. More

by waflyer22
Recommend Dealer
Yes
Employees Worked With
Zack Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Waflyer22, Thank you so much for taking the time to leave this fantastic review! We're thrilled to hear that Zack provided excellent communication throughout your Maverick's service. It's always rewarding to know our service advisors are making a positive impact. We strive to make every service visit at Five Star Ford Lewisville and we look forward to hearing from you again at 972-221-2900. Best regards, Kelly Blackwell, General Manager

March 05, 2024

I like your service and how you work i will come back next service to five star ford More

by Jesusarturo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Sears, Shane Rogers
Mar 06, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Jesusarturo, Thank you for choosing Five Star Ford Lewisville. We appreciate your business and look forward to serving you with the utmost dedication and professionalism during your future service visits. Please reach our advisors at 972-221-2900. We look forward to see you and your Ford again. Best regards, Kelly Blackwell, General Manager

March 03, 2024

They made servicing my vehicle very easy. Didnt usually take my vehicle for service to the dealer, but with the great experience when i purchased the vehicle, i thought I'd try their service. More

by BM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stanford, Christopher Bosher, lady who answered the phone in service, when i called
Mar 03, 2024 -

Sam Pack's Five Star Ford Lewisville responded

BM, Your feedback is an essential part of our continuous efforts to enhance the overall customer experience. Thank you for taking the time to share your comments. We look forward to scheduling future appointments at 972-221-2900. Best regards, Kelly Blackwell, General Manager

March 02, 2024

I Have purched 2 vehicles from this dealership and from Hugo my sales person. He is a great sales person that listens to his customers. I will buy a 3rd vehicle from here as well. More

by Christian D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kameron Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Peralta-Bustos
Mar 02, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Christian, on your latest purchase at Five Star Ford Lewisville. We are committed to providing exceptional service and ensuring your satisfaction throughout your ownership journey. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to 972-221-2900. Thank you for you loyalty! Best regards, Kelly Blackwell, General Manager

March 02, 2024

I’m very happy with the service. The work was completed when it was promised More

by sunridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy
Mar 03, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Sunridge, Thank you for choosing Five Star Ford Lewisville, and we look forward to serving you again in the future. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to 972-221-2900. We want you knowledgeable about your Ford. Take care, Kelly Blackwell, General Manager

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