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Sam Pack's Five Star Ford Lewisville
Lewisville, TX
2,320 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,320 reviews
April 01, 2024
I don't like the games all sales departments play with just get them in here and we can talk them into this car! Sometimes that's not true. But in the end at least I got me something to drive just get them in here and we can talk them into this car! Sometimes that's not true. But in the end at least I got me something to drive More
by pkgeap35
April 01, 2024
Thank you for a great transaction. Moe did a great job showing me eveything on delivery Moe did a great job showing me eveything on delivery More
by Christopher.a.spivey
March 29, 2024
People are what make businesses successful and people like Ron Romano are these kind of people. I’ve dealt with Ron for years and he’s always been straight up with me. He’s certainly an asset to your bus like Ron Romano are these kind of people. I’ve dealt with Ron for years and he’s always been straight up with me. He’s certainly an asset to your business. More
by Andy Perris
Employees Worked With
March 27, 2024
customer service is outstanding they are very courteous, knowledgeable and efficient. They always go above and beyond to help me out whether it be working with the service department or with the sales d knowledgeable and efficient. They always go above and beyond to help me out whether it be working with the service department or with the sales department five star rating across the board from a long time customer Thank Five Star Sam Packs Ford Cynthia L Wells More
by cgoldenkitty69
March 27, 2024
Xavier was one of the most helpful sales associates I’ve worked with at a car dealership to date. He was the first salesmen to actually work with me on a trade in deal and was very intentional about getting worked with at a car dealership to date. He was the first salesmen to actually work with me on a trade in deal and was very intentional about getting me the payment I wanted. Within one week of contacting him, he had several options ready for me to view, already had worked up the numbers, and had me where I wanted to be! One thing that meant a lot to me was how consistent Xaviers communication is—I never had to wonder where we were in the process. I’m not new to the car bring experience, so when I say this was actually so stress free, i mean it. Will definitely be recommending anyone in the market for a car to Xavier and the team here! More
by jamie renshaw
Employees Worked With
March 26, 2024
Top tier. 10/10 will recommend. Will purchase next vehicle with Sam Pack Ford. Excellent service in every department. Didn’t happen instantaneously, but they a 10/10 will recommend. Will purchase next vehicle with Sam Pack Ford. Excellent service in every department. Didn’t happen instantaneously, but they all persevered! More
by keitha_carson
Employees Worked With
Other Employees :
Kelly Blackwell, Steve Goodman, Moses Medina
March 26, 2024
Everyone I dealt with was great. I would recommend Five Star Ford Lewisville to anyone, and will buy from there in the future. I would recommend Five Star Ford Lewisville to anyone, and will buy from there in the future. More
by Adam
March 25, 2024
Good experience. Friendly staff and GM was accommodating. I recommend doing business with this store. Friendly staff and GM was accommodating. I recommend doing business with this store. More
by Jphil9
March 25, 2024
Received service again from this dealership and all went smoothly and quickly like previous experience smoothly and quickly like previous experience More
by Kristenalbert
Employees Worked With
March 23, 2024
Done in good time and at convenient times for me to drop off and pickup off and pickup More
by jiminycricket407jp
Employees Worked With
