Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Sam Pack's Five Star Ford Lewisville

Lewisville, TX

Overview
Employees
Reviews
Vehicles
5.0
2,312 Reviews
Sam Pack's Five Star Ford Lewisville is a family-owned and operated dealership dedicated to providing a pleasant purchasing and repair experience for all. We take immense pride in our extensive selection of products and stand firmly behind them, all while adhering to a laid back sales philosophy. Visit us and experience the difference firsthand.
Contact Dealership
View Awards

1144 N Stemmons Fwy

Lewisville, TX

75067

Directions

By Type

Showing 2,312 reviews

April 11, 2024

I showed up without an appointment desperately needing an oil change and tire rotation. Craig introduced himself and took care of EVERYTHING! He even recommended due to my driving habits, BG formulated p More

by Ty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses Medina, Craig Stanford
Report | Print
Apr 12, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Ty, We appreciate receiving your endorsement of Five Star Ford Lewisville. Our service team wants the best for our customers and we hope you count on us again. Reach Craig and our techs at 972-221-2900 any time you have maintenance or repair concerns. Thank you, Andrea Ballard, General Manager

April 11, 2024

Went in the 5 star for my first service and a couple recall minor issues ...Chris in Service was great . professional. Competent and delivered as promised... Very very pleased .. oh also saw Maddi my sa More

by bowen_00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Northington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses Medina, Chris Janecek
Report | Print
Apr 11, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Bowen_00, We're excited to hear about your positive experience at Five Star Ford Lewisville! Chris is a real pro, and we're glad he could address your needs effectively. We appreciate your support and look forward to assisting you again in the future, possibly with Maddi for your next purchase! Call for advice any time to 972-221-2900. It will be great to hear from you again. Thank you, Andrea Ballard, General Manager

April 11, 2024

Made my truck shopping experience super easy. He went above and beyond to ensure i was satisfied with my purchase More

by Jgarciaj9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Jgarciaj9, Congratulations on your new truck from Five Star Ford Lewisville. Customer satisfaction remains our focus. Reach Zack, Xavier, or me at 972-221-2900. We want you to fully enjoy your new Ford. Thank you for your business! Sincerely, Andrea Ballard, General Manager

April 11, 2024

Randy stayed composed and professional even with my numerous questions and concerns. It took Longer than I wanted, but expected it. More

by Art Abraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Report | Print
Apr 11, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, Art, for recognizing Randy and Five Star Ford Lewisville. Whenever you need answers to your questions, we want to hear from you at 972-221-2900. Helping you understand your vehicle is the goal. Best regards, Andrea Ballard, General Manager

April 10, 2024

They are always working to get the best solution and get you out the door as quickly as possible. More

by iguanas_puckish_0z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Estades
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Ingalls Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Sears, Shane Rogers, Paul Schroeder, Susana Mosqueda, Susana Perez
Report | Print
Apr 11, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Iguanas_puckish_0z, We truly appreciate your business at Five Star Ford Lewisville and for rating your experience. When you have future vehicle care needs, we hope we are your first call to 972-221-2900. We are here to offer our advice and expertise. Sincerely, Andrea Ballard, General Manager

April 10, 2024

Took my wife’s car in for a recall that another store said they couldn’t get to until next year. Craig Stanford jumped on it and got us taken care of within the day! More

by Tleehoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stanford
Report | Print
Apr 11, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Tleehoward, We are glad you found your way to Five Star Ford Lewisville. When you need our services and expertise in the future, we look forward to hearing from you at 972-221-2900. We are here whenever you need our advice. Thank you, Andrea Ballard, General Manager

April 10, 2024

What I like best about Five Star Ford Lewisville is the caring Christian atmosphere It was very refreshing please do not ever tell your employees that they cannot pray for people! They helped me out when I More

by pkgeap35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Pkgeap35, Thank you for sharing your positive experience at Five Star Ford Lewisville! We're thrilled to hear that our team made your car buying experience enjoyable and hassle-free. If you ever need anything else, don't hesitate to reach out to 972-221-2900. Enjoy your new car! Best regards, Andrea Ballard, General Manager

April 09, 2024

Excellent Ford Dealership with very respectable employees who are well trained and provide excellent direction and assistance! More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Thank you, Richard, for rating your Five Star Ford Lewisville visit. We take pride in our staff and their commitment to providing excellent service. Don't hesitate to stop by or call 972-221-2900 to meet with Kenneth, Malcolm, or me when you need assistance in the future. Let us know how we can help you enjoy your new Ford. Take care, Steve Goodman, General Sales Manager

April 08, 2024

Excellent service and communication from start to finish. I’m very pleased with the entire outcome. More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Spillman
Report | Print
Apr 08, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, James, on your new Ford! Thank you for shopping at Five Star Ford Lewisville. We continue to welcome your automotive questions at 972-221-2900. Enjoy your ride! Take care, Kelly Blackwell, General Manager

April 07, 2024

Very relaxed atmosphere, no pressure to buy. Friendly salespeople. Plenty of vehicles to choose from! More

by mdchalk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hope Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Mdchalk, Providing customer focused service is the goal at Five Star Ford Lewisville. When technical or care concerns arise, reach our team at 972-221-2900. Let us know how we can help you enjoy your new Ford. Congratulations! Thank you, Kelly Blackwell, General Manager

1
...
10
11
12
...
232