Sam Pack's Five Star Ford Carrollton

Fantastic experience! Had a car accident and it turned out my car was totaled so I needed a new car. Since my last experience at Sam Pack's Ford was so good it was a no bra Had a car accident and it turned out my car was totaled so I needed a new car. Since my last experience at Sam Pack's Ford was so good it was a no brainer for me to go back. Went online, picked out the car I was looking at and Melanie immediately got in touch with me and got me a great deal on a new 2018 Ford Focus. Couldn't be happier. I was going to have my car financed through someone else but Justin McCarroll really did a tremendous job helping me find a better deal. I am very grateful. Thank You! Shawn Kildal More

Another great buying experience Melanie and the whole team (Mike and Dennis) all were very helpful in my quest to find the perfect used mustang. Mission successful again. Very grat Melanie and the whole team (Mike and Dennis) all were very helpful in my quest to find the perfect used mustang. Mission successful again. Very grateful More

Great Experience at a Great Dealership Michael Krantz is a great salesman who really cares about his customer and goes out of his way to make you feel at ease with your purchase. He was nev Michael Krantz is a great salesman who really cares about his customer and goes out of his way to make you feel at ease with your purchase. He was never high pressure and was very prompt in getting back with me through email on any question I might have. Five Star Ford in Carrollton helped me get a low interest rate as a first time car buyer as well. Way lower than I ever expected. They were able to pull this off because they're a large and well connected dealership who knows what they're doing. I did a lot of searching before I found Five Star Ford and Michael but I'm glad I drove from Springtown, TX to get this car at a bargain! They just made a lifetime customer. More

Scheduled Service Kevin actually remembered me from a call I had place and new of some potentials delays with parts for my car and was transparent around potentials len Kevin actually remembered me from a call I had place and new of some potentials delays with parts for my car and was transparent around potentials length of time my car would need to be at the dealership. Easy drop off and "Pete", the gentlemen that provided a ride this morning, was extremely friendly. No one likes to have their car worked on, the Five Star Ford Carrollton Team understands this and you can tell customer service is a top priority for this dealership! Jeff Jannereth More

I was back again-2nd time this month! I was just at Five Star and bought myself a new 2018 Explorer and my daughter a 2018 Focus. I found myself back again last week buying a 2018 F150 Ki I was just at Five Star and bought myself a new 2018 Explorer and my daughter a 2018 Focus. I found myself back again last week buying a 2018 F150 King Ranch for my son. I just love these people. The employees, Mike Munden, Jeff Flaishans and Brandon Matthews, are amazing! I believe I am done purchasing for awhile but hey, I have another son and daughter so who knows..... Thanks guys! More

Great Experience! Wasn't really in the market for a new truck, but when the old truck was getting too expensive to repair it was time! Grant did a great job listening Wasn't really in the market for a new truck, but when the old truck was getting too expensive to repair it was time! Grant did a great job listening and understanding what I needed and wanted in a new truck an found the truck that matched my needs! The purchase process was about the price of the vehicle, and the price of the trade, no finance games or high pressure. Grant worked really hard to make sure that the hole process was as easy as possible, including the repair of a scratch in the clear-coat that happened on the lot! Great overall experience! More

Great experience! Grant was really helpful throughout the whole process. He made sure to take care of all the requirements we had to buy our Ford Focus. Very quick and Grant was really helpful throughout the whole process. He made sure to take care of all the requirements we had to buy our Ford Focus. Very quick and friendly service. I recommend getting a vehicle from this dealership. More

Super Experience The best car buying experience ever. I told Melanie what I wanted and she made it happen. No pressure at all. Highly recommend that you see her. The best car buying experience ever. I told Melanie what I wanted and she made it happen. No pressure at all. Highly recommend that you see her. More

A Great Overall Experience Very wonderful experience in dealing with their whole team. The Sales team (Jeff Flaishans and Chris Krause) were very informative and patient as we d Very wonderful experience in dealing with their whole team. The Sales team (Jeff Flaishans and Chris Krause) were very informative and patient as we drove several models duirng our 2 visits trying to decide on whether we wanted the Ford Explorer or Expedition, and the trim model best for our needs. When we finally decided on the Ford Explorer, the Sales manager, Reuben Krause, provided excellent insight into the different options on each. We eventually decided on the Explorer Sport. He explained all the rebates we were qualified for to ensure we receved the best deal possible as well. We were there late on a Saturday evening and kept the satff late but they were very gracious in getting us into the vehiicle we wanted. Joseph Walker, Sync Specialist, offered to stay late to show us how to use the touch screen but we opted to come back at a later day so everyone could go home. The finance person, Brandon, was also very accomodating as he explained the various financing and warranty options. During our first visit, Chris and Reuben made sure we had a very exceptional experience. The time they took with us was a deciding factor to come back and visit the dealership again. I would Highly recommend this dealership to family and friends, or anyone looking for a fair price, a welcoming staff who genuinely cares about client service. Thanks everyone for a great overall experience. More

Another vehicle from Michael Krantz I have had a long and satisfactory history with Michael and I trust him with my purchase experience. I would recommend Michael to my friends and fa I have had a long and satisfactory history with Michael and I trust him with my purchase experience. I would recommend Michael to my friends and family. More