
Sam Pack's Five Star Ford Carrollton
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Great Experience Everyone was very friendly and helpful. I recommend 100%. Micheal had the truck I was interested in ready to test drive. Later he was out there deta Everyone was very friendly and helpful. I recommend 100%. Micheal had the truck I was interested in ready to test drive. Later he was out there detailing it. David in Finance was great as well. More
A pleasure as always I just purchased my 4th vehicle from the wonderful people at Five Star Ford. Melanie has been involved in the last 3 of those. My fiance and I had jus I just purchased my 4th vehicle from the wonderful people at Five Star Ford. Melanie has been involved in the last 3 of those. My fiance and I had just moved back to Dallas and were in need of a new car in a bit of a hurry. Melanie and Jess both worked to find us just what we wanted, and we got a great car at a great price. I have been dealing with the people at Five Star for the last 8 years, and it's refreshing to know I can call them up and let them know what I am looking for. When I get there, they have cars (or trucks) ready for me to look at, and I can be driving away in a new car in a matter of hours. The only problem I have is getting the Mrs. to let me drive it. :) Thank you again ladies for finding just the right car. More
new car Very pleasant man ,enjoyed working with him on my new suv he heloped close the deal .My hub and will work with him on his next vehicle Very pleasant man ,enjoyed working with him on my new suv he heloped close the deal .My hub and will work with him on his next vehicle More
Good experience Had a good experience buying a vehicle and I have to return for some upgrades and service work. The sales person mike krantz was personable and easy Had a good experience buying a vehicle and I have to return for some upgrades and service work. The sales person mike krantz was personable and easy to talk with and he took his time and I was not rushed. Outstanding. More
Great people, great experience! I came in looking for a vehicle I had seen listed online and the staff here went above and beyond to make sure that I found a vehicle that had all the I came in looking for a vehicle I had seen listed online and the staff here went above and beyond to make sure that I found a vehicle that had all the things I was looking for! Would highly recommend! More
My best car buying experience ever Recently, I purchased a 2018, F150, XLT from Five Star Ford Carrollton. My sales person was LaCreshia Jones and she is new enough to Five Star For Recently, I purchased a 2018, F150, XLT from Five Star Ford Carrollton. My sales person was LaCreshia Jones and she is new enough to Five Star Ford Carrollton that she doesn't show up in the online Sales Staff lineup, or I would write my review under her name and picture. I have traded vehicles about every 4 years since 1988 and this purchase experience was the best ever, due to the team work between LaCreshia (5 Stars) and Sales Mgr Raj Patel. On three separate occasions, I visited the dealership to establish my trade-in value, select a new F150, and for a test drive and LaCreshia made sure all my questions were answered and that I was comfortable with all aspects of my new truck selection. I also applaud LaCreshia, Alexandra Benvenuto, & Joseph Walker for service after the sale, when I went back three days later to get Skylink installed and to get some technical questions answered. I will definitely recommend my friends and co-workers to LaCreshia, if they are in the market for a new vehicle. Walt K. More
Great car buying experience My car buying experience was great. Mr Krantz, my salesman was very courteous and knowledgeable. He took the time to explain the new features in the My car buying experience was great. Mr Krantz, my salesman was very courteous and knowledgeable. He took the time to explain the new features in the car to me and helped me sync my phone. Brandon who did the financing was very quick and efficient which made what is usually the hard part much easier. Mr. Krantz also introduced me to others in the dealership. Everyone I worked with were very professional and a pleasure to work with. More
WONDERFUL SERVICE Very attentive service from the moment I walked in the door. The salesman, Jeff Flaishans was extremely knowledgeable and focused on locating the exa Very attentive service from the moment I walked in the door. The salesman, Jeff Flaishans was extremely knowledgeable and focused on locating the exact car with all the details I requested. I was also assisted by Jose, who made finalizing all the numbers & payment for my trade and lease a very easy task; which is not usual!! Joseph is a tech guru & explained all the amazing gadgets and software. Every person I met at Sam Pack's Ford was helpful and pleasant. Great experience in a short amount of time!! Thanks!! Susan More
Great Service on a Nee Car I want to thank Melanie, RJ, Brandon and Joseph Walker for making my buying experience a great one. I only buy Fords and I only buy them from the # 1 I want to thank Melanie, RJ, Brandon and Joseph Walker for making my buying experience a great one. I only buy Fords and I only buy them from the # 1 Sales Person Melanie for the last 5 Years. Thank You so much. More
Loved the experience I absolutely loved the sales department at SP five star Ford. Michael Krantz and Michael Corbett are the best. Hoping to get the same kind of experien I absolutely loved the sales department at SP five star Ford. Michael Krantz and Michael Corbett are the best. Hoping to get the same kind of experience with the service department later when I go for servicing the car. More