Sam Pack's Five Star Ford Carrollton

Accommodating and respectful without the usual high pressure Visits to vehicle dealerships have been fraught with high pressure engagement with their personnel and stress. Not so at this dealership. Yes, they wa Visits to vehicle dealerships have been fraught with high pressure engagement with their personnel and stress. Not so at this dealership. Yes, they want to sell you a vehicle, yes, they want to maximize their profit to survive and flourish but they also listen and try to meet my expectations. There was not an effort to convince or bind me to anything I did not want to do. Their staff was courteous and responsive. I was especially impressed with how they found the exact vehicle I was looking for which was not among their inventory. More

Very Helpful Came in to five star to just look at a truck. It was the first one I looked at once I decided I was gonna start looking. Well once I was there we star Came in to five star to just look at a truck. It was the first one I looked at once I decided I was gonna start looking. Well once I was there we started negotiating on price. They met all my needs. I will be back if I ever decide to buy another. Melanie has done a great job getting me taken care of on all my needs. More

Needed help Had great experience with Michael. He was patient, understood our needs and was with ua through the entire process ro make sure everthing was done in Had great experience with Michael. He was patient, understood our needs and was with ua through the entire process ro make sure everthing was done in a timely manner. More

AAA service. Loved the service that my friend and I received when purchasing our truck for business. Everyone was just wonderful and accommodating. EXCELLENT DEALR Loved the service that my friend and I received when purchasing our truck for business. Everyone was just wonderful and accommodating. EXCELLENT DEALRSHIP HANDS DOWN!!!!!!!!!!! More

With the help from Grant I was able to find the truck I was I already had a 2014 F1 50 which I’ve loved . I wasn’t really looking to buy another vehicle but got to looking at the 2018 Ford F1 50s I got a deal I already had a 2014 F1 50 which I’ve loved . I wasn’t really looking to buy another vehicle but got to looking at the 2018 Ford F1 50s I got a deal I just couldn’t pass up so I’m now the proud owner of a 2018 ford F1 50 platinum . If you’re looking for a vehicle with no pressure to buy Sam Pack in Carrollton is the place to go and asked for Grant . More

Lengthy Unfortunately turning in my leased 2016 Escape and leasing took most of the day. Memorial day at that. Everyone was very nice as usual. Grant was very Unfortunately turning in my leased 2016 Escape and leasing took most of the day. Memorial day at that. Everyone was very nice as usual. Grant was very helpful and apologetic for the long day. More

Lease Turn-in Grant was very helpful, showed us all of our options so we could make the right choice. He even helped setup some service that needs to be done with m Grant was very helpful, showed us all of our options so we could make the right choice. He even helped setup some service that needs to be done with my F150. More

Deal to Brag About I want to start off saying this is the second vehicle I have purchased at 5 Star and the first sale went without a hitch and we were pleased from the I want to start off saying this is the second vehicle I have purchased at 5 Star and the first sale went without a hitch and we were pleased from the moment of sale in 2015 until the date of this one. This time I had a deal that turned out to be bad in my opinion so I posted a bed review. Almost immediately RJ Rebolloso and Trey reached out to me to try to change my opinion. I have to say I was not optimistic. I went to see them today and they went above and beyond the call of duty to make things right. My salesperson was Don Wagner and they made a team that can not be beat. They are sincere, honest people with a goal to make sure everyone that walks in leaves happy. More

Pleasant, hassle free purchase! We have certainly purchased vehicles in the past and know how dealerships can be. Sam Pack was a wonderful experience, hassle free, and we have an aut We have certainly purchased vehicles in the past and know how dealerships can be. Sam Pack was a wonderful experience, hassle free, and we have an automobile we love that has been reliable and as described. Melanie was a delight to work with! More

Great prices and veryprofessional Great customer service. Very competitive prices and made your buying experience pleasurable. They explained everything and answered all my questions. Great customer service. Very competitive prices and made your buying experience pleasurable. They explained everything and answered all my questions. First class showroom and a large inventory of new and used vehicles. They have a customer for life. More