
Sam Pack's Five Star Ford Carrollton
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Awesome Awesome Awesome Michael Krantz was the sunshine on my cloudy day. Such an awesome spirit, always upbeat and knowledgeable of the car buying process. Just Awesome. Tha Michael Krantz was the sunshine on my cloudy day. Such an awesome spirit, always upbeat and knowledgeable of the car buying process. Just Awesome. Thanks More
Awesome experience Flash was so helpful and I would recommend working with him to anyone! He helped me find the right car and for a great price! Flash was so helpful and I would recommend working with him to anyone! He helped me find the right car and for a great price! More
Remarkable Experience This dealership made the buying experience extremely pleasant. No pressure sales, experienced Sales Reps who are attentive to the customers needs. F This dealership made the buying experience extremely pleasant. No pressure sales, experienced Sales Reps who are attentive to the customers needs. From start to finish this was remarkable experience. We highly recommend Sam Pack's Five Star Ford!! More

Our 2017 Shelby Mustang GT350 purchase Kaleb Willis was awesome to have working for us. It was the most painless car purchase I’ve ever had. Everything happened liked they promised. Kaleb Willis was awesome to have working for us. It was the most painless car purchase I’ve ever had. Everything happened liked they promised. More
2018 Ford Edge I was referred to this dealership by a family friend. This was my first experience buying/leasing a car on my own. Everyone made it a smooth transitio I was referred to this dealership by a family friend. This was my first experience buying/leasing a car on my own. Everyone made it a smooth transition and helped me understand my options of pricing, leasing, benefits to both buying vs. leasing for my age. Jared showed me cars in my price range, but also what I was wanting; didn't try to sell me something else which is nice. He definitely made my first time getting a car hassle free. I was worried it was going to take hours on hours and it didn't. Overall, the staff was very nice, the dealership was clean and well kept. Joseph, helped me understand all the technology since my last car was 12 years older and had no technology in it. I got an AMAZING deal, which I know it would not have been possible anywhere else. I love my new Ford Escape! More
My Online Purchase Experience I contacted 10 different Ford dealerships online on November 9. I told all of them what vehicle I wanted (2019 Ford Fusion SE) so that I could compare I contacted 10 different Ford dealerships online on November 9. I told all of them what vehicle I wanted (2019 Ford Fusion SE) so that I could compare apples to apples. My intention was to purchase by Thanksgiving (within 2 weeks). I asked all of the dealerships to provide me the window sticker and final drive-out price including TTL. I did not want to negotiate back and forth and waste hours of my life to save a few hundred dollars. I wanted to work with the dealership that gave me the best deal from the beginning. Jared with 5-Star Ford in Carrollton was great. He provided me the window sticker and price and went back and forth with me via email a few times to answer a few questions I had. He never pressured me and was very professional throughout the transaction. 5-Star Ford came back with the lowest price and beat the next best price by approximately $1,000. Yesterday, I went to 5-Star Ford and spoke with Jared. I saw my car for the 1st time and within 45 minutes, I was driving home with my NEW Ford Fusion! I could not be happier with this transaction. It was very stress free. Jared provided all the information I needed and did not bombard me with emails or phone calls. I will definitely work with 5-Star Ford (and hopefully Jared) in the future whenever I am looking to purchase a new vehicle. More
Second new car rthrough internet sales This would be my second new car purchase through the internet department by Don Wagner. Since I did all my research before arriving the process was ve This would be my second new car purchase through the internet department by Don Wagner. Since I did all my research before arriving the process was very quick and easy. Don new exactly what he was doing and made it a quick transition on my trade in and walking me through all the paperwork and the bells and whistles of the car. It was also very nice the car on the internet was available exactly as described. The finance gentlemen was very quick and explained everything in enough detail for me. Joseph was also very helpful setting up the app for my phone. Thank you for the service. More
To find a car that fits my budget I would recommend anyone to buy a car at 5 star Ford in Carrollton they have the best sales team who are considerate of your needs and will work hard I would recommend anyone to buy a car at 5 star Ford in Carrollton they have the best sales team who are considerate of your needs and will work hard to help you get the deal you need to stay within your financial means.So if your looking to buy a great car at a great price stop by 5 Star Ford in Carrollton your ride awaits you More
Amazing experience This was such a wonderful experience, it’s hard to describe. Michael Krantz was so nice to us and our kids, and he simply let us pick out the vehicle This was such a wonderful experience, it’s hard to describe. Michael Krantz was so nice to us and our kids, and he simply let us pick out the vehicle we wanted and started the process of getting us financed. No pressure whatsoever. This was so much different than any experience I’ve ever had buying a car. I wish I could give 10 stars. More
Great experience My experience with my new car purchase was great! Chris worked with me and got me in my new car quickly and efficiently. He also followed up with me t My experience with my new car purchase was great! Chris worked with me and got me in my new car quickly and efficiently. He also followed up with me to make sure all was going well with the car. The rest of the staff that worked to get me my car that night and to get the tinting completed a few days later were also great to work with, very professional. More