Sam Pack's Five Star Ford Carrollton

First time for everything This was my first time buying a car under my name and they made the experience so smooth. Will definitely buy again. I would rather drive to this deal This was my first time buying a car under my name and they made the experience so smooth. Will definitely buy again. I would rather drive to this dealership than an other Frod place that is close to me. More

Nothing but the best. I normally loath dealerships. I feel like I’m constantly surrounded by sharks and I have a small cut bleeding into the water. Going to Sam Pack Ford i I normally loath dealerships. I feel like I’m constantly surrounded by sharks and I have a small cut bleeding into the water. Going to Sam Pack Ford in Carrollton TOTALLY CHANGED MY PERCEPTION!!! General Manager RJ Robeloso and Sales Associate Jared Wingard were amazing. Dignity, respect, and integrity are how these two men conduct their business on a daily basis. I will forever go to Sam Pack’s Five Star Ford in Carrollton as long as those two gentlemen are working there. More

GREAT GUYS Alex makes you feel welcomed like you belong the same goes for Ray he goes above and beyond for his customers treats you like he's known you for a whi Alex makes you feel welcomed like you belong the same goes for Ray he goes above and beyond for his customers treats you like he's known you for a while you can't beat that kind of service More

Best car buying experience to date thanks to Chris Krause! Chris Krause was just a pleasure to work with to find my fiancé a new car. Right from the get-go I felt comfortable as I was looking around the car lo Chris Krause was just a pleasure to work with to find my fiancé a new car. Right from the get-go I felt comfortable as I was looking around the car lot with Chris. He never once, through the entire process, made me feel like he was selling me something or pressuring me to make a decision. Felt like I was car shopping with a friend who listened to what I wanted and made sure it checked every box on my list, including the price. I have purchased a dozen or more cars in my lifetime. 4 from Sam Pack's Ford including my 1st truck when I was 16 to my brand new F-150 Lariat. Chris takes the cake of best salesman I've purchased from. I true blessing for him to cross my path. So honest, humble, helpful and most importantly, went above and beyond for me. I mean he was as excited as I was when the deal was done making the post purchase feeling even better of an experience. Guys like Christopher Krause are a needle in a haystack. You just don't run across true humble and kind people like that anymore. I'm not sure I will ever buy a car from anyone else other than Chris for the rest of my life. I will follow him wherever he goes if he were to ever leave, he is just that good. If you have never bought a car before or are nervous about the whole process, take my advice and find Christopher Krause. You won't regret it. I hope Sam Pack doesn't let this guy go or tarnish his character. He is what got me to buy, not the dealership, not the deals, not the car, him. He made sure I was taken care of and made me feel like the whole car buying experience was like a celebration. Not one stressful or uncomfortable moment. Many thanks Chris. Never change! As far as the finance department, Michael Pisarik was great! He made this car buying experience the quickest I've ever gone through without paying cash. 5 stars to both. Lastly, a big thank you to Christopher's manager, Justin, who approved Chris' request to let me take the car home and trusting me with it. If I hadn't been able to take the car home, I'm not sure the purchase would have come to fruition and the relationship built. It was a tight timeline I had, and Justin allowed Chris to help work within my timeline. Jeremy Elder 2016 Ford Mustang GT/CS More

Best car shopping experience Jared was a delight to work with! We had visited another dealership and the customer service experience was very disappointing. We did not expect th Jared was a delight to work with! We had visited another dealership and the customer service experience was very disappointing. We did not expect the excellent service Jared gave us. He was not only courteous and helpful on the phone, but he was also attentive to our needs when we wanted to look at a truck in the evening. We were blessed to work with Jared, who is both professional and personable. He has excellent knowledge of the truck we were considering, and comparative vehicles, and he understood what we specifically needed, and was willing to search for it. We will be working with him again in the future. Thank you for making our truck purchase a great experience! More

rail mechanic He is very good and seems to be very honest and helpful and getting a type of vehicle you want I recommend him to anyone I bring their looks for a car He is very good and seems to be very honest and helpful and getting a type of vehicle you want I recommend him to anyone I bring their looks for a car to get an honest answer thanks Todd. Looking forward of using in the future. More

A very painless experience. Jeff Flaishans was extremely helpful. He got me the deal I wanted and wrapped the whole thing up in one day. Closing was the fastest and smoothest I Jeff Flaishans was extremely helpful. He got me the deal I wanted and wrapped the whole thing up in one day. Closing was the fastest and smoothest I have ever experienced. More

5 Star Service Flash made this experience easy and painless. I was screwed over by the previous dealership in Waxahachie and Flash, Jared & Michael not only helped Flash made this experience easy and painless. I was screwed over by the previous dealership in Waxahachie and Flash, Jared & Michael not only helped me get out of the bad deal but got me lower payments. We received all around GREAT customer service and we truly appreciate everyone working as hard as they did to get us the best deal possible. Thank you!! More

Full Sham I do not know, how and who writes reviews. Pls, do not go to buy a second car from these people. After buying a second car I will not be able to get I do not know, how and who writes reviews. Pls, do not go to buy a second car from these people. After buying a second car I will not be able to get another credit for 2-3 years. They pulled 5 times my credit score, high interest was given after I sighed all papers. Do not believe to a sweet talk to their financial employees. I did call to a store manager and never got a personal contact. P.S. Be careful trading your car. More

Rudest Sales, management. Only thing Good is Service Dept worst experience ever. will NOT ever be back. Have never been treated so poorly or disrespectful in my life. Refuse to deal with anyone other than Dre worst experience ever. will NOT ever be back. Have never been treated so poorly or disrespectful in my life. Refuse to deal with anyone other than Drew in service. Every sales manager rude beyond measure. More