Sam Pack's Five Star Ford Carrollton

Dream car This was an amazing car buying experience. Everyone was super friendly and welcoming. Michael Chenarides and Justin McCarroll were very patient with m This was an amazing car buying experience. Everyone was super friendly and welcoming. Michael Chenarides and Justin McCarroll were very patient with me and wanted to make sure I was completely satisfied and with their help and the tedt of the staff I was able to drive off in my dream car brand new mustang gt. If you need a car and want amazing service go to Sam Packs Ford in Carrollton. This is gonna be the only Ford I go to for service and future car purchases. More

Fantastic experience Very one was so very nice and helpful. I especially want to thank Phil Marsteller and Joseph Walker. I highly recommend this dealership to everyone. Very one was so very nice and helpful. I especially want to thank Phil Marsteller and Joseph Walker. I highly recommend this dealership to everyone. More

Enjoyable experience & large selection of new 2019 Rangers I took my 2013 Explorer in for a leak in my 4WD PTU and realised that it was not worth fixing the 171,000 mile vehicle. Service Advisor, Kenneth Fair I took my 2013 Explorer in for a leak in my 4WD PTU and realised that it was not worth fixing the 171,000 mile vehicle. Service Advisor, Kenneth Faircloth assisted me repeatedly as I tried to determine what I needed to do regarding my 2013 Explorer. Once I decided to purchase a new Ranger, Kenneth put me in touch with Sales Manager Raj Patel, Sales Associate Emmanuel Avila. Finance Manager Tommy Ly did not pressure us to purchase anything we were not interested in. My visit to Sam Pack in Carrollton was worth the time I spent there. Emmanuel was literally running around coordinating the trade in assessment, pulling out the vehicle I was interested in which was buried in the sea of new Rangers. Then Emmanuel retrieved us as we roamed the lot making sure we saw all the many Rangers Sam Pack had. Emmanuel is polite, energetic, and pleasure to work with. Give this young man a chance to impress you. I will not hesitate to make the trip from McKinney to Sam Pack in Carrollton for car purchases and service. Bonus that they are very close to my job as well. More

Review Great service. Knowledgeable, listens to my needs. Answered all my questions. Let me know some of the issues that might arise and how to take care of Great service. Knowledgeable, listens to my needs. Answered all my questions. Let me know some of the issues that might arise and how to take care of them More

Great Experience Everything went smoothly and we got a great deal. Jared was very courteous and knowledgeable. He took the time to explain all the technology and w Everything went smoothly and we got a great deal. Jared was very courteous and knowledgeable. He took the time to explain all the technology and we appreciate his patience since it has been a while since we've purchased a car. Mark & Sandra More

He is great and kind I would really recommend he is very friendly and knows what he is doing he knows how to explain to me and he really convinced me to buy this car I would really recommend he is very friendly and knows what he is doing he knows how to explain to me and he really convinced me to buy this car More

Best car buying experience ever! We had a great experience at this dealership. Normally I hate going to the dealerships because you have to spend the whole day! Don Wagner was our sal We had a great experience at this dealership. Normally I hate going to the dealerships because you have to spend the whole day! Don Wagner was our salesman, and he did a wonderful job and made us feel very welcome. He also did a great job explaining everything to us. We are planning on coming back for our next vehicle. Thank you to Jerry Reynolds aka "The Car Guy"on WBAP/820 for referring us here! More

Awesome Otilio was very helpful and patient while we were looking at different cars. He took the time to show us all the car features and even gave us mainten Otilio was very helpful and patient while we were looking at different cars. He took the time to show us all the car features and even gave us maintenance tips and services provided by the dealership. Couldn't have asked for a better sales person. More

great place This is a great place to buy a new truck. I have bought several new trucks here and have been treated with great respect. I have always been very rela This is a great place to buy a new truck. I have bought several new trucks here and have been treated with great respect. I have always been very relaxed with no pressure from anyone. I called on Friday 8/16/2019 early afternoon. I talked with Reuben about a new truck. I had bought a new truck from Reuben 2 1/2 years ago; he remembered me and knew what type if truck I like. I might add I live in Midland, TX. by 6:30 PM Reuben had found me what I was looking for with even more features then I even knew came with these trucks. Reuben sent me photos of the truck that evening. The next morning my wife and myself drove to Carrollton, TX, we met with Reuben about 9:00 AM he let me know he was working on the paperwork. Then we met with Chris Krause who brought the new truck to the front for me to test drive. After the deal was done Chris set in the truck with me and helped me to sync my phone to the truck and went over all the features of the truck that I never knew about. Chris was very knowledgeable about all the great features with this truck. Ruben and Chris Krause are the best gentlemen to work with. I also worked with Michael Pisarik in finance, he worked out the best deal with extended warrantee and maintenance for me at a great price. Reuben, Chris, and Michael are great people to do business with. each one is very educated and knowledgeable in the respected fields. Each treated me and my wife with respect and friendliness. Sam Pack's Five Star Ford Carrollton, TX is the best place I have dealt with buying trucks and autos of anywhere I have ever been. By noon I drove off with my new F250 Lariat back to Midland, TX with a big smile on my face. More