Sam Pack's Five Star Ford Carrollton
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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THE WHOLE PACKAGE! Thoroughly enjoyed working with David per getting my 2nd Ford Escape SE - Worked with me, providing exceptional client service - Above & beyond assi Thoroughly enjoyed working with David per getting my 2nd Ford Escape SE - Worked with me, providing exceptional client service - Above & beyond assistance - Patient/no pressure Thanks David! More
Good experience They were very friendly and very helpful very knowledgeable and they made it quick and easy The sales Man was very helpful explained all the features They were very friendly and very helpful very knowledgeable and they made it quick and easy The sales Man was very helpful explained all the features and took a good bit of time with us to make sure we understood everythingAnd they had a very good selection to choose from More
Great Dealership We have bought our last three cars from 5 Star Ford in Carrollton and have always had a very easy and pleasant experience. Everybody there is friendly We have bought our last three cars from 5 Star Ford in Carrollton and have always had a very easy and pleasant experience. Everybody there is friendly, knowledgeable and enjoyable to work with. All of the departments at this dealership are excellent. We used the dealership service department for all of the maintenance on the vehicles and have always been treated right. More
My wife could not be happier! She loves her new F-150 from you guys. I appreciate the hard work and diligence of Jason Simboli, and management. I would most certainly come back to Sam Pack 5 Star Ford in from you guys. I appreciate the hard work and diligence of Jason Simboli, and management. I would most certainly come back to Sam Pack 5 Star Ford in Carrollton. If you're reading this and you are thinking about whether or not to do business with them, yes, do it. Don't go anywhere else. More
Five star buying experience at Five Star Ford in Carrollton I purchased a 2017 Ford Explorer on 14 Nov 2019. Superior experience. I told them what I wanted to pay out-the-door and both sides negotiated in good I purchased a 2017 Ford Explorer on 14 Nov 2019. Superior experience. I told them what I wanted to pay out-the-door and both sides negotiated in good faith to get to a number we could all say "yes" to. Solid value on my trade. No pressure. No hassles or double-tqlk. I couldn't drive the vehicle away; they had to complete the certification inspection and detailing. It was promised it would be ready in a couple of days (no problem); it was ready the next day. I'll do business with them again. Five stars to my sales guy, Alex Valles, and the management team supporting him. More
Used Car Purchase with a "5 Star New Car Experience" Very professional from the second we got out of the car from the parking lot. A salesman greeted us with a handshake and led us in to the dealership t Very professional from the second we got out of the car from the parking lot. A salesman greeted us with a handshake and led us in to the dealership to meet our salesperson to buy our vehicle. From there, we got coffee and sat down with our Used Car salesman to look at the car. We went for a test drive, vehicle was washed and very detailed! Went through paperwork and finalized sale! Sales associates went far and beyond all efforts to make us happy and a smooth transaction! More
Your service dept sucks Kevin is a joke! Couldn’t fix my car and made me the customer go out on the lot in the pouring rain to get a badge out of my car while he sat on his butt nice n dry! He never returns car and made me the customer go out on the lot in the pouring rain to get a badge out of my car while he sat on his butt nice n dry! He never returns calls. I won’t be back More
Professional Great customer service! Great down to earth people, very professional and I'm glad I choose to do business with Sam Pack Five Start Ford. Phil did a g Great customer service! Great down to earth people, very professional and I'm glad I choose to do business with Sam Pack Five Start Ford. Phil did a great job on all aspects of the buy very clear and detail. More
No hassle! My 2011 Fusion had given me all it could. Clay Young assisted with the service call, but when I realized the expense to fix was more than I wanted to My 2011 Fusion had given me all it could. Clay Young assisted with the service call, but when I realized the expense to fix was more than I wanted to spend, I met with Danny Forsee who is my go-to salesman. I've purchased several vehicles with his help. He knows what I want and doesn't waste my time trying to sell me something else. In three hours I was driving away with a new car! More
I almost walked away before getting in touch with Phil. He sold me a truck with out “selling” me a truck. Reasonable, laid back, and didn’t waste time. Great experience. Ruben was great too. He sold me a truck with out “selling” me a truck. Reasonable, laid back, and didn’t waste time. Great experience. Ruben was great too. More