Sam Pack's Five Star Ford Carrollton

Five Star Ford, and Austin Moore made my buying experience so easy. Helping with what was best for our family situation. He has kept in contact with us to make sure we have pleased and we have our experience so easy. Helping with what was best for our family situation. He has kept in contact with us to make sure we have pleased and we have our new Explorer it has been a perfect fit for us. Austin is a wonderful sale person. Sam Pack thank you for keeping such a great sales force. More

My experience with purchasing my 2020 Ford Edge was very easy. Austin Moore was very knowledgeable about the car and made it easy for me to understand the functions of the car. He went above and beyond to easy. Austin Moore was very knowledgeable about the car and made it easy for me to understand the functions of the car. He went above and beyond to make sure I got the car I wanted, the color I wanted and with a monthly payment I needed. He also delivered the car to my residence. I am very thrilled with the vehicle I now have and will recommend Austin Moore and Sam Pack Five Star Ford Carrollton to other friends and family who are looking to purchase a vehicle. More

I called Austin on a Friday about helping my nephew find a certain car he wanted. My nephew contacted him on Monday by Tuesday afternoon Austin had found a car and arranged a test drive. My nephew picked up a certain car he wanted. My nephew contacted him on Monday by Tuesday afternoon Austin had found a car and arranged a test drive. My nephew picked up his new mustang the next Monday. Austin treated my nephew so good. I am so happy for him and so pleased with the customer service Austin provided him. Thanks Austin for taking care of my nephew. More

Excellent service 100% recommended and very good prices very good service that they gave me thank you very good service that they gave me thank you More

Very nice dealership. The people were very polite and generous. Made buying my first car very easy. generous. Made buying my first car very easy. More

I had a wonderful time buying my 2020 F150 Lead Foot, badass truck in August 2020. It went very smooth with RJ, the sales Mgr. and longtime Cowboy fan, like me. He gets his people started. Then RJ gl badass truck in August 2020. It went very smooth with RJ, the sales Mgr. and longtime Cowboy fan, like me. He gets his people started. Then RJ glided me over to the Dude, the Big Easy Salesman, Jared Wingard. He is smooth and cool and pressureless. He then rolled me to financial guru Mike Pisarik, the Okie, like me, and he was personable and efficient! So, I was elated, I had my brand new truck! How could it get better? Well, like dessert, the lovely Alexandra suddenly appeared . She desired to “make it MY Truck”. She helped personalize it for me with cool assessories that just seemed necessary. And today? I still love this truck! Now remember, as my late Dad, the original JP, used to say, “there ain’t nuthin free in this world!” For them to help me, I had to help them with 1. Great credit 2. Great attitude 3. Have enough money to not worry about it. You can’t take it with when your times up. It was a great place to buy a vehicle for me! More

This dealership was honest and straightforward with pricing. No hidden fees, no "addendum" upcharge--even in this market when other dealerships in the area are adding market value increases to MSRP. Lo pricing. No hidden fees, no "addendum" upcharge--even in this market when other dealerships in the area are adding market value increases to MSRP. Low pressure. Knowledgeable sales staff. My wife felt comfortable at this dealership right away. Best experience we've had car shopping in a long time. Jared Wingard was excellent. More

Clean , perfect location of the highway , and everyone you meet is friendly . My sales consultant Jared Wingard is very helpfull on find the exact car you want. you meet is friendly . My sales consultant Jared Wingard is very helpfull on find the exact car you want. More

I had a very stressful situation where I needed a car immediately and Derek was incredibly reliable, honest and resourceful. I came in somewhat close minded, having driven the same car model twice and wa immediately and Derek was incredibly reliable, honest and resourceful. I came in somewhat close minded, having driven the same car model twice and was ready to buy it for the third time. In a matter of minutes, Derek sent over other options that he thought would be a better fit for my needs, ran all of the numbers, and went over the pros and cons with me. I couldn’t believe how easy and seamless the whole process was. Most importantly , he kept himself out of the sale and put himself in my shoes. He will be with you from the beginning to the very end until he knows you’re happy! I couldn’t be more thrilled with the vehicle I have now and I probably wouldn’t have known to try it out if it weren’t for him and his expertise. I know that when I send people over to him, they will be in the best hands! Thanks Derek, and Sam Pack’s Five Star Ford for all of your help! Truly impressed! More

I visited my Ford dealer to service my vehicle and to discuss a sale/trade. Also, discussed was damage to my car and windshield. The dealership rep, Jared Wingard, was knowledgeable, fair and especiall discuss a sale/trade. Also, discussed was damage to my car and windshield. The dealership rep, Jared Wingard, was knowledgeable, fair and especially polite. Great experience! More