Sam Pack's Five Star Ford Carrollton

They always go above and beyond for me. They match me with the vehicle o want and terms I need They match me with the vehicle o want and terms I need More

Worked with Jared Wingard for the 16 months it took for Ford to make my new Maverick. Stayed in touch and did not try and change the deal to over MSRP like some greedy dealerships do. Ford to make my new Maverick. Stayed in touch and did not try and change the deal to over MSRP like some greedy dealerships do. More

Danny Forsee at Sam packs five star Ford in Carrollton is Amazing. My Mom and I are return customers since 2005 with the purchase of our Ford focus. And still as of today, with the purchase of our new Ford f Amazing. My Mom and I are return customers since 2005 with the purchase of our Ford focus. And still as of today, with the purchase of our new Ford fusion, Danny foresee made it effortlessly simple From welcome handshake to the congratulatory handshake upon departure with our beautiful new car....Danny felt like family--- emulating the trust and assurance as if I was buying this car from my own Thank you Sam Pack's for homing some of the best and most genuine sale persons EVER. More

We bought our new 2024 F350 Limited with Jared Wingard and we could have not been more satisfied. He was very thorough and explained everything in detail throughout the whole process. Even when we hit a " and we could have not been more satisfied. He was very thorough and explained everything in detail throughout the whole process. Even when we hit a "bump in the road" he was very patient with us, answered ALL of our questions and addressed all of our concerns. And we cant forget about Alexandra Benvenuto in Accessories!!! She has our new truck looking so good with the custom wheels. All the upgrades were well worth it, we got stuff done that I did not even know was possible. She is the best!!! Luis Gonzalez in financing made it simple, smooth and easy! Thanks for an amazing experience!!! Lane & Monica Dennis More

Bought my New 2023 F150 from Jared Wingard. From start to finish, Jared ensured the process was as seamless and expeditious as possible. Great experience with phenomenal customer service. Five From start to finish, Jared ensured the process was as seamless and expeditious as possible. Great experience with phenomenal customer service. Five out five stars! More

I had a great experience at 5 star Ford in Carrollton. I went to them in June and placed an order for a 2023 Bronco. They helped me from start to finish. Explained all the options in detail, all the pros I went to them in June and placed an order for a 2023 Bronco. They helped me from start to finish. Explained all the options in detail, all the pros and cons of each. I got updated frequently while I waited for the vehicle to be built. It was a great buying experience. More

Jared and Trey were great to deal with. The process of buying a vehicle has never been smoother. The process of buying a vehicle has never been smoother. More

I had an exceptional experience at Sam Pack's Five Star Ford in Carrolton. I walked in the door and was immediately helped out by Jared. I told him the car I was interested in, we test drove it, he answere Ford in Carrolton. I walked in the door and was immediately helped out by Jared. I told him the car I was interested in, we test drove it, he answered all my questions and got the buying process started. They gave me excellent value for my trade in and were very transparent about the pricing and negotiation on the vehicle of interest. The financing process was very smooth. I will definitely be back and recommend this location in the future! More

Sam packs was excellent. They gave me a great trade in value and sourced my F150 lightning with ease. They gave me a great trade in value and sourced my F150 lightning with ease. More

I recently had the pleasure of visiting Sam Pack's Ford in Carrollton and I must say, it was an outstanding experience from start to finish. We were cared for by the exceptional team that immediately Ford in Carrollton and I must say, it was an outstanding experience from start to finish. We were cared for by the exceptional team that immediately made us feel welcome and valued, even though we arrived at the end of the Cowboy game (a little grumpy from an afternoon of car shopping) and were there for one of their lowest priced deals- a Wrangler! What truly set Sam Pack's Five Star Ford apart was the exceptional service provided by the entire team as one cohesive unit. Christopher Kraus was our sales consultant, Scott Saveraid welcomed us, Joseph Walker discussed aftermarket options and finally we were taken to Luis Gonzalez in finance. Rusty Walls got it rolling on the phone and even sent a video of the Jeep. They were all so kind and helpful. Scott welcomed us as we came in and got us right over to Chris. From the moment we met Christopher, it was evident that he was passionate about Sam Pack’s Ford and genuinely cared about his customers. Christopher's knowledge and expertise were evident as he guided us through the entire process, addressing any concerns we had along the way. He made us feel comfortable and valued as customers, going the extra mile to ensure that we were satisfied with our decision. His willingness to climb into the back of a two-door Jeep Wrangler with a smile and a laugh demonstrated his commitment to providing exceptional service. His dedication to customer satisfaction and his belief in this company was evident in every interaction, making us feel confident and reassured throughout the entire process. He exemplified professionalism, knowledge, and a genuine passion for this dealership. When we started talking aftermarket options, Joseph Walker joined us to discuss our specific needs and preferences. He took the time to understand our requirements and went above and beyond to find the perfect solutions for us. Finally, Luis Gonzalez, in finance, was a pleasure to work with. He was kind, helpful, and took the time to explain all our options in a clear and compassionate manner. He made sure we understood every step of the process and ensured that we were comfortable with our decisions. They all acted like we were their best friends repeatedly saying “we want you to be our customers for life!” They stayed focused and never rushed us. You never would have known there was a game on with the generous attention they gave us. We only knew because of the Cowboy jerseys that they were proud to have been given by the owner who they were happy to share was a great guy and again reminding us that ‘Sam Pack wants customers for life’. They were terrific and made it a great day. As we concluded the purchase, each team member stayed to congratulate us, reinforcing their commitment to having us as "customers for life." Their genuine enthusiasm and belief in Sam Pack's Ford as a dealership were evident, making the entire day memorable. I firmly believe that when making a significant purchase, it is essential to feel good about the experience. Sam Pack's Ford team not only met but exceeded my expectations, making the entire process a truly terrific experience. I wholeheartedly recommend Sam Pack's Ford in Carrollton to anyone in search of excellent service, knowledgeable staff, and a dealership that truly cares about their customers. Sam Pack's Ford has undoubtedly earned my trust and recommendation as a dealership that cares deeply about its customers. More