
Sam Pack's Five Star Ford Carrollton
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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David Keen is the greatest! I have bought 5 vehicles from David. He Always helps me get into the next truck. I put 326,000 miles on the last Ford f-150. Ford is the best running I have bought 5 vehicles from David. He Always helps me get into the next truck. I put 326,000 miles on the last Ford f-150. Ford is the best running truck on the road and Sam Pack % Star Ford has the best people to work with! Steve Sackett More
So glad I found him I have been with Jonathan for so many years , he always takes care of me. I am so glad I found him at Carrollton five star , I really thought it was t I have been with Jonathan for so many years , he always takes care of me. I am so glad I found him at Carrollton five star , I really thought it was too far at first , it really was not I was there in 25 min. More
Great Guy! Carl was very helpful with buying my first car, helped me get the car i wanted and even tired to lower down the price. Thank you Carl with helping me Carl was very helpful with buying my first car, helped me get the car i wanted and even tired to lower down the price. Thank you Carl with helping me get my car! More
Great buying experience. I contacted the dealership via Sam's Club by phone and told David that my last vehicle took 3+ hours at the dealership and I did not want that again. I contacted the dealership via Sam's Club by phone and told David that my last vehicle took 3+ hours at the dealership and I did not want that again. This purchase was as easy and quick. I knew what I wanted and they had it and we came to terms quickly. I assumed I would have to bring my trade in, but we discussed over the phone and told them of my other offers and we concluded on a price. The hardest part was finding my 2007 F-150 title. David delivered my new truck and picked up my old one and I signed the paperwork. You can't get any better than that. P.S.- I live 80 miles from the dealership. More
No more 20 year old cars for me. Thanks 5Star Ford!! I was completely blown away by the 5 Star Ford team that made buying a used car such a trustworthy and comfortable experience. I had not purchased a I was completely blown away by the 5 Star Ford team that made buying a used car such a trustworthy and comfortable experience. I had not purchased a new or used vehicle in 15 years, so I was skeptical as I started the process (through an invitation from my bank, to contact SP5Star Ford). R.J. Rebolloso LISTENED to the particulars of our situation, and assisted us in getting financing. He went out of his way to work with us and respect the confines of our budget. He placed us in the capable and caring hands of Melanie Lucero. What a joy to work with someone so knowledgeable and compassionate. She was patient with all my questions (hundreds of them!),answered them honestly, and devoted her time and attention to walking us through our options and guiding us to make the best decision possible on our pre-owned certified 2014 Ford Taurus! Art Ontiveros was thorough in explaining our financing and helped us add an additional service maintenance plan, which gives me peace of mind considering I had previously driven cars that were 15-20 years old and required a lot of money to maintain. --- Would I recommend Sam Pack's 5 Star Ford....ABSOLUTELY. In fact, my neighbors all knew of our 'old' car situations and asked how we were able to get such a beautiful, ruby red Taurus. I said 'you can thank the team at 5 Star Ford'!! If R.J. had not helped us with the financing and given us the best purchase price possible, I would be driving another 20 year old car bought on CList.. So....don't be skeptical, or stereotype this car dealership. Based on my experience, SP5Star Ford is a dealership with quality vehicles, quality employees, and quality service. R.J., Melanie, and Art are real people, like you and me. They value integrity. Give them a chance to win your loyalty. Check them out when you are ready to make your next 'new' or 'used car' purchase! More
Completely Satisfied Mr. Bryant went out of his way to make sure I was "completely satisfied" with the 2007 Lexus IS 350 I purchased from him. He delivered on that promise Mr. Bryant went out of his way to make sure I was "completely satisfied" with the 2007 Lexus IS 350 I purchased from him. He delivered on that promise and I would definitely recommend him if you're looking for a new or pre-owned vehicle. More
Friendly & Genuine Car Buying Experience Go see the team at Sam Pack's 5 Star Ford to buy or lease a new car. They are there to make you feel comfortable, like family. I am a single female Go see the team at Sam Pack's 5 Star Ford to buy or lease a new car. They are there to make you feel comfortable, like family. I am a single female who has had some truly horrible car buying experiences. Trey, Art, and Reuben made me feel like they were taking care of their sister. They took great care of me and were so respectful. Every car buying experience should be as comfortable as the one I had at SP5SF! More
"Outstanding" I really mean outstanding! I had a great experience with this team. I went in to purchase a vehicle I found on the web. Melanie, Dennis, and Brandon m I really mean outstanding! I had a great experience with this team. I went in to purchase a vehicle I found on the web. Melanie, Dennis, and Brandon made me feel comfortable and at ease with my decision. There was no pressure and they were patient with me while answering all of my questions. This team made me feel right at home. Thank you all once again! More
Great experience Reuben Krause got it done. He was honest and did what he said he would. I would highly recommend this dealer! We purchased two new Fords. The pric Reuben Krause got it done. He was honest and did what he said he would. I would highly recommend this dealer! We purchased two new Fords. The price was right, the service was good and they got them cleaned up and ready to drive off the lot quickly. More
Awesome place & Melanie Lucero is wonderful! Melanie Lucero was great to work with. We have bought 4 cars from this dealership over the last 9 years. This is by far, hands down the best dealers Melanie Lucero was great to work with. We have bought 4 cars from this dealership over the last 9 years. This is by far, hands down the best dealership anywhere! We also had a great experience with Brandon Matthews in finance. We take our cars for service and Clay Young has always been such a help. From sales to service - we Thank you both and I am sure we will see you again next time we are looking! More