
Sam Pack's Five Star Ford Carrollton
Carrollton, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Excellence Just bought a used 2013 F150 Raptor from Melanie Lucero. She delivered a great experience from the moment we walked into the showroom. I would highly Just bought a used 2013 F150 Raptor from Melanie Lucero. She delivered a great experience from the moment we walked into the showroom. I would highly recommend her to anyone looking for a new / used Ford !. -Tommy More
Second truck this year Just bought a new 2014 F150 Supercrew Lariat from Jennings Bryant. Bought my wife a 2014 Explorer Limited in February and enjoyed the experience so m Just bought a new 2014 F150 Supercrew Lariat from Jennings Bryant. Bought my wife a 2014 Explorer Limited in February and enjoyed the experience so much that I specifically went back to Jennings for the F150. He is a pleasure to work with and goes out of his way to ensure that you get exactly the vehicle you want at the best price in the DFW area. I know that I will be sending my three children to see Jennings when they are ready for a new vehicle. Great job Jennings and I love doing business with you. More
Excellence Jennings Bryant was an absolute pleasure to work with. He went above and beyond to provide me with the best customer service I have ever experienced. Jennings Bryant was an absolute pleasure to work with. He went above and beyond to provide me with the best customer service I have ever experienced. He really goes to work for the customer and ensured I received the best deal possible. This is how buying a car should be and I know exactly who I will go to for my next purchase. Thank you Jennings and thank you 5 star ford!! More
Super Experience I just bought a used F-150 at 5 Star. We had me Jennings last spring when I came in for a Ford test drive. He was great then explaining all he could I just bought a used F-150 at 5 Star. We had me Jennings last spring when I came in for a Ford test drive. He was great then explaining all he could about the F-250 I was test driving. He was still the same when we came in to look at the F-150. When I had questions about what the dealership would do to get the truck ready for selling he brought in R. J. Rebolloso to answer them. At the end I asked if there was any discount for loyal Car Pro Show listeners. Jennings checked and yes there was. Our whole experience at 5 Star was great and we hope to be back within the next year to get a new Expedition. More
Best selection by far with best prices Their inventory by far is the best in Texas. We had so many cars to choose from it was amazing, even though we found a used one that was perfect for u Their inventory by far is the best in Texas. We had so many cars to choose from it was amazing, even though we found a used one that was perfect for us. Only place ever I buy my cars from. Jennings Bryant was on fire as a salesmen. Told him what we wanted and made it happen. More
Very helpful and honest Service was awesome and everytime I have called I have had everything taken care of. Best first car purchase experience. When I left the dealership I Service was awesome and everytime I have called I have had everything taken care of. Best first car purchase experience. When I left the dealership I felt very satisfied. More
Excellent Employees I had to take my focus to the shop, I want say how friendly, caring, knowledgeable Garrett in service is. I want to say that RJ, Jorge are two b I had to take my focus to the shop, I want say how friendly, caring, knowledgeable Garrett in service is. I want to say that RJ, Jorge are two best employees bar none in the car sales business. I am very impressed and I will continue to buy fords from Sam Pack, Carrollton. More
David Keen was the Best I had purchased a truck from David a couple of years ago, he was a fantastic. I found a truck on line, so I went to see David. He found the truck and I had purchased a truck from David a couple of years ago, he was a fantastic. I found a truck on line, so I went to see David. He found the truck and went for a ride, decided I want to purchase. He made all the arrangements and I was on my way in a very short time. He did a follow up call the next day to make sure I was still happy with the purchase. David will find or do whatever is necessary to find the vehicle you want. Michael in finance was also great. He had me in and out in 10 minutes, the quickest time in a finance office ever. More
Love my Fords and 5Star!!!!!!!! I have bought 6 vehicles from this dealership in the last 18 years so I would say that I am extremely happy with them and also I would highly recomme I have bought 6 vehicles from this dealership in the last 18 years so I would say that I am extremely happy with them and also I would highly recommend this dealership for both sales and service to anyone who wants to know. My son and my sister have also bought their new trucks at 5Star this year as well. I worked with David Keen (who by the way was AWESOME) in purchasing my Expedition this month. Thanks also to Cheryl, Trey, Brandon and the rest of the staff for a wonderful experience. More
Best Dealership Ever David Keen is the best vehicle salesman ever. I have just purchased my second truck from him. He helps me with picking out the right vehicle for me, David Keen is the best vehicle salesman ever. I have just purchased my second truck from him. He helps me with picking out the right vehicle for me, not him, in a way that is low-pressure and truly helpful. I was in a time crunch and he got me through finance, with the help of Michael, in record time -- less that 15 minutes. Unheard of. By the way, Clay is the best service person I've ever worked with and will not hesitate to bring my new F150 Raptor to him for maintenance and repairs. More