Sam Pack's Five Star Ford Carrollton

Friendly & Genuine Car Buying Experience Go see the team at Sam Pack's 5 Star Ford to buy or lease a new car. They are there to make you feel comfortable, like family. I am a single female Go see the team at Sam Pack's 5 Star Ford to buy or lease a new car. They are there to make you feel comfortable, like family. I am a single female who has had some truly horrible car buying experiences. Trey, Art, and Reuben made me feel like they were taking care of their sister. They took great care of me and were so respectful. Every car buying experience should be as comfortable as the one I had at SP5SF! More

"Outstanding" I really mean outstanding! I had a great experience with this team. I went in to purchase a vehicle I found on the web. Melanie, Dennis, and Brandon m I really mean outstanding! I had a great experience with this team. I went in to purchase a vehicle I found on the web. Melanie, Dennis, and Brandon made me feel comfortable and at ease with my decision. There was no pressure and they were patient with me while answering all of my questions. This team made me feel right at home. Thank you all once again! More

Awesome place & Melanie Lucero is wonderful! Melanie Lucero was great to work with. We have bought 4 cars from this dealership over the last 9 years. This is by far, hands down the best dealers Melanie Lucero was great to work with. We have bought 4 cars from this dealership over the last 9 years. This is by far, hands down the best dealership anywhere! We also had a great experience with Brandon Matthews in finance. We take our cars for service and Clay Young has always been such a help. From sales to service - we Thank you both and I am sure we will see you again next time we are looking! More

Great experience Reuben Krause got it done. He was honest and did what he said he would. I would highly recommend this dealer! We purchased two new Fords. The pric Reuben Krause got it done. He was honest and did what he said he would. I would highly recommend this dealer! We purchased two new Fords. The price was right, the service was good and they got them cleaned up and ready to drive off the lot quickly. More

A+++++++ dealership Great experience with Melanie and the sales people. Professional communication and friendly people. Quick response back from the sales especially my s Great experience with Melanie and the sales people. Professional communication and friendly people. Quick response back from the sales especially my sale person Melanie. I will recommend the dealership to all my friends. Great great communication and an A+++++++++ Dealership in the town. More

Highly Recommended !!! Reuben Krause is awesome !!! It's been a year since I bought my 2014 Mustang GT and I'm still writing reviews about this guy. Reuben was very profes Reuben Krause is awesome !!! It's been a year since I bought my 2014 Mustang GT and I'm still writing reviews about this guy. Reuben was very professional, paid attention to the details in what i was looking for, and did not try to pressure me into making a split second purchase. What impressed me the most, however, is when the manager and I could not come to an agreement and I broke it to him that, "there was no deal", he was understanding and DID NOT try to shove a different car at me to make a sale. It was a great experience and would highly recommend this place. Also, during the finance part of things, Art Ontiveros was a great help. He was upfront about all the costs and explained everything in a way that could be easily understood. I was highly impressed by his level of professionalism and hope to someday work with these guys again. More

Great experience! I went to Five Star Ford in Carrollton just looking to test drive some trucks and was assisted by Reuben Krause. Reuben showed incredible patience in I went to Five Star Ford in Carrollton just looking to test drive some trucks and was assisted by Reuben Krause. Reuben showed incredible patience in letting me test 6 new trucks and multiple used vehicles. He did such an outstanding job with his low pressure sales approach that I ended up purchasing a 2011 Certified Pre-Owned F-150. Reuben is outstanding to work with and is a very honest sales person who takes the time to do all that he can to assist you in the car buying process. I would not hesitate to work with him again and I have already told several friends to head his way when it is time to replace their trucks. More

Treat you like family I have purchased three F-150's from this dealership. In the past I have worked with Dennis White. Dennis is extremely knowledgeable and experienced. I have purchased three F-150's from this dealership. In the past I have worked with Dennis White. Dennis is extremely knowledgeable and experienced. He will ensure that you get the deal you are looking for. He always makes you feel like he is on your side. On my last and most recent purchase I had the pleasure of working with Mel Lucero. She is very professional and makes you feel like family. She will treat you with respect and dignity. I feel her integrity is second to none. If you have had a bad experience with another dealership, I suggest you go see Mel and she will make things right for you. More

The BEST!!!!!!! Came to the dealership with what i wanted (mo. payment amount, car price, trade in value) and my sales rep Melanie Lucero listened to what i wanted an Came to the dealership with what i wanted (mo. payment amount, car price, trade in value) and my sales rep Melanie Lucero listened to what i wanted and at the end of the day i got what i wanted. It was obvious my request was not the easiest to meet, but she got it done. i highly recommend Melanie Lucero, if you want someone who listens, and is on your side when it comes to working out a deal. this is my second car with five star ford and not my last. Melanie is very sweet, professional and made my purchase easy. ive been to a few dealerships and this is by far the best!!!! More

was very pleased Melanie Lucero is a fantastic salesperson. I sent a quote request via the internet and asked to communicate via email ONLY. Out of several request s Melanie Lucero is a fantastic salesperson. I sent a quote request via the internet and asked to communicate via email ONLY. Out of several request sent Mel is the ONLY ONE that honored my wishes. Her respect for my wishes meant a lot!! I would recommend her to anyone looking for an honest and considerate salesperson. More