Sam Pack's Five Star Ford Carrollton

Quick, relaxed, honest experience. I have little time for purchasing a vehicle, so my effort began with internet research. I found the truck that I wanted on 5-Stars website, and soon I have little time for purchasing a vehicle, so my effort began with internet research. I found the truck that I wanted on 5-Stars website, and soon went to the dealership and introduced to Jess. She quickly found the truck; brought it up front for a quick test drive, and I decided to purchase it. Jess guided me professionally, and quickly through the rest of the buying experience, and I was soon on to "life," in my new truck. The experience was very positive starting with the internet to driving off the lot. Thanks, Shannon More

Great place to buy a vehicle! I worked with Sean Pinegar, the internet manager - what a great guy! Everything he promised online and by phone was true. Everyone I worked with at I worked with Sean Pinegar, the internet manager - what a great guy! Everything he promised online and by phone was true. Everyone I worked with at this dealership was kind, professional, and efficient. I bought a truck and had a topper installed in two hours. I highly recommend Sam Pack's Five Star Ford in Carrollton. Ask for Sean, he will do everything he can to make your buying experience as good as it get's! More

Excellent Salesperson! Melanie was extremely helpful and very through with the process of finding me just the right vehicle that would fit my particular circumstance, her kn Melanie was extremely helpful and very through with the process of finding me just the right vehicle that would fit my particular circumstance, her knowledge and "no quit" attitude went a long way in my decision to buy. I would and will recommend her to anyone I know looking... More

My 10th Car!! Melanie and the whole team (Mike Munden and Dennis White) are amazing. Would not buy any place else. Very honest and trustworthy folks not to mentio Melanie and the whole team (Mike Munden and Dennis White) are amazing. Would not buy any place else. Very honest and trustworthy folks not to mention you get a great deal:) More

Great place to buy a truck or auto. Sam Pack's 5 Star Ford – Carrollton was a great experience I met with Reuben Krause who went way out of his way to get me in to a new truck and get me Sam Pack's 5 Star Ford – Carrollton was a great experience I met with Reuben Krause who went way out of his way to get me in to a new truck and get me the best price on my trade in. I could not have met a better man he listen to me on all my concerns and needs and then he went to work to handle all my concerns and needs. It was a great experience working with Reuben. I met with Reuben Saturday morning to look at the F250 Super Duty Lariat that he had picked out for me. I drove it and loved it. I wanted to keep the tires and wheels I had on my trade in so Reuben loaned me his truck to drive while he had the tires changed, filled up the gas tank, and washed the truck. It looked great. Also when I went to pick up I also got to meet Trey Russell (awesome man). Thank you everybody at Sam Pack’s 5 Star Ford for a great experience buying this truck. More

Outstanding Customer Service We have now bought two vehicles from Melanie Lucero. We appreciate her knowledge, passion to provide great customer service, and her personality. We w We have now bought two vehicles from Melanie Lucero. We appreciate her knowledge, passion to provide great customer service, and her personality. We will contine to buy from Five Star Ford and Melanie. More

The best truck buying experience ever. From the minute we walked on the lot it was a first class experience. The staff was very professional and knowledgeable. Definitely will recommend the From the minute we walked on the lot it was a first class experience. The staff was very professional and knowledgeable. Definitely will recommend the dealership and the sales/finance personnel we worked with when buying our truck. More

Easy car buying experience Jeff Long was exactly the guy I needed to speak with. I purchased a 2016 Focus RS from him and the experience was excellent. Brandon was my financ Jeff Long was exactly the guy I needed to speak with. I purchased a 2016 Focus RS from him and the experience was excellent. Brandon was my finance guy and he was very easy to work with. He did an excellent job providing the right products for my needs. Abby walked me through the vehicle orientation process. She was very knowledgeable and kind. She even laughed at my dumb car joke. She also helped me locate Alexandra. Alexandra provided detailed information about a dealer accessory I was interested in purchasing. She had all of the information I needed without even a hesitation. All around great experience. Thanks, Jeff. I appreciate the way you handled this purchase for me. More

Great Experience! After having a nightmare of an experience at another dealership, I tried this Carrollton location. David Barragan, Finance Manager was right on point, After having a nightmare of an experience at another dealership, I tried this Carrollton location. David Barragan, Finance Manager was right on point, excellent customer service, made me feel like he was genuinely concern with making my buying experience the best possible. Can’t say enough about him and their Sales Manager RJ Rebolloso was awesome. More