Sam Pack's Five Star Ford Carrollton

buying a new car I came to this dealership after having visited several others and from the moment my brother and I stepped out of the car, it was a great experience. I came to this dealership after having visited several others and from the moment my brother and I stepped out of the car, it was a great experience. Pat was the salesman who helped us and he was patient, helpful, and very personable. Him and Ryan worked to get the monthly payments I needed. The loan guys made sure I got approved (it was Saturday evening and I had another car loan that was in the process of being settled by insurance, so it was not a walk in the park). I was really thankful that they got me into the car that night and I walked away very happy with the whole experience. I would definitely recommend this dealership for a pleasant, smooth car buying experince. More

Five Stars for sure!!! My wife and I were very pleased with Sean Pinegar. He was easy to work with and made the buying and trading process stress and pain free! Alexandra My wife and I were very pleased with Sean Pinegar. He was easy to work with and made the buying and trading process stress and pain free! Alexandra Benvenuto is great! She looked past me saying no we don't need anything else for the truck. She explained the costs savings/benefits of buying accessories through the dealership at the time of purchase and saved us time and money with the items we wanted True professionalism on her part of the deal!!! Thank you Justin McCarroll for making us feel welcome and appreciated. He was a complete professional and most knowledgeable about the finance and warranty procedures. We appreciated his help and thank him for his time. Awesome job! 5 Stars for sure!!! Kindest Regards, Joe and Monique Farley More

They worked on my schedule which was tough to do! I've purchased a lot of cars in my 55 years. This was easily the best buying experientxe I've ever encountered. I was looking to trade up to a Pl I've purchased a lot of cars in my 55 years. This was easily the best buying experientxe I've ever encountered. I was looking to trade up to a Platinum F150 but had recently taken on a new role at work and have been traveling constantly. I originally started working with RJ who is the GM. I told him I didn't have much time and that I was going out of the country in a few days. RJ promised that he would try and make the experience as simple as possible. While I was looking at a few different trucks, he evaluated my trade and offered me top dollar for my trade even before I had settled on a truck. Have never had that happen before. Originally thinking I wanted a 4x2, they didn't have one in the color and options I was looking for so I ended up leaving without buying and then went out of the country for a week. I didn't get back to the dealer for three weeks due to work even though Jared who was the salesman that RJ had me work with followed up a few times. When I finally got back to the dealer I had dwxided on a 4x4 which being in Texas gave me a lot more options. To my surprise they said right off that they would honor my trade value even though it had been three weeks and 800 miles. Jared worked with me to make sure I got the truck I was looking for and was very knowledgeable on all of the different trim options. I settled on a Platinum 4x4 in Pearl White and am very happy with the purchase and value. Jared has been outstanding on a couple of follow up issues and is just an easy guy to talk with. Really both him and RJ both were down to earth and no pressure. Even David in finance was low pressure. Again great buying experience and value. Thanks for the great service. More

Great car buying experience!!! Reuben Krause by far is one of the no hassle no pressure salesman I have had the pleasure doing business with I would recommend him to all my friends Reuben Krause by far is one of the no hassle no pressure salesman I have had the pleasure doing business with I would recommend him to all my friends and family. If you are in the market for a new vehicle and a excellent experience Reuben is the man to talk to and Sam Pack Ford of Carrollton is the place to buy and thanks to staff which helps make this a great team you've got a lifetime customer!!! Thank you!! More

SMOOTH & PAINLESS Jared & Raj went above and beyond to accommodate me. I was there a minimum of 2 1/2 hours and I walked out the happiest I'd ever been. There was no pr Jared & Raj went above and beyond to accommodate me. I was there a minimum of 2 1/2 hours and I walked out the happiest I'd ever been. There was no pressure at all. More

Excellent dealership! This is an exemplary dealership. I have bought many cars here and have always been impressed by the reputable manner in which they do business. I wo This is an exemplary dealership. I have bought many cars here and have always been impressed by the reputable manner in which they do business. I would not hesitate to recommend them - and the sales person, Jeff Flaishans, to anyone. More

New truck purchase There is not enough that I can say about this dealership and the way that they take care of their customers. Our salesman Reuben Krause is so easy to There is not enough that I can say about this dealership and the way that they take care of their customers. Our salesman Reuben Krause is so easy to work with and makes your experience so enjoyable that this is our third vehicle we have purchased from them and in four years will purchase another. From the general manager Trey on down their staff is impeccable. They do take care of business and their customers. More

Very easy and fast process. I don't have a lot of time to spend in dealerships looking for a new vehicle. The team at Five star made it very easy and fast to complete the transac I don't have a lot of time to spend in dealerships looking for a new vehicle. The team at Five star made it very easy and fast to complete the transaction. I really appreciate how they help the buyer feel non pressured and at ease to do business. Great job guys! More

Awesome and easy Sean Pinger made the process easy and fast without any hassles. He has an awesome personality and was extremely friendly and knowledgeable. He really Sean Pinger made the process easy and fast without any hassles. He has an awesome personality and was extremely friendly and knowledgeable. He really made sure I was taken care of throughout the entire process More

2nd car purchase I just bought my second car from this dealership. Everyone was fantastic to work with, and fully answered my questions. Lindsay Bass was amazing and e I just bought my second car from this dealership. Everyone was fantastic to work with, and fully answered my questions. Lindsay Bass was amazing and easy to work with. I'll definitely buy from them again. More