Sam Pack's Five Star Ford Carrollton

Sales Staff Jeff was very friendly and helpful in my dealings at the dealership. He explained the features of a very complicated vehicle where I could understand Jeff was very friendly and helpful in my dealings at the dealership. He explained the features of a very complicated vehicle where I could understand completely. Worked very hard to make sure my purchase went smoothly. Mike Munden worked hard to satisfy my needs in a new truck. Would definitely recommend these two gentlemen and this dealership. More

Everyone was awesome. Everyone was awesome, respectful, attentive and not aggressive. I recommend this dealer to anyone who wants a good deal and will be treated like famil Everyone was awesome, respectful, attentive and not aggressive. I recommend this dealer to anyone who wants a good deal and will be treated like family. More

2017 Super Duty I can't say enough good things about Brent and the entire finance department at Sam pack. What an awesome experience from beginning to end. While Bren I can't say enough good things about Brent and the entire finance department at Sam pack. What an awesome experience from beginning to end. While Brent is new to the dealership, he was accommodating and knowledgeable on all aspects. Just a flat out cool guy to work with. He was able to work with the finance department on an issue of negative equity in my trade and got me to a deal that worked for my wife and I on a new F250 Lariat. By far the best vehicle purchase experience I've had. More

Best Sales Exp I have ever had Fell in love with Lindsay Bass sales lady. They were happy for me to be satisfied. Enjoyed my experience and walked away with a new car the same day Fell in love with Lindsay Bass sales lady. They were happy for me to be satisfied. Enjoyed my experience and walked away with a new car the same day More

Customer Service Knockout!- I was very pleased and happy with this dealership and its' team. Not having to beat traffic- Grant was awesome enough to text me some photos of the t I was very pleased and happy with this dealership and its' team. Not having to beat traffic- Grant was awesome enough to text me some photos of the truck to make sure it was what I was looking for before coming in. It ended up being the truck I bought. From the moment I walked in the door, they were always respectful and very accommodating when it came to getting the work done to get me home in my truck that day. Between Grant and Trey, I couldn't have been more taken care of. I come from a Chevy family but couldn't be more excited to drive this F350 onto the ranch and show the family the new addition. More

Bruce's XLT Supercrew I came to Sam Pack 5 Star to service my f-150 FX. Reuben Krause met me outside to see if I needed assistance. He was very friendly and respectful. We I came to Sam Pack 5 Star to service my f-150 FX. Reuben Krause met me outside to see if I needed assistance. He was very friendly and respectful. We just had a good conversation about trucks. My wife joined us and we asked him to run numbers based on our needs. Reuben had it all worked out in less than an hour. It was the least painful vehicle purchase in my life. I love my new Ford truck. Thanks Reuben & Sam Pack Ford Sincerely, Bruce & Kelli Todd More

Buying a Car Made Easier I recently purchase a 2017 Ford Explorer from Sam Pack's 5 Star Ford in Carrollton Texas. Its been awhile since I've bought a new car and was really p I recently purchase a 2017 Ford Explorer from Sam Pack's 5 Star Ford in Carrollton Texas. Its been awhile since I've bought a new car and was really pleased with my Sales Consultant, Jared Wingard ! It was a no pressure experience. It took several days for me to research things, and Jared was patient and extremely helpful . I'm sure if I buy another one, it will be from Jared Wingard and 5 Star Ford in Carrollton, Texas ! More

Awesome Everyone we meet was nice and helpful. Jared Wingard was great. He listened to what we wanted and how much we could pay. He found us what we wanted. Everyone we meet was nice and helpful. Jared Wingard was great. He listened to what we wanted and how much we could pay. He found us what we wanted. We live our truck. More

Leasing our second car with Melanie Melanie makes purchasing or leasing a new vehicle easy and painless. We leased a truck from Melanie last year and returned to lease our second from h Melanie makes purchasing or leasing a new vehicle easy and painless. We leased a truck from Melanie last year and returned to lease our second from her. We sent her the exact breakdown of the car we were looking for - she found it within a day and had it arrive to the dealership with no complications. We arrived to find our perfect car, and the purchase process was a breeze. Melanie provides all of the information for you to make a wise choice, and ensures you are 100% happy with the vehicle. We will continue to be a 'Ford family' and hope that we can continue to work with Melanie! Justin walked us through the lease process carefully and ensured all of questions (there were many) were answered clearly and thoroughly. He made us comfortable and educated in our decision. More

First New Car in a While As I discussed with my Sales Consultant, prior to our appointment, the only reason for my visit was to lower my monthly payment to Ford Credit. I was As I discussed with my Sales Consultant, prior to our appointment, the only reason for my visit was to lower my monthly payment to Ford Credit. I was not bent on a new car, nor would I have been upset if I had driven away in the vehicle I came there in. Jess was awesome! Mike and Jess listened to my needs and requirements and made it happen! I love my new Edge and the significantly lower new payments. I cannot see myself ever using another dealership. This is my 2nd purchase there. I am a customer for life! More